Larry H. Miller Hyundai Peoria

Customer service experience Luis is great won't give up on you an will what ever he can in his power to help you get a vehicle. thank you Luis. Luis is great won't give up on you an will what ever he can in his power to help you get a vehicle. thank you Luis. More

Entertaining and helpful All employees were super friendly including Nick H. who helped us with the purchase of our new vehicle. He made the experience both easy and enjoyable All employees were super friendly including Nick H. who helped us with the purchase of our new vehicle. He made the experience both easy and enjoyable. Super friendly smile and attitude which allowed the experience to be very enjoyable. More

Ripped Off I would give this dealership a 0 if possible. This was the single most awful experience I have ever had with a company. They use deception to make a s I would give this dealership a 0 if possible. This was the single most awful experience I have ever had with a company. They use deception to make a sale. Kept me there almost 4 hours and never let me see anything in writing until the last 5 minutes when I was exhausted and just wanted to get home. They jacked up the monthly payment from $276, which I showed up for, to $370 a month which eventually ended up as $310. They added on all these extras not in the sales ad and said I couldn't remove them, yet later found out they charged me for almost $1000 for something that was never done to the vehicle and almost 2 months later still has not been done. I repeatedly told them I did not want all these extras like paint less dent repair, and car key replacement yet they tacked it onto the loan anyway. At one point they said these things would be free if I purchased GAP insurance, but found out later they charged me almost $2000 for these add ons. They switched me from Hyundai Motor Finance at the last minute to a credit union causing me to lose out on the loyalty program which caused me to get a bill for $1200 from HFM I should never have had. They did a walk around with me on my lease that I left there. They did not say this was not the actual inspection and they didn't say anything about front end damage at the time. HMF did an inspection 4 days later while I was not there and said there is $250 of front end damage I have to pay for. Any attempt I have made to get this resolved with the dealer has been a failure. They said 2 weeks ago they would pay $400 of the disposition fee to HMF but have not done so. They said they would see about removing some of the add ins I did not want or clear mask that was never applied to the car, but nothing so far. I have been treated like I am a criminal when all I did was make a sales appointment to turn in my lease and get into an Elantra for a $276 monthly payment as they advertised. I have not been ripped off to such an extent before in my life. These people are so corrupt. Do not go to this dealer. They are crooks and will hide and not return calls or emails if you try to resolve issues with them. Cowards as well as crooks. More

best first car buying experience great experience and service all around. went in to look around and walked out with the perfect car for my daughter and I! 10/10 would recommend great experience and service all around. went in to look around and walked out with the perfect car for my daughter and I! 10/10 would recommend More

Great experience! After hearing horror stories of of buying cars, I was quite nervous about purchasing a brand new car. However, the team at LHM is absolutely fantastic After hearing horror stories of of buying cars, I was quite nervous about purchasing a brand new car. However, the team at LHM is absolutely fantastic. Rich (sales) and Dshon (finance) were both helpful, knowledgeable, and informative, and a pleasure to work with. They got me into a brand new Kona, the exact one I was looking for, and I love it! Definitely would recommend this dealership to anyone looking to purchase a new Hyundai. More

Bad customer service Short story, bought a used car, paid cash. Car got delivered just shy of the 72 hours to stop payment on my check. I know, shady. Car had a problem no Short story, bought a used car, paid cash. Car got delivered just shy of the 72 hours to stop payment on my check. I know, shady. Car had a problem not visible due to heavy rain, And, then, when I called they said they'd work with me to make me happy. Haha, lied! They didn't even attempt. I'm pretty sure a customs relations manager should care about the customer before and after their purchase. I hope this is a fair warning to other car consumers who value competent customers service for their cars after care. More

New car We have been looking for a Santa Fa in red for a couple of months. Robert Smith gave us a call to tell us they had got the one we were looking for in. We have been looking for a Santa Fa in red for a couple of months. Robert Smith gave us a call to tell us they had got the one we were looking for in. Mrika Dobreci was there when we went to check it out. She showed us all the new stuff on the Santa Fe. This is the second car from this dealer with Mrika help This is a great dealeship . More

Alex was awesome! Wait for finance was wayyy too long but our sales guy Alex was great! Got an awesome vehicle at an awesome price! Thanks again all! Wait for finance was wayyy too long but our sales guy Alex was great! Got an awesome vehicle at an awesome price! Thanks again all! More

Albert and the rest of team were nice to work with Pleasant car buying experience, Albert/Addison/Seth/DShon were all very helpful. Will return in the future to purchase another vehicle. Would be nic Pleasant car buying experience, Albert/Addison/Seth/DShon were all very helpful. Will return in the future to purchase another vehicle. Would be nice if paperwork could be cut down, but understand that is for legal purposes More

Professional Larry Miller Hyundai is the place to go. They explained me all the process of the lease with professionalism. I was very satisfied with their services Larry Miller Hyundai is the place to go. They explained me all the process of the lease with professionalism. I was very satisfied with their services. I will be back again and recommend them to my family, coworkers and friends. More