Larry H. Miller Nissan Highlands Ranch

I bought two Rogues from Larry Miller in three months. Everyone at the dealership has been friendly and professional. I believe that Larry Miller is a dealership that should serve as a model for how a ca Everyone at the dealership has been friendly and professional. I believe that Larry Miller is a dealership that should serve as a model for how a car dealership should be. I live within walking distance of the Nissan dealership on Arapahoe Road and I CHOSE to go to Highlands Ranch. If there was a do/don't training video for Nissan, these two dealerships could play the roles and Larry Miller is certainly the "do" dealership. I never felt manipulated or tricked during the purchase process so when I walked out the door, I didn't have any questions about my purchase. I knew I had the car I wanted, at a fair price, after a pleasant, fair transaction. That should be the goal of every business. I have already recommended the dealership and have told neighbors that it's totally worth the travel across town. More

DO NOT BUY A CAR FROM THEM! They do not finance the cars correctly. I recently bought a car from them. They did not process the paperwork and unfortunately a few days later i was involved in a terrible acci correctly. I recently bought a car from them. They did not process the paperwork and unfortunately a few days later i was involved in a terrible accident where the vehichle was totalled. They never turned in the paperwork so i did not have GAP insurance. One of their finance members named Roman told me to come in and purchase another vehicle so i could role the 7,000 i owed in to another car! I refused and they are now stating i never owned the car and i have two options. 1. Take made trade in back and they claim my totalled car on my insurance! How can they claim a car that i didnt own? Also they refused to give back my down payment. They told me they were also not going to pay off my trade in like they agreed and signed to do! Option 2. They would pay off my trade in and claim the other car on my insurance but since i didnt have gap i owe them the difference! Niether of these options are legal!!!!! I chose the first option and Matt another finance manager said he would return my car and my deposit and to return the next day. However the next day came and they never called me! When i called them they stated i could get my car but they are refusing to return my deposit! THESE PEOPLE ARE LIARS! DO NOT TRUST THEM OR THEIR FINANCING TEAM! More

Before i decided to go in to the larry miller dealership , I was backed up into a corner not knowing if i was gonna be able to get a car for my 5 month pregnant wife . We both have shared a car for the past , I was backed up into a corner not knowing if i was gonna be able to get a car for my 5 month pregnant wife . We both have shared a car for the past two years, both of our work schedules worked out fine with me working the night shift and her working during the day . Now that she has gotten a new job offer her hours were gonna run into mine and one of us is gonna have to start taking the bus to work , of course i can't have my baby's mother taking the bus pregnant so that mean i would have to .So with that said i was backed into the corner with that situation and also my credit situation was horrible .But that all changed once i met tom and everyone else from the larry miller dealership , know i have a brand new car for my wife and i don't have to start taking the bus ! I really really appreciate everyone who helped me get into a vehicle and helped out my situation and also helped me out to start building my credit so i can live the best life i can ... With that said with the help of Tom Daniel he helped me change my life for the better with helping me get into a car , He has not only helped me,but also my wife and my new born child .....THANK YOU , TOM DANIEL AND EVERYONE ELSE FROM THE LARRY MILLER NISSAN DEALERSHIP FOR WORKING HARD TO SATISFY A VERY,VERY THANKFUL CUSTOMER YOU ALL HAVE OVER EXCEEDED YOUR GOAL IN CUSTOMER SATISFACTION ... AND A REPEAT CUSTOMER AT THAT !!!!!!! More

I did not purchase my Juke from Larry Miller (when they were still in Englewood) because they could not get the color combination I wanted. When it came time to have it serviced, I checked with Nissan to were still in Englewood) because they could not get the color combination I wanted. When it came time to have it serviced, I checked with Nissan to see if I could still have it serviced at your new Highlands Ranch location, which is only 3 miles from me. No problem! I called and made an appt. for my annual service (I only have 2900 miles on it) and showed up promptly at 2 on Tues. 7/ 16. The first person who greeted me couldn't find my appt., but Jay took over, found it, corrected the spelling of my name and took care of everything in the most professional, friendly and helpful way possible. He answered several questions for me, since this is my first new car in 20 years. Great car, great service and a terrific first experience with Larry Miller's service dept....thanks to Jay Kettering. More

Very well managed dealership - made an appointment, they were ready for me; reviewed what was needed and completed the work on time. I waited for my car and it was ready when promised. I was very satisfie were ready for me; reviewed what was needed and completed the work on time. I waited for my car and it was ready when promised. I was very satisfied with my experience. More

Worst experience in service and customer service. Went to get oil changed and ended up not being able to use my car for my sons birthday or Father's Day. get oil changed and ended up not being able to use my car for my sons birthday or Father's Day. More

I was very informed on what was happening. Had a secondary issue that was resolved and presented as warranty service with saved my family a lot of money. secondary issue that was resolved and presented as warranty service with saved my family a lot of money. More

Went in for breaks ans maintenance, and jay treated my wife with respect, as I would want anyone to treat her like when I'm not there. We really appreciate the fact that he was a straight shooter and didn wife with respect, as I would want anyone to treat her like when I'm not there. We really appreciate the fact that he was a straight shooter and didnt take advantage a woman. More

I spend the better part of every month traveling for work. Ken Mack went above and beyond- ordering replacement parts and ensuring mechanic staffing in order to ensure that they could properly take car work. Ken Mack went above and beyond- ordering replacement parts and ensuring mechanic staffing in order to ensure that they could properly take care of the service on my Titan when I was home and available. Ken is also incredibly knowledgable about the Titan (being an owner himself), I look forward to working with Ken as I continue to purchase and install upgrades. Thanks a million Ken- see ya soon! More

I felt the service department was very welcoming and clean. They called in a timely manner when the car was completed and ready to be picked up. I will definitely come back for service on our car! Th clean. They called in a timely manner when the car was completed and ready to be picked up. I will definitely come back for service on our car! Thank you! More