Larson Chrysler Dodge Jeep

Customer service We have purchased four vehicles through your dealership in the last two years. Our experience during the purchase has always been relaxing and profes We have purchased four vehicles through your dealership in the last two years. Our experience during the purchase has always been relaxing and professional. Working with Lance and Tony I knew we would be taken care of. They both went out of there way to make us feel relaxed and satisfied with our deals. Lance never once made us feel pressured into buying unless we were 100% in love with our vehicles. Lance went way out of his way to make it happen. My only complaint is with your service department. I brought my Dodge Ram in for a check engine light and it took two weeks for them to figure out what was wrong. My vehicle was parked in the back and not a priority until I came in a learned the mechanics were told to work on other vehicles. I have since learned there have been recalls on the check engine light etc and I was never informed by mail, phone, or in person. I am thinking of doing my service else where. This is not the first time this occurred, I know employees we're let go for the same issues and I'm starting to see it again. More

Brand New Car Bad Credit I came in looking for a car that rides. My credit is not the best and I didn't have a vehicle anymore due to mine breaking down. Had an amazing experi I came in looking for a car that rides. My credit is not the best and I didn't have a vehicle anymore due to mine breaking down. Had an amazing experience dealing with my dealers, Carl and Josh. They worked on it for a few days and finally got me approved for a 2014 Jeep Patriot! It was probably the best sales experience I've ever had. I've got a vehicle that is MORE than reliable and everyone I dealt with was extremely friendly and I would 100% RECOMMEND this dealership to get your next car/truck/suv--all the above! More

Came here for an oil change.... I forgot my coupon and was told by the girl that I needed to go home and get it and bring it back... She wouldn't honor it.... I also took my truck in for the recall notice was told by the girl that I needed to go home and get it and bring it back... She wouldn't honor it.... I also took my truck in for the recall notice... When my truck was done, no one told me if my truck needed the recall fixed or if it was ok. They just told me to pay at the cashier... They were suppose to wash my truck and did not.....They didn't tell me how much it was going to be and didn't tell me where my truck was. I had to wonder the lot looking for it. The truck was parked all the way in the back next to the employee cars.... I wil never go back to larson dodge..... More

Loved our experiencee purchasing a certified used Jeep Liberty. No pressure or phony sales people. That was a huge plus for us! Though we still haven't heard anything regarding the second set of keys th Liberty. No pressure or phony sales people. That was a huge plus for us! Though we still haven't heard anything regarding the second set of keys that were missing. More

Worked with Carl who was very professional and helpful. His knowledge of product was even more than I could have imaged from any sales person. Thanks for being so kind and helpful, LOVE MY NEW 2014 CHALL His knowledge of product was even more than I could have imaged from any sales person. Thanks for being so kind and helpful, LOVE MY NEW 2014 CHALLENGER..... More

Joy and Tyler were a pleasure to do business with. Buying a new vehicle is always very stressful. Dealing with salespeople that are not pushy makes the experience more enjoyable. We will defiantly come back a new vehicle is always very stressful. Dealing with salespeople that are not pushy makes the experience more enjoyable. We will defiantly come back to Larson and deal with Joy and Tyler again. More

I was looking for a newer car for my wife, and I drove by Larson Motors and seen the car she wanted. I was greeted by Carl Hillis. He showed me the car I was interested in. I was very impressed on how much h Larson Motors and seen the car she wanted. I was greeted by Carl Hillis. He showed me the car I was interested in. I was very impressed on how much he knew about the car, and all its features. He treated my wife and myself with great respect. I would highly recommend Larson Motors, and ask for Carl Hillis...Great experience and will be going back when It is my turn for a new car More

I have purchased a number of vehicles from Larson Dodge over the last 12 years, each experience has gotten better and better. The most recent (today 12/26/13) was no exception; our sales person Kim was out over the last 12 years, each experience has gotten better and better. The most recent (today 12/26/13) was no exception; our sales person Kim was outstanding in her demeanor, knowledge and general attitude. She was very straightforward and truthful. At no time did we feel we were being told what we wanted to hear or otherwise being dealt with in any way other than professional. It was truly a pleasurable experience and one that we will look fondly upon. In addition to Kim, we also dealt with Paul (New Car Sales Manager) and Stephanie (financing), both of whom were equally professional, personable and friendly. I would highly recommend anyone to purchase a vehicle from Larson Dodge/ More

Internet Salesman John Abbot was very responsive to my questions. I live in Vancouver, Wa. which meant a 140 mile drive trusting the car and the deal would be as we agreed to over the phone. When I arriv questions. I live in Vancouver, Wa. which meant a 140 mile drive trusting the car and the deal would be as we agreed to over the phone. When I arrived late in the afternoon (Sunday around 5:30 pm), the car was ready to go as promissed and although I arrived shortly before the dealership was closing for the evening, John and the team did not make me feel rushed to get everything taken care of, questions answered and back on the road for home. I have purchased a number of new cars from dealerships over the years and I would say this has been my best experience...from the dealership to the salesman. More

Both jeff and blaire were amazing! Loved the customer service that was provided! I would recommend you to anyone based on that alone!!! Lovin my patriot!!!! service that was provided! I would recommend you to anyone based on that alone!!! Lovin my patriot!!!! More