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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
699 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 699 reviews

June 27, 2019

False Hope I will never buy from Larry H Miller because of a mailer they sent out promising great rewards and giving a phone number to call saying, "call to clai More

by MillerHater234
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew Cowart, Howard Berry, Harry Cunningham, Nick Daadouch, Steve Busby, Juan Delgado, Trever Baker, Zak Allen
Jun 27, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Hello there. It’s unfortunate to hear that you weren’t satisfied with the complementary gift card we gave you. If you would like to return it, someone else in our staff would gladly take it off your hands. We’ll take use your feedback to further clarify our mail campaigns. If there’s anything else that we can do for you in the future, please let us know. - Andrew Cowart, General Manager, 509-821-7200

June 26, 2019

Polite friendly service. I went in for an oil change and a recall. My car was washed when it was done and the service attendant was very polite and helpfuL. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Jun 27, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Hello there and thanks for that positive review! It was great working with you. We hope to see you again soon if there’s anything else that we can do for you! - Andrew Cowart, General Manager

June 24, 2019

Staff was great Our salesmen Randy was great. He and the rest of the staff were very easy to work with. They offerer a great price with no high pressure sales pitch. More

by I love Hondas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 24, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for the great recommendation, Randy! We were happy to provide a low-pressure buying experience. Feel free to reach out if there's anything else that we can do for you! - Andrew Cowart, General Manager

June 07, 2019

Oil Change - Service Appointment Quick, efficient and straight forward service appointment. Everyone was very courteous and helpful. The shuttle driver, believe her name was Kenna, w More

by chatthome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wahl
Jun 07, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. Kenna and the team hope to work with you again in the future. - Andrew Cowart, General Manager

May 15, 2019

Friendly Efficient Check-in Agent was capable and effective in check-in in and out. He suggested an option for adding a differential oil change but also offered that it may not b More

by D. Oakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wahl
May 15, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for coming to see us! It was a pleasure having you at the dealership. Please let us know if you need anything else down the road. Have a great day! - Andrew Cowart, General Manager

May 12, 2019

Friendly and Helpful People I always look forward to visiting Larry H. Miller Honda in Spokane! Everyone is extremely friendly and helpful, plus they take great care of my car! More

by A.Fair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
May 13, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for the great recommendation! We were happy to provide a top-notch dealership experience. Feel free to reach out if there's anything else that we can do for you! - Andrew Cowart, General Manager

May 11, 2019

Professional and polite That’s why we go back! Great service and people. We purchased the Toyota Highlander there and had the timing belt replaced a month later. We will More

by Gocougs24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green, Matt Wahl
May 13, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for that great review! It's easy to provide great service when we get to work with great customers like yourself. If there's anything else that we can do for you or your Highlander, please don't hesitate to let us know! - Andrew Cowart, General Manager

May 03, 2019

Larry Miller Honds My Lube Oil Filter.appointment was performed flawlessly and professionally. The procedure only took one hour, and everything was explained thoroughly More

by Kevin1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wahl
May 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

That's fantastic to hear, Kevin! Our team has been thrilled to provide an excellent service experience. If there is anything else that we can do for you and your vehicle, please don't hesitate to let us know! - Andrew Cowart, General Manager

April 27, 2019

Professional, timely, knowledgable The sales man (Randy from Jamica) was professional, timely in the sale of the vehicle and knowledgable. He did a terrific job in keeping me informed o More

by RedLead$01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy from Jamica sold me my Honda and did a great job!
Apr 29, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for coming to see us! We appreciate your kind words. Stop by the dealership if you need anything else moving forward. - Andrew Cowart, General Manager

April 26, 2019

Navigation problem The Honda Corp Tech did not have a fix at this time for the problem. I have had this problem. Since December of 2018. This is not the fault of Larry M More

by Honda problem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garcia, Myron Krueger, Richard Munsell
Apr 29, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Hello, thank you for your feedback. Please be sure to contact us whenever you may have a problem. We hope to work with you again down the road. - Andrew Cowart, General Manager

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