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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.6
1,212 Reviews
Call Dealership (720) 907-0927
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8303 W. Colfax Avenue

Lakewood, CO

80214

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1,212 Reviews of Larry H. Miller Volkswagen Lakewood

September 02, 2025

This appointment went very smooth compared to my last one. I got in and out in a reasonable time and the sale was great. More

by ah6202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones
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August 31, 2025

Better have all day to spare, you're going to be there at least 7 hours. At least!!! More

by mattjo68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Vigil, Alex Young, Jay Mcadow, David Lax, Dillon Penner, Tyler Deven, Todd Nelson
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Sep 07, 2025 -

Larry H. Miller Volkswagen Lakewood responded

Thanks for the feedback, mattjo68. I’m sorry your visit ended up taking longer than it should have. I know your time is valuable, and we didn’t hit the mark. We’ve seen a big rush of guests coming in to take advantage of the EV rebates, and it stretched our team more than we’d like. To get ahead of it, we’ve already brought on more staff so we can keep things moving quicker and make the experience smoother going forward. I’ll also be going back through what happened during your visit with the team. If we haven’t already connected, feel free to reach out to me directly—I’d like the chance to make this right.— Alex Young, General Manager (303) 205-6216

August 30, 2025

Katalina was professional and kept me informed during my visit. Everything was exceptional. Ask for Katalina, you won’t be disappointed. More

by Fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katalina Fitzsimmons
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August 30, 2025

It was a great experience. I didn’t like the time it took but people were very friendly and helpful More

by mrs_cranmore2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, Dillon Penner
Report | Print
August 29, 2025

Was my 30,000 mile service made an appointment and was in and out quickly. Was checked in friendly and promptly, as well as the tech personally coming to ask about a concern had and it was also dealt with Į More

by marphocor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and Tech.
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August 29, 2025

The crew really helped me with what was essential for my car and kept it straight forward. More

by Jensed925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones, Max Garcia, Kenny Walker, Andrew Vigil
Report | Print
August 29, 2025

This dealership has performed very poorly both in sales but especially in the service department. When I finally went to a new dealership with existing VW, the techs were able to solve problems that stymi More

by Swn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Jones
Report | Print
Sep 07, 2025 -

Larry H. Miller Volkswagen Lakewood responded

I appreciate you taking the time to share your experience, Swn, and I’m genuinely sorry that our service fell short in both sales and technical areas. It's concerning to hear that important safety concerns were not adequately addressed—that’s never the kind of impression we want to leave. I’ll be looking further into this internally with our team to ensure these kinds of oversights don’t repeat. If we haven’t had a chance to discuss this directly yet, I welcome the opportunity to speak further and work through your concerns together. - Alex Young, General Manager, (303) 237-1311

August 29, 2025

The service department today was friendly, efficient, and completed the work as described. They informed me of recommended repairs and stayed in close communication on the status of my car. Thank you for a p More

by Michael.helmstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katarina Jones
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August 28, 2025

David Lax was great - patient and truthful. Finance was easy and we liked the personal attention given, even up to the General Manager! More

by LORI and MICHEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, David Lax
Report | Print
August 27, 2025

Todd Nelson helped me to lease a new ID. 4 after I lost trust in a different Volkswagen dealership in Denver. I called them and the next day they had me in an ID. 4. I'm super grateful for t More

by ivanngarciadickerson
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
Report | Print
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