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Larry H. Miller Toyota Peoria - Service Center
Peoria, AZ
1,247 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center
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September 23, 2018
Did not provide the service requested! My main concern was low tires and they never addressed the tires at all. They told me twice they did but they didn't. They were 10 lb slow I had to go My main concern was low tires and they never addressed the tires at all. They told me twice they did but they didn't. They were 10 lb slow I had to go to Discount Tire to get the situation rectified. Will never go back! More
by Jimgrimes62
Employees Worked With
September 22, 2018
The dealership made me miss a warranty check after My last warranty check, which I have never missed in two years, the sticker that was placed in my window indicated I return in September for the after My last warranty check, which I have never missed in two years, the sticker that was placed in my window indicated I return in September for the 25,000 check. When I returned for my scheduled appointment, Dean, in service said I should have returned in August and therefore missed my deadline for that service visit and he closed it. He then told me they would do the 35,000 mile warranty check instead. Well, now I missed a visit due to your error, I asked Dean to make sure that I am scheduled for the correct date so that I do not miss another warranty service and he said he scheduled me for March, but when I got into my car the sticker said to return in February. So which is it? February or March? And if I come back in March will I have missed my deadline and therefore miss yet another warranty check? I’m not happy. More
by Lynn5638
Employees Worked With
September 22, 2018
Friendly, Knowledgeable, and Fast Upon our initial greeting it wasn't the best, but then we were blessed with Amanda She guided us with confidence and honesty and informed us with 3 di Upon our initial greeting it wasn't the best, but then we were blessed with Amanda She guided us with confidence and honesty and informed us with 3 different tire choices, enabled us to make an intelligent decision on what was best for our Camry. Faster then expected because we had to hit the highway back home to southern California. When back in Az. We will be going back . More
by Lori M
Employees Worked With
Amanda Whelan
September 22, 2018
BAIT AND SWITCH OPERATION. Stay away! Save yourself time and your hard earned money. If you are stupid enough to buy a car there, and you have a service issue, they will “ fix “ Stay away! Save yourself time and your hard earned money. If you are stupid enough to buy a car there, and you have a service issue, they will “ fix “ it @ 3-4 times the honest rate- they will really try to get you to buy another - newer car.... WE BOUGHT THIS CAR AT AN AGREED PRICE ALONG WITH A PRICEY "EXTENDED WARRANTY AND AFTER 8-10 DAYS WE GET A CALL THAT THE "BANK" WON'T ACCEPT THE TERMS WE AGREED TO. NOW WE HAVE TO PAY EVEN MORE THAN THE AGREED PAYMENTS. NOW, THIS OVERPRICED TO BEGIN WITH, TOYOTA FORE-RUNNER, NOW SUDDENLY HAS NO BRAKES.... THIS IS A COMMON PROBLEM FOR THIS CAR- AND TOYOTA KNOWS IT!! NOW AFTER GOING 111 MILES “OVER “ THE OVERPRICED WARRANTY, NATURALLY THEY WILL FIX IT. THEY WILL HOWEVER “ FIX IT “ FOR $4,000 DOLLARS- OR MORE AS I’M SURE THERE ARE “OTHER PROBLEMS” THEY WILL FIND WHILE YOU HAVE NO CHOICE BUT TO HAVE IT FIXED... THEN AS YOU PROBABLY CANT AFFORD THAT AND THE “EXTRAS” THIS IS WHEN THEY WILL MAKE YOU A “DEAL” ON A NEWER CAR! WHAT A COUNTRY! NOW, THIS WILL HAPPEN TO YOU-IT REALLY DID HAPPEN TO US. THEY ARE TAKING ADVANTAGE OF MY DAUGHTER- A FIRST RESPONDER PHOENIX FIREFIGHTER AND MYSELF, A COMBAT DISABLED VETERAN. SAVE YOURSELF THE TROUBLE AND GO SOMEWHERE ELSE. YOU HAVE BEEN WARNED.. More
by Frogman
Employees Worked With
Mike Moore supposedly
September 22, 2018
Great prices in the service department, and honest. I have been going to the dealership to get service done on my Tacoma since I bought in 2013 new. Scott has always been honest with me on service tha I have been going to the dealership to get service done on my Tacoma since I bought in 2013 new. Scott has always been honest with me on service that need to be conducted and the price. After service has been conducted I have always left with a good feeling that my Tacoma is running better, and feeling good my wallet didn't hurt. My last visit Scott was not there, But Mike took care of me like I had been his customer from the start. I had a tune up done on the Tacoma it runs great and price was perfect for my budget. I had been saving up to get it done and glad it didn't go over my budget.. More
by Thaddeus Cramer
Employees Worked With
Scott and Mike in service
September 21, 2018
Easy service On time, quick and through. Allen was excellent would go back again. Customer lounge was good and well cared for. Allen kept me updated and suggest s On time, quick and through. Allen was excellent would go back again. Customer lounge was good and well cared for. Allen kept me updated and suggest service and followed thru quickly More
by Toyota
Employees Worked With
Allen
September 21, 2018
Service Pleasant atmosphere. Service on my TOYOTA van was timely. Enjoyed the popcorn. Appreciated Rick letting me know what extra service options were ava Pleasant atmosphere. Service on my TOYOTA van was timely. Enjoyed the popcorn. Appreciated Rick letting me know what extra service options were available and should be done in the near future. More
by Kielman, barbara45
Employees Worked With
September 21, 2018
Service dept Jason was very attentive and courteous and answered all of my questions! I will request him next time. Colleen if Wickenburg Arizona Owner of Toyot Jason was very attentive and courteous and answered all of my questions! I will request him next time. Colleen if Wickenburg Arizona Owner of Toyota 4 runner 2018 More
by beachgirl44
Employees Worked With
Jason hallowell
September 19, 2018
Good experience. On a Friday, the service manager himself took the information for my appointment the following Monday. On Monday they took my car right on time and p On a Friday, the service manager himself took the information for my appointment the following Monday. On Monday they took my car right on time and promptly serviced it and washed it. The young man, with the Rollie Fingers moustache, explained in detail what was done to the car and answered all my questions. This is the second time at this place. We just moved to Peoria. I will go back again and we’ll buy our next Toyota from Larry Miller Toyota. More
by Eagle2018
Employees Worked With
Sorry. I don’t remember their names.
September 19, 2018
Service accommodated without an appointment I drove in to Toyota due to my key not working. I also had a service due and Toyota was able to do everything without me having an appointment. Excell I drove in to Toyota due to my key not working. I also had a service due and Toyota was able to do everything without me having an appointment. Excellent! I also want to give praise to your courtesy van driver Brenda. What a pleasure it was to have her take me to and from work! More
by Evelyn
Employees Worked With
Eric for service and Brenda for courtesy van, both excellent.
