Larry H. Miller Downtown Honda Spokane
Spokane, WA
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False Hope I will never buy from Larry H Miller because of a mailer they sent out promising great rewards and giving a phone number to call saying, "call to clai I will never buy from Larry H Miller because of a mailer they sent out promising great rewards and giving a phone number to call saying, "call to claim your prize." I did and my inquiry was met with a rude and unfriendly sales person who said that I need to come in to check the board to find out what I won. One of the prizes is a 5 dollar gift card to Target. I can't believe there are even gift cards that still exist for this increment! A box of Corn Flakes and a half gallon of milk is about 6 dollars and the amount of money to spend on gas just to drive to the dealership is more than 5 dollars. They can't even tell someone what they won so they don't waste a trip? At least with the key mailers I knew it was spam and immediately discarded it but with this they promise something greater and deliver nothing! To Larry H Miller: Thanks for your rudeness, conceitedness, and poorly thought out sales plot. I don't want your 5 dollar gift card and I don't want to do business with you ever. More
Polite friendly service. I went in for an oil change and a recall. My car was washed when it was done and the service attendant was very polite and helpfuL. I went in for an oil change and a recall. My car was washed when it was done and the service attendant was very polite and helpfuL. More
Staff was great Our salesmen Randy was great. He and the rest of the staff were very easy to work with. They offerer a great price with no high pressure sales pitch. Our salesmen Randy was great. He and the rest of the staff were very easy to work with. They offerer a great price with no high pressure sales pitch. More
Oil Change - Service Appointment Quick, efficient and straight forward service appointment. Everyone was very courteous and helpful. The shuttle driver, believe her name was Kenna, w Quick, efficient and straight forward service appointment. Everyone was very courteous and helpful. The shuttle driver, believe her name was Kenna, was wonderful as well. More
Friendly Efficient Check-in Agent was capable and effective in check-in in and out. He suggested an option for adding a differential oil change but also offered that it may not b Agent was capable and effective in check-in in and out. He suggested an option for adding a differential oil change but also offered that it may not be necessary until my next visit. Car was returned nicely washed. More
Friendly and Helpful People I always look forward to visiting Larry H. Miller Honda in Spokane! Everyone is extremely friendly and helpful, plus they take great care of my car! I always look forward to visiting Larry H. Miller Honda in Spokane! Everyone is extremely friendly and helpful, plus they take great care of my car! More
Professional and polite That’s why we go back! Great service and people. We purchased the Toyota Highlander there and had the timing belt replaced a month later. We will That’s why we go back! Great service and people. We purchased the Toyota Highlander there and had the timing belt replaced a month later. We will continue to utilize Larry H. Miller Honda! More
Larry Miller Honds My Lube Oil Filter.appointment was performed flawlessly and professionally. The procedure only took one hour, and everything was explained thoroughly My Lube Oil Filter.appointment was performed flawlessly and professionally. The procedure only took one hour, and everything was explained thoroughly and I am well pleased. More
Professional, timely, knowledgable The sales man (Randy from Jamica) was professional, timely in the sale of the vehicle and knowledgable. He did a terrific job in keeping me informed o The sales man (Randy from Jamica) was professional, timely in the sale of the vehicle and knowledgable. He did a terrific job in keeping me informed of the sale process. More
Navigation problem The Honda Corp Tech did not have a fix at this time for the problem. I have had this problem. Since December of 2018. This is not the fault of Larry M The Honda Corp Tech did not have a fix at this time for the problem. I have had this problem. Since December of 2018. This is not the fault of Larry Miller Honda , this is a Honda problem and I am not happy. Your courteous shuttle driver John was very helpful More