Back

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
Contact Dealership

13165 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 2,008 reviews

December 15, 2023

Clean friendly nice people very helpful. Took less time than I was originally told would. More

by ragland1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

My recent experience was flawless! Christian was professional and very helpful. Jon (Jake’s) brother has gone above and beyond since I test drove my new Jeep in September. He immedia More

by erikamercz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in Service - Five stars!, Tom Rodriguez, Kyle Kreuziger, Christian Melendez
December 15, 2023

I took my Chrysler to be repaired to the Chrysler dealership in surprise, Az. The mechanics are well trained and experienced, and always respectful, keeping me informed of the work progress. More

by kathykhanlon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger, Christian Melendez
December 14, 2023

This was a very pleasant truck buying experience. Everyone involved was professional and helpful. I would recommend Larry Miller Surprise to anyone looking to purchase a new vehicle. More

by Truckguy8680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Augustyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bustillos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

I had an appointment for an oil change. Check in was easy they changed the oil and inspected. Made a suggestion on changing out batteries. All this completed in less than a hour. More

by Elenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 14, 2023

My Service Rep was extremely attentive to me regardless of problems he experienced technically with the shop process More

by Al
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson, service dept
December 14, 2023

The lack of communication in the dealership is unacceptable. Technician lied to me saying he called me for an update. More

by Adrian Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Castro
Dec 19, 2023 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for reaching out. We want all our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Jesus Garate, General Manager, (623) 537-5000

December 14, 2023

They are very helpful and nice . Have my car fixed within the time I expected. More

by Carlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
December 14, 2023

The new computer generated work on vehicle needs to be updated, our vehicle never showed complete all day and no calls from service sept.. not impressed.. showed up at 6:30 pm and the sales people had to More

by terry.burr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
Dec 19, 2023 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Jesus Garate, General Manager, (623) 537-5000

December 14, 2023

They did a wonderful job to my jeep i ,appreciate that. Thank you for your service on my jeep. More

by Copelande08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sattler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger, Christian Melendez
...
66
...