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Larry H. Miller Hyundai Peoria

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.8
4,168 Reviews
Larry H. Miller Hyundai Peoria is a new and used car dealership offering a full lineup of Hyundai vehicles. Our award-winning vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance and we have a huge selection of in-stock genuine Hyundai parts and accessories. Visit our website to search our large selection of cars, trucks, and SUVs where you have the option to complete your entire purchase from the comfort of your home, including vehicle delivery. Or come by and experience the warm and friendly atmosphere at our showroom on West Bell Road right off the 101. Buying a vehicle should be an easy & enjoyable experience. Call, click or come by. Come see why it's fun to buy at Larry H Miller Hyundai Peoria. It will be obvious why we are a multiple time winner of DealerRater Customer Experience awards.
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8425 W. Bell Road

Peoria, AZ

85382

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Showing 4,168 reviews

December 01, 2021

Great personality easy to talk to and work with certainly let me know what was happening with my vehicle More

by Onrasp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
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Dec 02, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you.- Rick Trinkl, General Manager

Helpful
December 01, 2021

My service manager Dirk Dunham is the consummate professional; courteous, knowledgeable, and high integrity. I feel confident that my vehicle is always serviced correctly, and Dirk will offer sugges More

by bps007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
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Dec 02, 2021 -

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. It was our pleasure to provide a top-notch dealership experience. Stop by and see us if you need anything else down the road.- Rick Trinkl, General Manager

Helpful
November 30, 2021

Great customer service, honest & easy purchase process. Austin was a great salesman, would definitely return to this dealership. Thanks for everything! More

by Chad J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Tafoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

Helpful
November 28, 2021

I love Hyundai, had a Santa Fee Sport for 4 years. Decided to get a New Tucson which is awesome. The only problem was I picked a bad dealership. They screwed me big time, my fault for trusting them. More

by Michael Yeomans
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Alves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you very much for being our family and giving us your honest feedback. I talked with Jeff Alves who spoke with you today, stated everything was addressed. We do value as our family member. – Robert Smith, Customer Relations Director 623.738.1012

Dec 02, 2021 -

Michael Yeomans responded

Well I thought it was over but I went back to their website and the ad is still there Tucson 1.9 for 60 months exactly what I asked for. Then they signed me up for 3.94 for 70 months. These are the facts click on their site and check it out. I really feel that I was well and truly screwed and they need to fix it.

Helpful
November 27, 2021

Dustin took care of second oil change...he is prompt, attentive and professional..beyond and above customer service...we will be back for the 3rd and the 4th despite the distance... More

by P&M in San Tan Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Trinkl
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Nov 29, 2021 -

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. I will make sure they get the recognition they deserve. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

Helpful
November 25, 2021

Kevin listened to my concerns and took it upon himself to see to it that my car was taken care of. More

by JTdaBOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

Helpful
November 24, 2021

The wrong address was put in for Lyft. After 30 minutes, I’m asking where’s my ride. The address was corrected & ride showed in 2 minutes. Driver told me he was across the street for last hour. RE: car. It More

by Still NOT Good!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashleigh Ray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Castleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Yinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The only good service person you had left about 5 years ago. , Dirk Dunham, Ana Nadjalin
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May 22, 2024 -

Larry H. Miller Hyundai Peoria responded

I am so sorry to hear that you had a terrible experience with Lyft, including incorrect address information and a delayed ride. I can imagine how frustrating and disappointing that must have been. I want to assure you that we take your concerns seriously and are committed to providing a better experience. I apologize for the mistakes made by our team and the inconvenience it caused. I understand that you were expecting a better experience with our new advisor, and I'm sorry that we fell short of that expectation. I want to assure you that we are constantly working to improve our service and address any issues that may arise. Regarding your concerns about the driver's behavior, I apologize for any inconvenience or disrespect caused by the driver's statement. I will make sure to pass on your feedback to our team, and we will work to ensure that our drivers are providing the best possible service. Regarding your overall rating of your customer experience, I'm truly sorry to hear that it was zero. I want to assure you that we value your feedback and would like to make things right. We would like to offer you a complimentary ride or a discount on your next ride as a gesture of goodwill. If there's anything else we can do to improve your experience, please don't hesitate to let me know. We appreciate your feedback and will do our best to provide a better experience in the future. Thank you for bringing this to our attention. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Helpful
November 24, 2021

Working with Nick Laffoon was an absolute pleasure. He knew his stuff, had all the correct answers and didn't skip a beat. Very satisfied with the purchase. It was more than I wanted to spend, but all in More

by Andrew Freitas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

Helpful
November 23, 2021

Dirk is always spot on with his service - fast friendly and always top notch! If I were to buy another Hyundai, it would be because of him!! Super helpful, informative and professional - thank you, Dirk!! More

by smills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
Report | Print
Nov 23, 2021 -

Larry H. Miller Hyundai Peoria responded

It's great to hear from you! Our team was happy to take care of you and your vehicle. We appreciate your excellent review and hope to work with you again soon. - Rick Trinkl, General Manager

Helpful
November 23, 2021

Excellent service by Mellisa S. ! Very responsive and went above and beyond! Would definitely recommend Mellissa . So happy to have found her . More

by Kelley.Valerio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future!- Rick Trinkl, General Manager

Helpful
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