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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,008 reviews

December 28, 2023

Alan and Eric awesome . thank you for the great experience! We love our new jeep ! Happy Holidays! More

by Stacyleigh2ndtry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Nix
December 28, 2023

The dealership and the service writer, TJ, are very professional, friendly and experienced. I feel that my vehicle is in good hands. More

by crestwoodmastiffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

I always appreciate the courtesy we receive when we come in for service. I feel like we know everyone in the service department, and Mike Queen always comes over to say hello as well. The people who work he More

by Jrbenker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger, Christian Melendez
December 27, 2023

Since we moved here three yrs ago we been using Lary h Miller there very knowledgeable and very friendly when we get are car back it's been fixed properly and washed More

by Grayfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger, Christian Melendez
December 27, 2023

Great service department. Very professional. Every time I go in for a service they take care of all my concerns. More

by hutch1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Took Ram 1500 in for a service today and they said I needed a cabin filter replaced. They were right but did not put the trim that they took off back together the way they found it. This is the second t More

by brianburger69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro
Dec 27, 2023 -

brianburger69 responded

Dec 26, 2023 brianburger69 Took Ram 1500 in for a service today and they said I needed a cabin filter replaced. They were right but did not put the trim that they took off back together the way they found it. This is the second time in two different vehicles they’ve done this. I would not recommend this dealership to anyone. When I finish my 3 pack of oil changes I will be done with them.

December 27, 2023

I made an appointment for an oil change, which I waited 3 hrs to be completed. I wondered if all the “fast oil change customers” were put in front of me. No communication from my contact person the entire More

by Peaches
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro
Jan 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Jesus Garate, General Manager, (623) 537-5000

December 25, 2023

Troy did an awesome job even though he was short people to assist him during this busy time of the year More

by Airidor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
December 24, 2023

This is the second time that we go to this place and they treat us very nice 😊 More

by edgarmilian879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rodriguez
December 22, 2023

Great service department. Definitely recommend it. They keep you informed at all times. Highly recommend! More

by Fredcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
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