Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Bountiful, UT
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529 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Routine checkup I made an appointment for noon. When arrived was discouraged to stay saying it was busy. I reminded him of my appointment. Waited 2 HOURS. Love my J I made an appointment for noon. When arrived was discouraged to stay saying it was busy. I reminded him of my appointment. Waited 2 HOURS. Love my Jeep but dislike the service offered every time I go. I was hoping an appointment would help the situation. Didn’t! More
oil change The gentlemen who assisted me was professional and seemed to genuinely seemed interested in providing good service. Authentic. I was a bit taken ab The gentlemen who assisted me was professional and seemed to genuinely seemed interested in providing good service. Authentic. I was a bit taken aback that while sitting in the waiting area no one approached me to see if i needed anything. That would have been a really nice touch. They could have at the very least mentioned where the coffee was. Otherwise was really good service. More
Terrific Experience First time buyer I really enjoyed the professionalism and the car buying experience. Larry, our salesman was very knowledge. No hassle and they even b First time buyer I really enjoyed the professionalism and the car buying experience. Larry, our salesman was very knowledge. No hassle and they even bought us lunch. Will buy from them again. Thank you! More
Horrible The 2nd time my truck has been in for the exact same thing and now they want to charge me $1500.00 to fix what they didn’t fix in the first place beca The 2nd time my truck has been in for the exact same thing and now they want to charge me $1500.00 to fix what they didn’t fix in the first place because I’m out of warranty. I have bought a 2007,2011 and 2016 from the same dealer. Needless to say my next truck will not be a dodge. More
they are not happy if you come prepared I went in to buy a van and trade my other one in. I took my brother in-law who has car sailing experience, once the dealership realized that he would I went in to buy a van and trade my other one in. I took my brother in-law who has car sailing experience, once the dealership realized that he would make sure I was not unfairly taken advantage of financially we were treated poorly, waited an unfair amount of time, was rushed through conversations that were rude and lacked respect and were cold and short. Once they realized they could not get extra money off of me they were no longer interested in being pleasant or friendly. It was a anight and day difference from when we first arrived and they created us. They also gave very little for the trade in (far below blue book estimates) More
Frustrating I had my back seat fixed and they broke my seat belt and they pushed it under the seat so I couldn't find it! And I went camping and couldn't haul all I had my back seat fixed and they broke my seat belt and they pushed it under the seat so I couldn't find it! And I went camping and couldn't haul all my passengers! Then I got it replaced and I went to go shopping with my family and they went to buckle up and the one they replaced didn't work!!? So our shopping trip was ruined! I drove in imeditatly to show them with my family and they said they would order another one! I haven't heard from them yet! Tina is helping me. Debbie Bender 😔 More
Bought a Charger Everyone was very polite and worked to expedite the sale. The facility is clean and pleasant. Sales and finance personnel seemed honest and straight, Everyone was very polite and worked to expedite the sale. The facility is clean and pleasant. Sales and finance personnel seemed honest and straight, which is often lacking in car-buying experiences. No complaints. . . . More
Worried more about $250 than a customer relationship I have tried over and over again over the last few weeks to talk with the management at the dealership to help me with a problem they created, but no I have tried over and over again over the last few weeks to talk with the management at the dealership to help me with a problem they created, but no one will take responsibility or call me back. Even the general manager Pete refuses to even acknowledge my calls. Between when I test drove my vehicle and signed the paperwork to purchase it, the dealership swapped out the wheels and tires as the previous owner wanted the ones on the vehicle back. The dealership did notify me of this and promised that the new wheels and tires would be to my satisfaction. They did look good, but they failed to install the correct pressure sensors, so the vehicle cannot recognize the tire pressure like it should. Unfortunately, I did not notice this until the day after I picked up the truck. I have spoken to the service department, sales, and management but no one will help me. My tire shop said they can help me get the correct sensors installed for about $250 and about an hour of my time. I'm surprised a dealership would be willing to lose future sales from me and my potential referrals from family/friends over such a small fix, but I guess they value short term gains over long term relationships. It's been a pretty sad experience. More
Excellent service! Very happy with our recent service. Both drop off and pick up went smoothly (even at odd hours). Generally they were very accomdating and did high qua Very happy with our recent service. Both drop off and pick up went smoothly (even at odd hours). Generally they were very accomdating and did high quality work. More
Roger was great Rapidly arranged the service I desired for my truck, then Roger reviewed other necessary parts and service that could further make my truck safer. As Rapidly arranged the service I desired for my truck, then Roger reviewed other necessary parts and service that could further make my truck safer. As I hesitated due to my financial situation he made me aware of an interest free loan. We then went on the computer and within 5 min the financing was available. I now have a truck that is running smoother and drives much easier. Thanks Roger. More