Lassen Chevrolet-Toyota

our new prius The total experience was excellent with a minor glitch regarding the computers at the dealership having some problems that day. We were allowed more f The total experience was excellent with a minor glitch regarding the computers at the dealership having some problems that day. We were allowed more for our trade in that we asked for and mad to feel very comfortable during the time we were there. More

Lasson Auto We were very pleased with the quality of service that we received. We appreciated that the staff did not try to make us feel obligated to buy anythin We were very pleased with the quality of service that we received. We appreciated that the staff did not try to make us feel obligated to buy anything that we did not want. We liked that Victor showed us a variety of cars and listened to what we wanted in a car and tried to show us cars that fit our desires. More

Worth Repeating This was the best experience in a car deal we've ever experienced. They won us over! This will be our first Chevrolet purchase, but WOW. Friendly, hel This was the best experience in a car deal we've ever experienced. They won us over! This will be our first Chevrolet purchase, but WOW. Friendly, helpful, thorough. It took me 3 times to go back to the lot and decide Yes THIS IS THE CAR FOR ME. Price, rebate, interest, availability were all factored in. DEFINITELY WORTH A REPEAT VISIT. In about 5 years....... However in the mean time though, for maintenance and check ups, that's where we'll be. We felt they will always be available for tech support too. The modern additions some of these vehicles have sometimes need more than reading material...."I" need a visual and verbal support system..... That's over the top service plus!!! Val Wilson More

Victor Edwards Internet sales Victor Edwards was the easiest salesman and Lassen Chevrolet were superb to deal with. I would highly recommend Lassen and Victor to any friends who w Victor Edwards was the easiest salesman and Lassen Chevrolet were superb to deal with. I would highly recommend Lassen and Victor to any friends who were looking for a new Chevrolt More

Not the typical auto buying experience Victor listened and understood what we were looking for. Without ever being pushy, he showed us several possibilities and allowed us to drive differen Victor listened and understood what we were looking for. Without ever being pushy, he showed us several possibilities and allowed us to drive different vehicles. He took time to know us and never rushed us. We felt like we were dealing with a trusted friend as he tweaked the MSRP to provide us a good price for the value. He tutored us in the intricacies of the Camry XLE that we selected and answered our many questions until we felt comfortable with the car. Since then he has kept in contact with us about the car and our experiences with it. We feel Victor not only wanted to make a sale, but he has also invested in developing happy customers. We are very pleased with this car buying experience. We'll recommend Lassen Auto Group to others with sincere appreciation for Victor Edwards. More

Lassen Toyota This was the most excellent dealership I have ever been to. I was treated so well! The employees went above and beyond my expectations! They truly mad This was the most excellent dealership I have ever been to. I was treated so well! The employees went above and beyond my expectations! They truly made me feel so important and took the time to get to know me and my needs. I will never buy a car anywhere nor will I let my friends and family. This experience was truly exceptional. The employees stayed late on a friday night to get our paperwork through and never once seemed like they had any other priority. I am truly impressed by the down to earth, honest and respectful staff of lassen. Most importantly the ones I specifically worked with. Ken and Jim. I am very grateful for the outstanding service they have provided! Thank you! More

Exceeded ecpectations From first contact to the close of deal everyone was topnotch, honest, prompt and truly made it a great experience. I am more than satisfied From first contact to the close of deal everyone was topnotch, honest, prompt and truly made it a great experience. I am more than satisfied More

New Prius We were looking for a new Prius and got excellent service from Victor and Jim. We looked at several dealers in the area and were very close to making We were looking for a new Prius and got excellent service from Victor and Jim. We looked at several dealers in the area and were very close to making a deal with a dealership in Portland. We received a call from Victor and offered us a better car at a lower price and we were able to purchase local. More

New Purchase of Toyota Prius We went to Lassen Toyota in Albany, OR (about 50 miles from our location) to look at new Toyota Prius V's and found the perfect vehicle on their new c We went to Lassen Toyota in Albany, OR (about 50 miles from our location) to look at new Toyota Prius V's and found the perfect vehicle on their new car lot that met all of our expectations. We worked with Jim Haytas and much to our satisfaction we came to a deal that seemed to work well for both parties. Working with Jim was a very painless, stress free experience. We received what we expected for our trade-in and was given the best competitive price on the new vehicle we found after looking at several dealers and on the internet. The instructional walk-through on the new car was very informative and we feel Jim went above and beyond what was required in helping to set up our phone to communicate with the onboard systems. We would definitely go to Lassen Toyota for our next car (in about 10 years) and have already recommended them to friends. Doug and Sandy Taylor More

Truly Customer nservice I was looking for a vechicle because I have only one leg Victor was kind enough to bring the car to my house so I could look at it. It is hard for m I was looking for a vechicle because I have only one leg Victor was kind enough to bring the car to my house so I could look at it. It is hard for me to get some where without some one and he made two trips . There was no high pressure in the sale I explained what I was looking for What I wanted to pay and he took it from there. More