Larry H. Miller Nissan Highlands Ranch
Highlands Ranch, CO
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Took car in for servicing, after always going to Go Arpahoe Nissan instead, due to fact Larry Miller is now much closer to home. Was very satisfied with work explained, work done, and promptness. Arpahoe Nissan instead, due to fact Larry Miller is now much closer to home. Was very satisfied with work explained, work done, and promptness. More
Great experience. John is very knowledgeable and made this transaction affordable, efficient, and enjoyable. I responded to the advertised Nissan Leaf lease special and was surprised that John was able this transaction affordable, efficient, and enjoyable. I responded to the advertised Nissan Leaf lease special and was surprised that John was able to deliver more car than I anticipated, within my budget. Thanks again. More
The lyingest dealership ever. The salespeople will tell you whatever they can to close the sale. Even outright lies. Unless you get it in writing, consider it bunk. Part of our decision to buy (2 cars, sam you whatever they can to close the sale. Even outright lies. Unless you get it in writing, consider it bunk. Part of our decision to buy (2 cars, same day) was because he said they had plenty of free loaner cars when we come in for service. I came in for service and found out they have rental cars, not loaner cars. As you can imagine the manager already had a head start in not giving a care. Also the sales guy said the dealership would pay off our old cars. What he meant was they would sneakily hide it and roll it over into our new loan so now, by extension I'm paying on old cars that I don't even own anymore. Nice. I'm probably going to the BBB next about this outfit. And I will certainly notify Nissan about their practices too. More
Great and timely services. The staff was kind and helpful. I didn't have to what too long and I was glad they offered to wash my car. helpful. I didn't have to what too long and I was glad they offered to wash my car. More
David was very friendly and knowledgable. It was a pleasant experience overall. I would recommend this dealership to friends and will be servicing my car here from now on! pleasant experience overall. I would recommend this dealership to friends and will be servicing my car here from now on! More
We had our car in for its first 3 month check up. There were a few small issue that was resolved to our staisfaction. We worked with Ken Mack and he was very helfpul, friendly and courteous. were a few small issue that was resolved to our staisfaction. We worked with Ken Mack and he was very helfpul, friendly and courteous. More
Overall great customer service! I would recommend this dealership to anyone. It is nice to go to a dealership and know that they go above and beyond to make sure you have a great experience. dealership to anyone. It is nice to go to a dealership and know that they go above and beyond to make sure you have a great experience. More
I enjoyed seeing your new facility. I did not wait while my car was serviced, but I see that the customer waiting area has all the amenities. I appreciate the use of a rental car. Ken Mack was friendly an my car was serviced, but I see that the customer waiting area has all the amenities. I appreciate the use of a rental car. Ken Mack was friendly and helpful. I would have rated the "Quality of Work" Great, but my car still has a rough idle. This is not a problem with the 90,000 mile service I had done. My Altima is a 2001 model and it is not unexpected that there is some other issue we need to identify. I will definitely make another service appointment with Larry Miller Nissan to investigate this further. I probably would not rate "Price" higher than Good for a dealer because I know I will pay a premium for the work of a factory trained technician. However, I will gladly pay the dealer rates for quality work and if I am treated fairly. More
I have known Jay for over 10 years. Back when he was with Tynan's Nissan. He was the Z Car Club of Colorado contact person. He is the best service advisor I have ever worked with. So I followed him t with Tynan's Nissan. He was the Z Car Club of Colorado contact person. He is the best service advisor I have ever worked with. So I followed him to Go Nissan and now I have followed him to you folks. At last night Club meeting, I met Tony Elder. He spoke to the group about your new location, etc. and I was able to mention my experience with you on the 5th and that Jay was now with you - many of the Club members feel much the same as I do about working with him. Ron Gardner More
Service was quick and easy. They were ready for me when I got there. The waiting room was clean and inviting. I do have an issue that needs to be addressed that they explained to me. I will bring the ca I got there. The waiting room was clean and inviting. I do have an issue that needs to be addressed that they explained to me. I will bring the car in at a later date to handle this. They were not pushy and did not try to scare me into getting the work done. They explained the fees involved and let me make my own decision. The price was reasonable for the work that was done. I will continue to bring my car to Larry Miller for the remainder of the time I own my car. My experience with Larry Miller has been exceptional from the time I purchased my car throughout all my service appointments. I would not hesitate to recommend Larry Miller to anyone looking for a car or needing service. More