Larry H. Miller Dodge Ram Fiat Tucson

They give you the running aroud Butch of liers and arrogant i was lie when i was told that i had the bank wants is required me to get a vehicle warranty that is BS so i was trying t Butch of liers and arrogant i was lie when i was told that i had the bank wants is required me to get a vehicle warranty that is BS so i was trying to get out the contract that i sing at first i got the running around and had to get the GM involved Mrs Burnet thank.God hes is suck a great and Fair person i would always be thank full with him and also Ivan the sales Rep that help me i feel so bad for him cause he was also a great person and help me out and in the other hand Carlos OMG what a arrogant person did not want to work with me even know o had all my right to get out of the contract but make me going to the GM More

Poor service The deal I bought was supposed to over oil change, all fliuds filled , and car washed. I sat there for three hrs. Had an appointment and still sat the The deal I bought was supposed to over oil change, all fliuds filled , and car washed. I sat there for three hrs. Had an appointment and still sat there. Nothing was done they didn't even check the fluids or wash the truck. Then when they were done with the oil change they didn't tell me for 45 min that it was done More

Kellie is awesome Lillie is awesome always takes care of my wife when she takes our charger in!!!! Thanks Kelli’s for awesome service!!!! She always check on my wife an Lillie is awesome always takes care of my wife when she takes our charger in!!!! Thanks Kelli’s for awesome service!!!! She always check on my wife and makes sure she don’t need anything and just takes care of our vehicle!!! More

New truck purchase experience Had a great experience recently with this dealership on a new vehicle purchase. Got a great deal, a fair trade-in value and prompt service. Had a great experience recently with this dealership on a new vehicle purchase. Got a great deal, a fair trade-in value and prompt service. More

Had bad experience with certain person in service department Kellie is nice and helpful, she is the best that I have dealt with. The worst is Lisa Beatty. I hate to say that but even though she was helpful at fi Kellie is nice and helpful, she is the best that I have dealt with. The worst is Lisa Beatty. I hate to say that but even though she was helpful at first when I turned my 2015 Dodge Journey in on a Wednesday with a Transmission issue it went bad. She got me a ride home telling me she would call me the next day. The next day passed and the only contact I had was a text saying if I needed information to text. I tried that with no no response. I attempted to call her for the next two days, left messages, another service worker left a note on her desk and no matter what I did could not get any info on what was happening with my vehicle. I asked for manager and couldn't get one. I asked the service girl that answered the phone to see if she could somehow find out when my car would be ready-and I'm in no particular hurry to get my car fixed but needed to know about when it would be fixed because I didn't want to leave town and be called that it was fixed. I tried at lease ten calls, left messages, had noted put on her desk, and nothing, not even a text. The funny thing is that I was thinking about trading my Journey in for a Ram 1500 crew cab with Eddie Amarillas but now have second thoughts and may go to another dealership. Note, Kellie Sinkinson is great ! More

Service Lisa the service representative was quick, friendly and showed great concern for getting me in and out in a timely manner. I am looking forward to Lisa the service representative was quick, friendly and showed great concern for getting me in and out in a timely manner. I am looking forward to coming back and working with Lisa again. She made my overall experience very pleasant. More

Kellie is Awesome Needed a new tire and was told that it would happen Monday. Not too bad since it was Friday. Kellie was able to have my vehicle back to me the very n Needed a new tire and was told that it would happen Monday. Not too bad since it was Friday. Kellie was able to have my vehicle back to me the very next morning. Above and beyond my expectations. She truly cares about people. Pretty dope. More

Bait and Switch - Deceptive Practices Many used car dealerships employ deceptive practices to get customers in the door as their sales slide lower and lower compared to online car dealers. Many used car dealerships employ deceptive practices to get customers in the door as their sales slide lower and lower compared to online car dealers. The Larry Miller used car lot uses deceptive bait and switch tactics. Let me tell you how it works: they advertise a low priced car (usually has stock photos - not real ones because the car does not exist on their lot), which gets the customer to invest their time by researching the car and booking an appointment to test drive it. Now that the customer is psychologically invested in the car to the point that they drove all the way day to the dealer or have been waiting for their call, the deceptive dealer strikes: "Oh, you know what", the used car dealer says, "that car had some mechanical issues but I have an even BETTER car for you!" This is what this Larry Miller dealership does. Unfortunately, many consumers are not aware that they have been played so they go forward with the dealer to look at the other models. So, if you're reading this, and you are thinking of going here or any dealer, I would warn you that these guys are all the same. They see you as a sale and they are not honest people. Another note: look at all the bogus, fake reviews for their own dealership on this website and on many other site like Yelp or Google. These guys sit around all day making fake email accounts and writing up bogus reviews because they are deceptive. Get a clue, Larry Miller employees! Consumers are on to you and they are buying their car online to avoid this rigmarole. I bought mine through Carvana btw and you guys lost a sale - Get F*&$%ed! More

Working with Abel Even though I didn’t buy a vehicle there, they tried to say it was going to be 6 thousand dollars over sticker price!!!!! Abel was very patient kind a Even though I didn’t buy a vehicle there, they tried to say it was going to be 6 thousand dollars over sticker price!!!!! Abel was very patient kind and he followed through on the things I ask and wanted. The most friendly dealership I had visited in the Tucson and Phoenix area... I suggest asking for Abel. More