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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,010 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,010 reviews
August 20, 2023
Greg was fantastic, laid back and fun to talk with. He’s very informative and helpful and gives you his full attention. He has such a warm and genuine personality. Definitely my favorite experience sho He’s very informative and helpful and gives you his full attention. He has such a warm and genuine personality. Definitely my favorite experience shopping for a car. More
by Nat
Employees Worked With
Gregory Rodriguez
July 15, 2023
Terrible experience with the service department. If I can rate zero stars I would. Do not go here if you value your vehicle. My truck had been in the shop since the beginning of June. I originally b If I can rate zero stars I would. Do not go here if you value your vehicle. My truck had been in the shop since the beginning of June. I originally brought it there for some starting issues which was supposedly fixed on the 7th. Me not thinking anything of it went to start the truck the next morning on the 8th and realized I had the same issue but even worse. I brought it back to them on the 8th and told them I had the same issue. My truck sat there from the 8th until the 12th and some where in that time frame my vehicle was hit on the lot. I was not told about this and there was a ton of back and forth with me just trying to get an update on the starting issue. After picking the truck up on now the 28th of June, I did not think to check the vehicle over at that time because of the dealer closing for the day. I decided hey I haven’t seen my vehicle in a while and I want to glance of it once I got home. The first thing I noticed was a big white mark on my blue paint on the passenger side. As I got a closer look, I realized there was damage on the rear passenger quarter panel, the cab and rear door. There was no prior damage or accidents before any of this. At this time the dealership had closed and I could not reach out. I got in touch with my service advisor the following day and informed him of this issue. I asked to see pictures of the initial check in on the first and when ever they checked it in again to compare. This is where I discovered it wasn’t checked back in until the 12th. There was no damage on the truck in the first picture and when I received the other check in photo, you can see it clear as day. I immediately got the blame for it since I took it home for less than 24 hours. I got in contact with the service manager and requested video footage of the truck there and never received it. They ended up taking ownership of the damage and I brought it back to them for the repair. After getting my truck back today on the 14th of July, I examined the spot that was repaired and noticed an orange peel look and texture to the paint and swirls everywhere! I was extremely frustrated at this point and decided to just go home. I’m a car guy and I’m sure anyone else that values their vehicles will notice this. Keep in mind this whole time I never received an ”I’m sorry for the inconveniences” no courtesy vehicle or nothing, just here’s your keys and go. I wanted to share my experience so this doesn’t happen to another customer again. More
by coleman.chris93
Employees Worked With
Tom Rodriguez, Shelby Williams
July 14, 2023
I Have taken my vehicles to Kyle for years. Always pleasant to deal with and explains what I should expect before giving him the green light to fix them. I can’t ask for more than that. Always pleasant to deal with and explains what I should expect before giving him the green light to fix them. I can’t ask for more than that. More
by Smktlk
Employees Worked With
Kyle Kreuziger
June 13, 2023
Josh is amazing, he found the perfect car for me! His integrity is above reproach. Josh truly went above and beyond for me! I highly recommend Josh aka #SupriseSuperMan! His integrity is above reproach. Josh truly went above and beyond for me! I highly recommend Josh aka #SupriseSuperMan! More
by frances voykin
Employees Worked With
Joshua “SuperMan” Reeves
June 10, 2023
Got me an amazing deal great price and rate. Couldn’t be happier with the car. Couldn’t be happier with the car. More
by Robertstewart1410
June 01, 2023
Eric just wanted you to know the “cowle” for my 2016 Dodge Journey was perfect! Just what I needed and installed today Thank you again for all your help! You Rock! Dodge Journey was perfect! Just what I needed and installed today Thank you again for all your help! You Rock! More
by Connie
Employees Worked With
May 24, 2023
This is our second vehicle purchase from Josh. He makes the vehicle purchase process very simple and walks you through every detail. He is very professional and goes above and beyond. Thanks Josh He makes the vehicle purchase process very simple and walks you through every detail. He is very professional and goes above and beyond. Thanks Josh for the new truck! More
by Donnya
Employees Worked With
Joshua “SuperMan” Reeves
May 18, 2023
Professional, great customer service from the service department keep up the great work it shows department keep up the great work it shows More
by Galawms
Employees Worked With
Other Employees :
Tom Rodriguez, Kyle Kreuziger, Shelby Williams, Christian Melendez
