Lawton Chrysler Jeep Dodge RAM - Service Center

Barbara always goes above and beyond when I need services on my jeep. She's a jewel on my jeep. She's a jewel More

Cecily was great assistant she was thoughtful very kind went out Off her way too provide excellent customer service. went out Off her way too provide excellent customer service. More

I still smell, that stench smell of smelling before, but it’s not as bad. I’ll give it a couple weeks and see if it goes away. it’s not as bad. I’ll give it a couple weeks and see if it goes away. More

Took the time to figure out issue and listened to me when I was describing what was going on with it. I was describing what was going on with it. More

Had to order aftermarket parts and pay for two tires for an issue that should have been covered under warranty an issue that should have been covered under warranty More

Picked up my jeep after new radiator & heat sensors put in, it overheated on my way home. Was told to bring back in the next day so he could flush system again. Left with it when he finished. Went to Sam's in, it overheated on my way home. Was told to bring back in the next day so he could flush system again. Left with it when he finished. Went to Sam's club, left drove approximately 2.5 miles and lights and bells go off and temp on dash says 265. Pulled in parking lot, called, Barb sent loaner car and was told to leave my jeep till so it could cool and they come get it later. Then told needed thermostat, 2 days later picked it up. When I got home the reservoir was empty, called & was told once it cooled it would be at normal. By morning it was still empty so husband added coolant. So far it's good. I was so worried about head gasket or cracking the block with all the overheating. Barb assured me they block test it to be sure it's ok More

I love the service department but I hate surveys. I could have said that everything sucks just to try to get something for free. I could have said that everything sucks just to try to get something for free. More

Very pleasant and excellent service Professional kind and overall great customer service. Speedy turn around and great explanations on services needed and received overall great customer service. Speedy turn around and great explanations on services needed and received More

They took the car back at our appointment time. Took about as long as they said it would take. Took about as long as they said it would take. More

Barbara was very friendly and helpful in addition to being able to get the truck in and out very quickly . Highly recommended being able to get the truck in and out very quickly . Highly recommended More