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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,810 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,810 reviews

May 01, 2024

Great customer service. The Service Rep provided detailed information about all of the charges as well as future services that need to be done. Thanks More

by NMVeloracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimara Coronado
May 01, 2024

I'm very pleased with the way Will handled my service project and got it fixed, in spite of a long wait for the relays to arrive! More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Talbot
May 01, 2024

Service advisor and staff are exceptional . Time of drop off and vehicle ready and the quality work. Will definitely come back More

by vmmontoya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serenity
May 03, 2024 -

Larry H. Miller American Toyota Albuquerque responded

We're so glad to hear that you were happy with the service you received at our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thanks for choosing us for your automotive needs!

May 01, 2024

I must say I love and trust their service department! They have been honest with me and the young lady Serenity is the one I ALWAYS ask for because she is responsive and understanding! Highly recommended More

by Shanna Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serenity Rougemont
May 03, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership for your automotive needs and for trusting us with your vehicle. Our team works hard to provide top-notch service, so it's great to hear that we were able to meet your expectations. We appreciate your business and hope to see you again soon!

May 01, 2024

We bought our 2004 forerunner from you folks brand new. Your service department has done almost all of the service. Work has been good. Your service advisor. Devon has been very good. But I was surprised t More

by jnicholdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Goble
May 04, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. If you would like to give me a call, we can break down the pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Phil Saunders, General Manager, 505-998-0165

April 30, 2024

Outstanding sales experience when purchasing my 2024 Toyota Corolla GR. From my initial introduction on the phone to Sebastian Garasi. my sales consultant. A extremely knowledgeable and professional sa More

by Jefitoynegro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Garasi, Marvis Aragon
April 30, 2024

Friendly, knowledgeable staff. Facility very clean and pleasant. Efficiently handled purchase. The sales staff allowed time for my decision on purchasing with out pressure. More

by LLLWalters
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vic and Eddie in sales were great
April 30, 2024

The advisor was professional and helpful, I appreciated his help….thanks again! Also, the service from LHM was effective More

by Gracemirretti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
April 30, 2024

Professional quick reliable. The communication all steps of the way is prompt and efficient. Staff is knowledgeable and professional. No pressure just good service More

by Leeaintgotnhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel santos
April 30, 2024

The service has gone downhill in the last couple of years. My vehicle was returned to me wit a big greasy smudge on the side of it. They are recommending high dollar repairs and services that are not n More

by Jk1001hrley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 30, 2024 -

Jk1001hrley responded

I do not appreciate having a greasy spot on my vehicle and also having to look all over the parking area to find it after the service.