Larry H. Miller Chrysler Jeep Dodge Ram Surprise

This is an awful dealership in general. Their presence and communication are ridiculously pushy and annoying, until you've bought something, and then they have no clue who you are and no longer exist to t and communication are ridiculously pushy and annoying, until you've bought something, and then they have no clue who you are and no longer exist to them. That being said, I paid about what I expected to for a new car and I am happy with the car. However the dealers made offers and promises that I didn't expect them to keep, but it would have been nice if they had even tried to even come to a more reasonable response when I asked about their written offers. They are extremely dishonest here, I wil never be back, even if that means I pay more somewhere else. The people at this dealership will lie to you (more than most) and then they will tell more lies about how the other person will be in trouble, for offering something that they didn't have permission to, not in trouble for lying to a customer, and then lied to some more, just because that's how they are here. I highly recommend NOT going to this dealership, EVER. I should have just left. More

Took my car back in to have the grease cleaned out of it from the past few times that the service technicians and advisers failed to make sure it was done. Judd set me up with Scarlet Padilla to have this t from the past few times that the service technicians and advisers failed to make sure it was done. Judd set me up with Scarlet Padilla to have this taken care of. She is the only person in a while, other than a chosen few, who actually cared about how I felt about my car and the condition I received it in after service had been performed on it. She had it cleaned to my specifications, as well as removing the grease smell. She even took care of a different issue that occurred while the car was in the dealerships possession. I was seriously impressed. Her professionalism AND personal approach to me as a customer gave me a feeling that she really knows how a person feels about their car and how it is cared for when being repaired. Her approach should be used as a training tool. A customer can get stressed when they have to spend money and time to take their car to a shop for repairs. When they have to take it back to get it cleaned out because a sloppy mechanic doesn’t take the precautions to keep that residue cleaned up, it looks like they don’t care. When I get a monotone answer on whether it was cleaned after a repair, I know it wasn’t. Car repairs are insanely expensive and the way Scarlet interacts with a customer and made sure my car was taken care of softens that blow just a bit. The ratings below are for Scarlet. More

Excellent service. I would recommend. These guys do what they say they will do. it might take a minute but it gets done with good work complete they say they will do. it might take a minute but it gets done with good work complete More

Great place to shop large dealership very helpful staff we are happy with our deal a a a a a a a a a a a we are happy with our deal a a a a a a a a a a a More

Mike was the Service Adviser, when I brought my Journey in to have my Moldings looked at, did not realize that they were going to fix it on the same trip to the dealer thought I would have to come back, Mi in to have my Moldings looked at, did not realize that they were going to fix it on the same trip to the dealer thought I would have to come back, Mike got my Car in and out of Service and had me on my way in less time than originally quoted, Very Pleased. More

I worked with Mark for a few days when buying a new ram 2500. I submitted everything online and was a super easy buying process. Mark made the buying experience a breeze. I highly recommend Larry Miller to 2500. I submitted everything online and was a super easy buying process. Mark made the buying experience a breeze. I highly recommend Larry Miller to everyone. Thanks More

Great service. Quick service call. Service writer Kyle Kreuziger very knowledgeable and efficient. Vehicle was delivered clean and sanitized. It’s a long drive for me but the dealership is certainly worth Kreuziger very knowledgeable and efficient. Vehicle was delivered clean and sanitized. It’s a long drive for me but the dealership is certainly worth the trip. More

Took in Grand Caravan for a transmission issue. They told me the transmission needed to be replaced. Sucks but ok. Took only 2 days which was great. Over the phone I was told it would be a “brand new transmi me the transmission needed to be replaced. Sucks but ok. Took only 2 days which was great. Over the phone I was told it would be a “brand new transmission with unlimited mile warranty...”, but after the repairs the paperwork said it was a remanufactured (rebuilt..not brand new) transmission for only 100k miles. After I asked about that, my service guy Duane(?) said he never stated it was going to be a brand new transmission with unlimited miles. I’ll reconsider my options in the future. More

Service is their golden word. Chrysler 300 had “stuck” shifter in Park. Not only did they fix that but they knew how to fix it which other dealers didn’t. Thank you service. shifter in Park. Not only did they fix that but they knew how to fix it which other dealers didn’t. Thank you service. More

Bought the car here and have only had it serviced here. Can’t say enough good things about my underwriter Duane. Always polite and very knowledgeable. Thanks for the great care. Can’t say enough good things about my underwriter Duane. Always polite and very knowledgeable. Thanks for the great care. More