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Larry H. Miller Toyota Peoria - Service Center
Peoria, AZ
1,247 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center
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September 15, 2018
Great service rep. Fast and thorough I brought my car in for maintenance to the service center. I was greeted quickly by Allen. He was thorough and explained everything. They found that I brought my car in for maintenance to the service center. I was greeted quickly by Allen. He was thorough and explained everything. They found that I needed a new battery and replaced it free of charge under warranty. Good experience. More
by Cherylslittlerav
Employees Worked With
Allen Bradshaw
September 15, 2018
Great Service Rick has taken care of my service needs for the last 8-9 years. Superb customer service - he always makes sure I am well taken care of. Highly recom Rick has taken care of my service needs for the last 8-9 years. Superb customer service - he always makes sure I am well taken care of. Highly recommend. More
by Stantheman
Employees Worked With
September 15, 2018
Be honest and realistic When making my appointment I was told 45 minutes tops, when I arrived Amanda said it would be an hour and fifteen minutes. I was concerned because I r When making my appointment I was told 45 minutes tops, when I arrived Amanda said it would be an hour and fifteen minutes. I was concerned because I recently had surgery and would have waited to make to appointment if I knew it would be that long. The. She came to me at the hour and fifteen mark and said they are finishing up and it would be ready in ten minutes. So I went to the bay at ten minutes, only to have to wait another 20! Don’t say 45, when you know it will be longer, don’t say 10, when you know it will be longer. Just be honest. I’m grateful I only have three included services left so I can stop having to deal with this horrible service center. More
by TTundragirl
Employees Worked With
Amanda Whelan
September 15, 2018
2:45 oil changes On 9/12/18, at 12:25, my wife arrived at LHM for a scheduled oil change/tire rotation. She was told that the duration of the visit would be, “about an On 9/12/18, at 12:25, my wife arrived at LHM for a scheduled oil change/tire rotation. She was told that the duration of the visit would be, “about an hour”. The scheduled service writer was not there, so another person filed in for him. Long story short, no one put her vehicle into the service queue. After an hour, my wife began asking questions. After 2 hours, she began demanding that she have her car back to pick up our daughter from school. After 2 hours, and 45 minutes, our daughter was stranded at school, as the service writer tells her, “we’re dumpibg the oil in right now”. This service department has 0 independent thinkers, and doesn’t know how to deal with people. To finalize the experience, they emailed us a service report for another person’s vehicle. More
by Bjacks1217
Employees Worked With
Rick Depke, Jason Hallowell
September 15, 2018
Oil and maintenance service Mike always does an amazing job letting me know what I need in the near future for my vehicle never have to wait very long they always Bring my car Mike always does an amazing job letting me know what I need in the near future for my vehicle never have to wait very long they always Bring my car back nice and clean never have any issues . Thank you for the great service . Cheryl More
by Blue baby
Employees Worked With
Mike in service I forgot his last name
September 15, 2018
Service rep was fantastic in helping me out. Service advisor was great. Explained everything. Gave me an estimated time frame which was met. Very pleasant experience and my issue was solved compl Service advisor was great. Explained everything. Gave me an estimated time frame which was met. Very pleasant experience and my issue was solved completely. We will continue to use LHMiller Toyota for our service needs. More
by Gbourland
Employees Worked With
September 14, 2018
Good jobpo Worked w Bradshaw for service. Very friendly. Would highly recommend. Not sure why I need more words on this to submit. Probably should look at this Worked w Bradshaw for service. Very friendly. Would highly recommend. Not sure why I need more words on this to submit. Probably should look at this from IT More
by Toyota
Employees Worked With
Bradshaw
September 14, 2018
Good excellent service experience My service manager, Rick Emerson, notified me of some needed repairs and we prioritize them in order of importance. This visit was to address the last My service manager, Rick Emerson, notified me of some needed repairs and we prioritize them in order of importance. This visit was to address the last item. Dropped my car off @ 7:30am and got a lift to work with Brenda’s help. In the afternoon Rick notified me my vehicle was ready. Called Brenda and she picked me up from work. The whole experience was seamless and efficient. Great team to work with and excellent customer service. More
by Tacomaguy
September 13, 2018
Friendly service Excellent reception and very accommodating, and helpful. Provided service in a professional manmer. Scott remembered me. Was aware of my needs. My w Excellent reception and very accommodating, and helpful. Provided service in a professional manmer. Scott remembered me. Was aware of my needs. My wait time was reasonable. More
by IM happy owner
Employees Worked With
Scott Willetts
September 13, 2018
Great experience My car was serviced with in the time I was told. Also Jason was able to answer questions to my satisfaction, and I learned new things about my car. My car was serviced with in the time I was told. Also Jason was able to answer questions to my satisfaction, and I learned new things about my car. More
by Tracey
Employees Worked With
Jason Hallowell
