Lawton Chrysler Jeep Dodge RAM

Customer Service was spot on once I check-in for my schedule appointment . After My on change a representative went over all my up coming services due for my Truck which was very helpful for future ser schedule appointment . After My on change a representative went over all my up coming services due for my Truck which was very helpful for future services. More

100 dollars for a oil change on my Chrysler Pacifica is not what it should cost!!! not what it should cost!!! More

In the past 4 years I have purchased 4 new vehicles from this dealership. My last purchase I was very displeased with and have considered going elsewhere for future vehicles. The last few times I have been this dealership. My last purchase I was very displeased with and have considered going elsewhere for future vehicles. The last few times I have been to the service dept they all seemed confused and parts that were ordered were either lost, not ordered or on back order. Then when I call to check on the status I'm always told that they have no record of any part being ordered and trying to explain it to them each time is rather aggravating. My last oil change went fairly well, and they ordered the part that I needed back in February again and I was told hopefully it will be here mid July. I have always been a fan of Rams but again this last purchase experience and the lack of knowledge and communication they seem to be having has made me wonder if I really want to go through all that hassle. More

The employees are caring, kind, and courteous, They are prompt and professional and appear to have the customer in mind. prompt and professional and appear to have the customer in mind. More

I brought in a 2006 Chrysler 300C for evaluation on front bumper fire damage. Three or four days later nobody had looked or called. My son-in-law picked it up on his trailer and hauled it to his dealer in Pa bumper fire damage. Three or four days later nobody had looked or called. My son-in-law picked it up on his trailer and hauled it to his dealer in Paris, Texas. Got results the next day. More

Great dealership does excellent work on my vehicles and very friendly and knowledgeable about what they do very friendly and knowledgeable about what they do More

This dealership was very courteous and willing to help us with everything we needed. And services the vehicle in a timely manner with everything we needed. And services the vehicle in a timely manner More

I have never been taken advantage of me as a customer by any service center that I have ever visited as I did by your service center. I authorized correction of three selected items on the list sent to me, any service center that I have ever visited as I did by your service center. I authorized correction of three selected items on the list sent to me, the initial total, when I asked for the total of the service provided, was $169.00. When I arrived at the dealership to pick-up my vehicle they indicated that the charges for services was $255.00 because they found that one of the windows mechanism was defective and that it aquired additional charges, but the clerk could not explain what the additional charges were for. she just said that they have to take time to roll the window up, which was a lie, the window was never rolled-up, and it was evident that the mechanic never made an attempt to take the door panel out to inspect the window mechanism. At that momemt I remember an article I read about how some mechanics take advantage of aged people because they think that old people don't know much about anything. I will never ever do any bussiness with your company and will not reccomment your place to my friends and family. I will report this action to our military post so they can inform other retirees and active duty members of your bussiness rules. Yours trully, a very disapointed and disgusted customer More

Didn't pay off trade in in a timely manner, resulting in a negative remark on My credit report, which I couldn't get removed. Very dissatisfied with this situation. Last time I will deal with this Company a negative remark on My credit report, which I couldn't get removed. Very dissatisfied with this situation. Last time I will deal with this Company. More

Great service, staff is very knowledgeable and friendly, explained everything that needs to be serviced and competitive pricing explained everything that needs to be serviced and competitive pricing More