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Larson Ford - Service Center

Lakewood, NJ

5.0
161 Reviews

161 Reviews of Larson Ford - Service Center

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February 07, 2023

Very good work! Definitely will bring my car again. They had good customer service too. More

by julioargueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2023 -

Larson Ford responded

We're delighted that you had such a successful experience working alongside the Larson Ford team! Thanks for the kudos and we look forward to your next visit.

January 27, 2023

Very friendly and professional dealership. I love going there either to buy a car or have one serviced or repaired. More

by doncollins73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Larson Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Larson Ford. Safe travels!

January 18, 2023

Fast service great advisor Chris got me in on a Saturday in and out thank you More

by mooseautodetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Larson Ford responded

It's great to hear that Chris took such great care of you! Thank you for choosing Larson Ford and for sharing your experience. Safe travels ahead!

January 07, 2023

Service, and one recall completed! Service agent Chris, explained politely that I have to reappointment for second recall. More

by Rosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Regas
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Jan 09, 2023 -

Larson Ford responded

Chris is always happy to help you out! Thanks for choosing Larson Ford and we will see you next time!

December 19, 2022

I always found Larson Ford service department professional and trustworthy. Dave has been our service advisor and we have purchased multiple new Escapes from the dealership. From the moment I cal More

by Carol Dangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Larson Ford responded

Carol, thank you for reviewing Dave and the rest of our amazing service team here at Larson Ford! We can't wait to assist you again in the future!

November 25, 2022

Excellent service provided by Larson/Chris all in a timely manner with all taken care of by the techni More

by rahalpern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Probanski
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Nov 28, 2022 -

Larson Ford responded

Thank you for the review! We appreciate the kind feedback about Larson and Chris and hope to see you back again at Larson Ford. Safe travels!

November 04, 2022

Work was explained before hand and done timely. John was very friendly and professional explaining everything. No surprises and I was very satisfied and would recommend John & Larson Ford. More

by FLUFFY_O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2022 -

Larson Ford responded

John and the team are thrilled to see your glowing review! Thanks for choosing Larson Ford and we will see you next time!

November 02, 2022

Always bring my car to Larson Ford for service and have never been disappointed. Chris Mercer took me right in and was outstanding to deal with. Thanks, Chris More

by MIC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Larson Ford responded

We're delighted Chris could welcome you back with the excellent service you've come to expect at Larson Ford! Thanks for being a loyal customer. We look forward to working with you again!

October 04, 2022

Always a l pleasure to deal with Chris Mercer in the Service Department. Very satisfied! More

by Thunderkat377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Larson Ford responded

Reviews like this one make our day! Thanks from Chirs and the Larson Ford team!

September 30, 2022

Most of the time fast service , very friendly, when make an appointment, pull you in right away More

by Tonypontiac2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Larson Ford responded

Thank you for the great review, Tony! We are thrilled to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

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