Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Honda Murray
Murray, UT
1,428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,428 Reviews of Larry H. Miller Honda Murray
August 17, 2024
Worst experience and service I've ever had. Bought used here on tuesday july 16 from Jude and he promised all of the repairs and cosmetic details would be repaired by that weekend. It is now go Bought used here on tuesday july 16 from Jude and he promised all of the repairs and cosmetic details would be repaired by that weekend. It is now going to be 5 weeks and it's still not fixed. Danny, the sales manager, saw me purchase the vehicle and still nothing gets done. Every time I have to talk to a mechanic, they have no idea what's going on with my car or what they're supposed to do with it. I was told Isaac would reach out to me but it looks like he sucks at his job too. Gary is the main maintenance guy who has been trying to work out what he needs to do, but even when they tried to return the car to me, the fenders were already falling off. If you buy here, you will have to call everyone everyday to ensure they are actually doing their jobs. Even then, the work may not hold up so you have to double and triple check everything they do, because they probably messed it up or tried to find a lazy way to fix it and hope you don't notice. I've been in contact with Jude, Danny, and Gary for 5 weeks and some of the work has gotten done but none of the work is quality. No attempts have been made to make this right so now everyone gets to see the quality of their work More
by eraul
Employees Worked With
Jude, Danny, Gary, Isaac
August 17, 2024
Great customer service from Christopher. I could not be more pleased with how I was treated and how I was kept up to date with the service. I could not be more pleased with how I was treated and how I was kept up to date with the service. More
by Jackmcdonald
Employees Worked With
Christopher., Cameron Dilley
August 16, 2024
Very helpful and just one question they couldn’t answer and solve it. It is about the reimbursement for a repair while the vehicle is still under warranty. Great work. and solve it. It is about the reimbursement for a repair while the vehicle is still under warranty. Great work. More
by charliesheh
Employees Worked With
John , Cameron Dilley
August 14, 2024
I paid for the 5 spots inspection+ oil exchange+ rotation combo, but rotation was never done, also they guy told for any further questions get another appointment 😔 combo, but rotation was never done, also they guy told for any further questions get another appointment 😔 More
by mikito01991
Employees Worked With
Cameron Dilley
August 13, 2024
Danny and Akram were both great to work with and were very honest and upfront with everything. It was a great car buying experience! very honest and upfront with everything. It was a great car buying experience! More
by jwindclean
Employees Worked With
Danny Kern and Akram in sales were a five star, Jim Allred
August 11, 2024
Mike was extremely helpful as unforeseen issues were discovered while doing maintenance on my vehicle. I greatly appreciated him arranging for me to have a loaner car until my Pilot was ready the follow discovered while doing maintenance on my vehicle. I greatly appreciated him arranging for me to have a loaner car until my Pilot was ready the following day. He truly went the extra mile assisting me. :>D More
by Happy Pilot Owner
Employees Worked With
Mike Turner
August 10, 2024
I made an appointment for my oil change and still waited 2.5 hours for my oil change. When I checked in with someone after 2.5 hours of waiting, I was told they couldn’t give me an ETA on my car because “th 2.5 hours for my oil change. When I checked in with someone after 2.5 hours of waiting, I was told they couldn’t give me an ETA on my car because “that’s not how it works”. When I told them I needed my car back then so I could get to work, they had my car finished and I was out the door in 10 minutes. On my way home, I noticed they also worsened the crack in my windshield SIGNIFICANTLY 😮 More
by Amy H
Employees Worked With
Cameron Dilley
