I have been going to this dealership for almost two years now. This dealer always tries to pair you with the same advisor which at first I thought was strange. I was paired with Mike Moore (not the movie director). He's an amazing human being, has a fantastic attitude, is very straightforward with you when talking about things needed and recommended for your vehicle. He is always honest with me as far as what I need, and what I don't need to do right now but need to do eventually. It's always clear he has checked my records before talking to me. He knows how often I come in, when I typically get to 5,000 miles, and what services I turned down before to recommend again. He has also been very kind at always making sure he gives me the best price, letting me know about promotions or coupons I sometimes am unaware of.
My car has remained in tip-top shape without any issue bringing it to Toyota of Peoria. They guarantee their work and don't at all give you the sleazy/rip-off vibe other service dealers can give. The waiting area is comfortable, there's a nice offering of snacks and beverages, television, reading and internet. I am so happy to have the advisor I was assigned, and so happy to be a customer of a place that leaves me smiling after my visits instead of feeling completely ripped off and taken advantage of.