Larry H. Miller Hyundai Peoria

I was probably labeled the angry disgruntled black man today by this dealership, I am all too to familiar being called that. I was gaslighted into changing my initial review, which I wrote because of thei today by this dealership, I am all too to familiar being called that. I was gaslighted into changing my initial review, which I wrote because of their making me jump through hoops because of their prejudices and my ignoring the dog whistle which was loud and clear. They had me believing it was all a misunderstanding and they had the vehicle waiting for me, I have the two videos they sent to me showing me the vehicle, so I raised their rating, in other words took the bait and the rug was pulled from under my feet. I had went through an extremely powerful Credit Unions auto purchasing site of which I am a member. The Credit Union informed me the vehicle was sold and that they would be monitoring this dealership. I was comforted for a moment until my friend told me to look up the report CNN investigation on the Credit Union showing that they allegedly denied 50% of their black constituent loans. Adding more salt to the wound he reminded me that Arizona was the last state to make MLK a holiday. You cannot make this up. Now I know how Sade Crockett must have felt being profiled. For those who don't know she was the innocent 83-year-old black woman that a Kia dealership profiled, humiliated, and falsely arrested. I follow a great poet's saying, “ When people show you who they really are believe them.”!!! I don't hold it again the two employee because lions only do what a lion always does and show no remorse. If NAACP asks I will tell my story. Racism makes everyone who partakes in such very uneasy. More

Usddually great but this one time, terrible. Car was foud to be damanged but never got to the Collision Repair department for 15 days Car was foud to be damanged but never got to the Collision Repair department for 15 days More

Austin is the man. Treated us wonderfully and was sure to get us the best price on our suv. Its no wonder he and the dealership carry such great reviews. Treated us wonderfully and was sure to get us the best price on our suv. Its no wonder he and the dealership carry such great reviews. More

Jake Ventimiglia in sales was AMAZING and so very helpful with the initial test driving, sale and purchasing of my vehicle. Financing however was another story. After initially agreeing to an extended warran with the initial test driving, sale and purchasing of my vehicle. Financing however was another story. After initially agreeing to an extended warranty that I was told could be cancelled anytime, I came to the decision that I did not want the warranty. I called the day after the purchase and stated I wanted to cancel and was told someone from financing would get back to me. I waited just a few days with no contact before reaching out again multiple times and even leaving a voicemail with the financing director stating my desire to cancel and requesting a call back ASAP. After almost a week of no response on multiple attempts I physically went into the dealership to speak to someone and cancel. I was told I can cancel the warranty but that the cutoff for having my payment adjusted was the end of the month which had passed just a few days prior and that I was stuck with my payment. It seems as though the financing department was aware this would happen and waited for the cutoff time as I had called well before the month ended trying to request cancellation. Not only that, I was told they (Donnovan in Financing) were waiting for my partner (male) to confirm the cancellation even though he is not and was not part of the sale, transaction or financing. The entire transaction was done in my (female) name and with my information. Why would they want him to make decisions for me?! Unacceptable. More

Theresa was great! Her knowledge and friendliness were amazing!! Different from any car buying experience I have had in the past! She was not pushy at all! Pricing and Her knowledge and friendliness were amazing!! Different from any car buying experience I have had in the past! She was not pushy at all! Pricing and all terms were given up front to make the buying process easy! She was a huge reason that we returned to buy from Larry H Miller and Hyundai after visiting and test driving at other brands! Thanks! More

I felt like I was in great hands from beginning to end! Special shout out to Theresa who made my first car buying experience a breeze Special shout out to Theresa who made my first car buying experience a breeze More

Best experience I’ve ever had at a dealership, I will always recommend Larry H Miller Peoria always recommend Larry H Miller Peoria More

Everyone at this dealership were extremely friendy and courtious. We felt very comfortable. When ask a question they were very honest with there answers. Our purchase went very smooth and quick. Our sale courtious. We felt very comfortable. When ask a question they were very honest with there answers. Our purchase went very smooth and quick. Our sales representative was extremely knowledgable about the vehicles we we looking at and went over our new Palisade with us before we left the lot. More

I’m unhappy with the car. The sales manager I spoke with was dismissive and condescending about the problems I reported. I’ll be selling it to Carmax this week and buying from The sales manager I spoke with was dismissive and condescending about the problems I reported. I’ll be selling it to Carmax this week and buying from a private seller. More

Just an easy and enjoyable experience! Kaitlyn is a personable and kind person who really is listening and taking in everything so she can offer the best service and she really did! I love Kaitlyn is a personable and kind person who really is listening and taking in everything so she can offer the best service and she really did! I love her and would highly recommend her and this location More