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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.7
467 Lifetime Reviews Review Dealership

467 Reviews of Larry H. Miller Toyota Peoria - Service Center

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March 10, 2021

"The team at LHM Toyota is top notch and the G.M. should..."

- The Senator

The team at LHM Toyota is top notch and the G.M. should be proud! Thank you Alfonso in parts you took my frown and turned it upside down that 1 key made my day so much better I am very greatful!

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Yes
Employees Worked With
Mar 10, 2021 -

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jay Carley, General Manager

June 04, 2020

"Service of two vehicles and purchase of a used vehicle"

- fred

We took our cars a 2006 Tundra and a 2007 Highlander in for service. It was fast and efficient. We purchased a 2017 Sienna while we were there.

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Yes
Employees Worked With
Jun 05, 2020 -

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jay Carley, General Manager

March 13, 2020

"Good experience"

- Mike

The sales person was great. The car is ideal for us. We just needed to be convinced. Jason did a good job of that. He was gentle but convincing.

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Yes
Employees Worked With
Mar 13, 2020 -

Larry H. Miller Toyota Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jay Carley, General Manager

November 20, 2019

"I came in to have my 2018 RAV4 serviced and ended up..."

- Ljwilliamson

I came in to have my 2018 RAV4 serviced and ended up buying a new 2019 RAV4 Hybrid instead! Jason from used cars approached me about my car and ran with it. Great kid!

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Yes
Employees Worked With
Other Employees : I don’t remember the gentleman’s name that did the paperwork but he was wonderful! The Jason that sold the car to me is an appraiser. I do t remember his last name.
Nov 21, 2019 -

Larry H. Miller Toyota Peoria responded

Thank you for coming to see us! Enjoy your new Rav4! - Jay Carley, General Manager

September 21, 2019

"Professional and Excellent Customer Service"

- LLOVE

Came in for my 40,000 service on my 2016 Sienna, and went home in a mid 2019 Highlander thanks to the superior and professional customer service of Ron Rattray, his general manager and finance manager DeLuca (could be misspelled). Ron came to me sitting in the waiting room for my vehicle to be completed. He asked if I would consider trading in my Sienna for a new vehicle. I told him probably not as I truly liked my Sienna as it had all the bells and whistles and it was paid for. He showed me a new Limited Highlander with all the bells and whistles and asked me what it would take for me to drive it home that day. I told him. Ron and his general manager made it happen without any pressure. I am shocked as the efficiency they concluded the transaction. Bravo to all!!

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Yes
Employees Worked With
Ron Rattray
Sep 23, 2019 -

Larry H. Miller Toyota Peoria responded

Thanks for choosing our dealership. Enjoy your new ride! - Jay Carley, General Manager

September 20, 2019

"Thank you "

- Jamie

My husband has always been happy with Larry miller Toyota service, he has had his truck since 2013. So I knew we'd get great service. After I bought my 4Runner, I had a few things added to my vehicle. John is the expert in after sales add-ons, and he was fantastic. There were a few hiccups that were out of the service depts control, and John never faulted to get the job done. The owner Jay even got involved to ensure everything was taken care of. Thank you John for the way you handled everything, very professional.

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Recommend Dealer
Yes
Employees Worked With
John D. In service
Sep 23, 2019 -

Larry H. Miller Toyota Peoria responded

Thanks for this great review. We are thrilled to see that you are satisfied with our dealership. - Jay Carley, General Manager

September 08, 2019

"The best we have ever had!"

- Nancy

Ronnie was so knowledgeable about the new car we were looking at and the fact he was so professional was wonderful! I plan to purchase my next car here also!

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Yes
Employees Worked With
Sep 09, 2019 -

Larry H. Miller Toyota Peoria responded

Thanks for coming to see us, Nancy! We appreciate your review. Be sure to reach out if you need anything else! - Jay Carley, General Manager

August 09, 2019

"I took a day off for nothing...twice now!"

- TimS

I live 2 hours away and have to take a day off to service my truck. Both times I have done this and come in for service they have not been able to take care of me. This most recent time they simply didn't have a teck available to do the work after it had been there for 3 hours. There is no communicatoo n between the people answering the phones and the service writers. The service writers just blame others for the inconvenience instead of taking care of the customer. I am a guy who would rather pay more to have my vehicle serviced by tecks that train and work on Toyotas on a daily basis but because of the customer service here will never take my truck here for maintenance again.

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Recommend Dealer
No
Employees Worked With
Aug 12, 2019 -

Larry H. Miller Toyota Peoria responded

Thank you for reaching out. We want all of our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Jay Carley, General Manager, (480) 887-8447

May 09, 2019

"Service in complying with air bag replacement was excellant."

- fredjohnsonat review

service on airbag recall was excellent. at Larry Miller Toyota. Every thig was taken care of at no expense for me. Would highly recommend this dealership.

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Yes
Employees Worked With
Other Employees : Shannon
May 13, 2019 -

Larry H. Miller Toyota Peoria responded

Thank you for coming in! We appreciate your recommendation. Have a great day! - Jay Carley, General Manager

May 06, 2019

"All around awesome experience "

- Jill B

I was originally in for service to which the service tech I had Todd Sparlin went above and beyond to get me out on time, thanks to George I ended up leaving with the truck I’ve wanted for years. He was very informative, friendly, no pressure and extremely patient and helpful. He answered all of my questions and made sure my daughter was happy while spending so much time waiting for me! I would definitely recommend this location and the staff for sales see George! Service ask for Todd!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd sparlin
May 07, 2019 -

Larry H. Miller Toyota Peoria responded

Thank you for stopping by! We are thrilled to know that you enjoyed your visit to our dealership. Please let us know if you need anything else moving forward. Have a great day! - Jay Carley, General Manager

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