Larry H. Miller Chrysler Jeep Avondale

Alex was amazing. Alex was amazing he helped me get into a brand new car he treated us like we were old friends he did everything he could to make the deal. He laughed Alex was amazing he helped me get into a brand new car he treated us like we were old friends he did everything he could to make the deal. He laughed with us he's an excellent sales rep and I will 100% refer everyone I know to Alex thank you so much I love my new Jeep. More

Disappointed, Intimidated, and told lies Mr. Larry Ortega (GM of Larry H Miller Avondale Jeep) I had the worst attempted car buying experience a person could ever have. From the beginning I Mr. Larry Ortega (GM of Larry H Miller Avondale Jeep) I had the worst attempted car buying experience a person could ever have. From the beginning I told my salesperson unless they were willing to go a certain percentage off the MSRP I was not interested in purchasing a vehicle from them. He agreed it would be a waste of both of our times and agreed to my expectations after verifying with the powers that be. After numerous hours of working on my getting what I expected for my trade and the percentage off the MSRP, I was told “My Transmission was shot” and “I don’t want your trade” and “Nobody will want my trade”. I then thanked the Salesman’s Lead Manager for giving me the very important information about my pristine 2012 BMW 750I with 60k miles on it because in order to make such statement I was certain he was a qualified Master Mechanic with the knowledge and experience to diagnose my vehicles issue without even opening the hood. To top it off he wouldn’t honor the committed percentage off of the MSRP he agreed to from the beginning….there went several hours of my time after being lied to in numerous ways. I took my vehicle to the BMW dealer who was the only person to service that vehicle….they quickly recommended a coil change (cost of coil under 80.00). The strangest thing ever is…..Larry H Miller Surprise now owns my business and they also gave me what I was asking for my BMW. There are times when Management has to delivery sensitive information to customers that they don’t like or want to hear….My feedback to the GM …Mr. Ortega is to coach your employee’s to not make false statements EVER, and to practice how to deliver a messages to customer’s with respect and dignity. As a GM for a different type of business in Phoenix I have always coached my upper management to never lie to customers and always treat them with respect even when trying to deliver a message they may not want to hear my hopes are you will do the same. More

This team is amazing Alex and his team worked hard to get me a great deal on my very first car..They are amazing..i would recommend them to everyone buying a car. Alex and his team worked hard to get me a great deal on my very first car..They are amazing..i would recommend them to everyone buying a car. More

Excellent Customer Focus Very responsive to the customers needs. Walked away with everything we wanted. Sam Rivera and Erik Michele were extremely courteous and helpful. Highl Very responsive to the customers needs. Walked away with everything we wanted. Sam Rivera and Erik Michele were extremely courteous and helpful. Highly recommend this dealership to anyone who wants to be treating well. More

By the way Friendly service great place to go if you are looking for a new vehicle they're willing to work with you to get you the best possible deal Friendly service great place to go if you are looking for a new vehicle they're willing to work with you to get you the best possible deal More

Great energy and honest process EVERYTHING ryan does exudes confidence and this makes me feel confident in myself. Plus he had a really Purdy mouth. I'd like to buy a car from his sw EVERYTHING ryan does exudes confidence and this makes me feel confident in myself. Plus he had a really Purdy mouth. I'd like to buy a car from his sweet xxx every week if I could. More

Great experience Ever since the new Mustangs came out I always dreamed of having one. But I was always afrjad to go through a dealership. Until I came to ryan. He made Ever since the new Mustangs came out I always dreamed of having one. But I was always afrjad to go through a dealership. Until I came to ryan. He made the process very smooth and quick. I would definitely recommend buying another car from him and his dealership. More

My first jeep and i absolutely love it ! Had an amazing experience. Thanks to ryan Pruznak and his team. They took their time with me and took in consideration of my dads health and went to Had an amazing experience. Thanks to ryan Pruznak and his team. They took their time with me and took in consideration of my dads health and went to him to sign papers. Kept me informed. I would definitely recommend him and that dealership to anyone. More

Maurice!! Maurice is Amazing! Made me feel @ home, very understanding and helped me from start to finish with my purchase. Look if you want a friendly sales p Maurice is Amazing! Made me feel @ home, very understanding and helped me from start to finish with my purchase. Look if you want a friendly sales person who is REAL visit Maurice! More

Buying my first car Ryan made buying my first car a breeze. Simply stated he rocks. I never thought I would get approved and he made sure I did. Ryan made buying my first car a breeze. Simply stated he rocks. I never thought I would get approved and he made sure I did. More