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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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May 09, 2017

In to have my routine maintenance. The timing of the experience was as expected. While it took a slight bit longer than originally planned, I was extremely grateful. The service man tes More

by LisaB1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
May 10, 2017 -

Larry H. Miller Toyota Peoria responded

Safety first — especially in Arizona summers! I'm pleased to hear that our service department could help you out so efficiently. Thank you so much for choosing us and please don't hesitate to let us know if you need anything in the future, Lisa! -- Jay Carley, General Manager

May 05, 2017

oil change Dean knows me and my car, and I can count on him to give me the straight truth. He keeps track of when services are needed/due. More

by wicked witch of the west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Larry H. Miller Toyota Peoria responded

Dean is a great member of our team and we're lucky to have him. I sincerely appreciate you taking the time to leave this fantastic review! Thank you for choosing us and please don't hesitate to reach out if you need anything in the future. -- Jay Carley, General Manager

May 03, 2017

regular maintenance Service manager Chris Conger is the very best employee you have.. i have worked with him on my previous toyota and now this new one. More

by Raymond Greco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Larry H. Miller Toyota Peoria responded

Chris is amazing — I'm so glad you agree! Thank you for this outstanding feedback and please let me know if we can help you with anything in the future! - Jay Carley, General Manager

April 28, 2017

Excellent service I came in for an oil change a required maintenance. They also rotated the tires checked all the fluids checked everything said it was in good condit More

by Aznonie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 28, 2017 -

Larry H. Miller Toyota Peoria responded

I'm thrilled that Brandon and the rest of our team gave you their undivided attention! Thank you so much for reviewing our service department so well and please let us know if you need anything in the future! -- Jay Carley, General Manager

April 27, 2017

Excellent customer service Just true honest service us what you get here, Historically I've distrusted dealer service centers ine tgey cist more than most place and I always fel More

by MadMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Holger
Apr 28, 2017 -

Larry H. Miller Toyota Peoria responded

I'm so glad to hear that we've earned your trust! That means so much to us. Thank you for choosing us and for leaving this great review! -- Jay Carley, General Manager

April 23, 2017

Service rep went beyond to have a lingering issue reviewed Service representative, Kenneth Baker, went a step above and beyond to have a lingering issue reviewed. The previous visit the service person did not More

by Barthu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Baker
Apr 25, 2017 -

Larry H. Miller Toyota Peoria responded

I'm sorry that your previous visit didn't meet expectations, but I'm glad Kenneth got the issue resolved for you, Barthu! Thank you for leaving this review and please let me know if you need anything in the future! -- Jay Carley, General Manager

April 17, 2017

10K Service I brought my vehicle in for its first ten thousand mile service which included its first oil change. Todd greeted me within moments of arriving. He More

by yahntzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Apr 17, 2017 -

Larry H. Miller Toyota Peoria responded

I'm thrilled to hear that Todd could immediately help you out with your first service appointment! Thank you for bringing your car in and for taking the time to share your positive experience with us. – Jay Carley, General Manager

April 16, 2017

5 month service follow up I give LHM or Peoria a 5 star rating because of how I am treated each time. If you want a fair deal, Ask for Shannon and she will give you the best mo More

by W. Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon and Eric - the best!
Apr 17, 2017 -

Larry H. Miller Toyota Peoria responded

Hello, W. Reese! Shannon is indeed a phenomenal member of our team, as is Eric. I'm so glad that they made your 5 month service so pleasant! Thank you so much for taking the time to leave this lovely review! – Jay Carley, General Manager

April 09, 2017

Timely Appointment Called Scott early a.m. for late a.m. appointment and he scheduled us for the time requested. Needed more work done than anticipated and Scott got us More

by jer1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 17, 2017 -

Larry H. Miller Toyota Peoria responded

I'm glad Scott was able to work around your schedule and that you were pleased with our service! Your satisfaction is our number one priority. Thank you for choosing our service center and for taking the time to leave this fantastic review! - Jay Carley, General Manager

April 08, 2017

Great Service In for Yaris recall, work was done very well on time.Also given a ride to and from my home, sevice adviser Melissa Sutton also Very nice More

by Danny Driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
Apr 17, 2017 -

Larry H. Miller Toyota Peoria responded

Hi, Danny! I'm so pleased that Melissa and the rest of our team made your experience with our service center so great. It's our pleasure to make sure you have rides and recalls taken care of! Thanks so much for taking the time to leave this review! – Jay Carley, General Manager

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