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Larson Cadillac

Fife, WA

3.2
132 Reviews

6411 20th St E

Fife, WA

98424

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132 Reviews of Larson Cadillac

July 28, 2023

Inconsistent in their service. Also, if your going to keep someone's car for more then 2 days, you should offer a loaner. More

by SEND2JEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 28, 2023 -

Larson Cadillac responded

Thank you for voicing your thoughts. We're sorry you weren't happy with loaner availability. We're also not happy that just having a sufficient loaner fleet. At some point, global availability of automobiles will return to normal. We can't wait to see that happen too!

July 27, 2023

I found Tony to be very responsive and helpful. The SRX was only in for diagnostic. More

by RUNDERWOOD2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
July 25, 2023

Confusion on obtaining the correct part needed. Had to reschedule appointment due to incorrect part being received. More

by HIRAM_MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrine, Doug Watanabe
July 24, 2023

Seamless, informative, pleasant and efficient. Drop off was adjust from the previous day because of a traffic accident. Rescheduled for the next day and Drop off was seamless. I received a call th More

by hunt4sho2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. I apologize for forgetting name.
July 23, 2023

I do not write reviews and I do not like to be forced to write MORE!!!! More

by JHMCCULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can remember enough is enough!!
July 22, 2023

I recommend this dealership to everyone bcos I am very satisfied doing business with them. I believe you would too. Just reach out to them! More

by EB Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Manager, Vasily, Jessica
July 22, 2023

Fantastic customer service! Knowledgeable technician service! From Sales Staff to Service Staff to Shop Technicians, Larson Cadillac is the #1 Dealership in Fife, WA. More

by FWERIK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service counter folks are super friendly
July 22, 2023

Friendly and cordial yet very professional. Not a high pressure sales team. Overall a very pleasant experience. More

by SANDY70X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vasiliy Kravchuk and Nathan O'Day Buyer's Assistaants
July 21, 2023

New Service advisor was amazing with the customer service and updating me on the progress of the service. More

by MRICH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Rhodes
July 19, 2023

Larson Cadillac Service Center was absolutely disorganized. I dropped my truck off to be repaired and no one called me with an estimate or completion date for over 14 days. In fact, no one ever c More

by CHAD.ALVARADO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Watanabe, Erik Martinson
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