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Larry H. Miller Liberty Toyota Colorado Springs - Service Center

4.9

605 Lifetime Service Reviews

5115 New Car Dr, Colorado Springs, Colorado 80923

605 Reviews of Larry H. Miller Liberty Toyota Colorado Springs - Service Center

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September 17, 2020

"Shawna is the best!! Very knowledgeable and nice. I will..."

- gncfam

Shawna is the best!! Very knowledgeable and nice. I will only ask for her when my truck needs a spa day.Great prices on all there services.

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Recommend Dealer
Yes
Employees Worked With
Sep 18, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Cherie Gallagher, Customer Relations Manager

August 30, 2020

"Compared to other car dealers Liberty Toyota isn't good,..."

- endstagebalding

Compared to other car dealers Liberty Toyota isn't good, it isn't better, it is simply THE BEST. But that's a biased opinion -- I don't know about other car dealers because for over 35 years I've only trusted taking my Toyotas to Liberty Toyota. Why change when folks there make every effort to do it right. Then there's Fred Olson. Liberty has a hard time keeping him as a service rep -- circuses are always trying to hire him away because he can, and does, amazingly bend over backwards to help customers in every way possible. There's no need for an abacus when you can count on Fred & Liberty Toyota. Thanks!

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Yes
Employees Worked With
Aug 31, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Cherie Gallagher, Customer Relations Manager

August 13, 2020

"GARY LOST INTERSET AFTER REALIZING ALL I WANTED WAS OIL SERV"

- YODAMAN

DUE TO TIME I NEEDED TO CHANGE THE OIL IN MY CAR REALIZING MY VEHICLE WAS AT 60,000 MILES AND OTHER MAITENANCE WAS DUE I FELT GARY LOST INTEREST IN ME AFTER I DECIDED TO ONLY DO THE OIL CHANGE FOR NOW. A FEW DAYS LATER BECAUSE THE WAY I WAS TREATED I WENT TO A COMPETITOR IN DENVER TO PERFORM THE COMPLETE 60,000 MILE SERVICE. GARY'S REVIEW SEEMED TO BE GOOD BUT MY EXPERIENCE LED ME A DIFFERENT DIRECTION ALL TOGETHER. BETTER LUCK NEXT TIME I LIVE IN DENVER BUT COMUTE TO THE SPRINGS AND OPTIONS ARE OPEN AS HE SHOULD HAVE HAD A LITTLE MORE PATIENCE AND I WOULD HAVE SPENT THE THOUSAND DOLLARS WITH LIBERTY IF HE HAS EXPLAINED WHAT WAS NEEDED AND WHY.

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Recommend Dealer
No
Employees Worked With
Aug 17, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Cherie Gallagher, Customer Relations Manager

August 07, 2020

"Zach is out go to guy"

- angelramelb

Zach is awesome, friendly funny and always on tip of his game. We prefer to work with Zach even for just our regular services. Thanks Zach and the rest of the Liberty Toyota team for all you do and also for restoring our faith in car dealerships.

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Recommend Dealer
Yes
Employees Worked With
Aug 07, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thanks for the great review! It is awesome to hear that Zach has made your experiences so enjoyable. Let us know if you need anything else. — Cherie Gallagher, Customer Relations Manager

August 04, 2020

"Fred was great! I brought in my Camry with 306,000 miles..."

- Dapete207

Fred was great! I brought in my Camry with 306,000 miles and Fred got an oil change, new set of tires, and an alignment done on it. Good for another 40,000 miles! Awesome!

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Recommend Dealer
Yes
Employees Worked With
Aug 04, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Cherie Gallagher, Customer Relations Manager

August 01, 2020

"Customer service from Billy was good. However, when I got..."

- Alex

Customer service from Billy was good. However, when I got my car back, my door and window was covered in oil and some sticky material. Also light in the door was broken. It wasn’t broken before. Too bad I noticed all this at home, otherwise I would have told them. Poor performance, and they can’t clean after themselves.

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Recommend Dealer
No
Employees Worked With
Aug 04, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure everything has been handled properly. - Cherie Gallagher, Customer Relations Manager

August 01, 2020

"Great SERVICE"

- catmiller3356

Great service, friendly staff, good discounts, and good prices. I’ll continue to bring my vehicle there for any kind of service. Thank you for all of the help!

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Recommend Dealer
Yes
Employees Worked With
Aug 03, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Cherie Gallagher, Customer Relations Manager

July 31, 2020

"Amazing service! AJ was extremely helpful and..."

- Chrisgallardo1996

Amazing service! AJ was extremely helpful and professional throughout my whole service. I would recommend anyone to come see him for all your service needs!

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Recommend Dealer
Yes
Employees Worked With
Jul 31, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Cherie Gallagher, Customer Relations Manager

July 30, 2020

"The best dealer experience I've ever had. I worked with..."

- L Mahan

The best dealer experience I've ever had. I worked with Gary Haines at previous dealers and was lucky enough to find him here. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Jul 30, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Cherie Gallagher, Customer Relations Manager

July 30, 2020

"Quick response, does a great job with our 4 vehicles,..."

- cgull1979

Quick response, does a great job with our 4 vehicles, helped with our sons newest addition a 2003 Tacoma. Was ae to help get new fobs programed and a vehicle look over and completed with new fluids for all the areas. Always friendly , courteous and helpful

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Recommend Dealer
Yes
Employees Worked With
Jul 30, 2020 -

Larry H. Miller Liberty Toyota Colorado Springs responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Cherie Gallagher, Customer Relations Manager

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