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Lawton Kia

Lawton, OK

4.6
2,343 Reviews
Lawton Kia is a premium Kia dealership in Lawton in the southern part of Oklahoma. We conveniently serve Lawton, Chickasha, Paul's Valley, and Ardmore, Oklahoma and Wichita Falls, Texas. At Lawton Kia, you will find the very best Kia vehicles including the Rio, Soul, Forte, Sorento, and Sedona, to name a few. We also have a wide variety of used vehicles in excellent condition. There is a vehicle at Lawton Kia to fit every lifestyle and budget. We also have a state of the art service department that can take care of all the needs your current vehicle may have. From standard oil changes to complex engine issues, Lawton Kia and it's highly trained mechanic staff have got you covered.
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4455 Northwest Cache Road

Lawton, OK

73505

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Showing 2,343 reviews

June 16, 2021

We should not feel as if we aren’t a paying customer just because we are buying a used car! $5,000 cash down and you can’t fill our tank? More

by magpiebennally
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Dacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Lawton Kia responded

Hello. We pride ourselves on providing the best experience to each of our customers. We are terribly sorry you did not have a good experience. If there is anything we can do to make it right, please give us a call at (580) 215-5341.

Jun 21, 2021 -

magpiebennally responded

I am not sure what can be done at this point. I just feel as if you are going to run a car dealership ALL of the customer service should be the same whether you’re buying a new or used car. If used car buyers are still spending their money at your dealership, customer service should be the same or open two separate dealerships for new and used sales. Everyone knows dealerships have to “jack up” the prices to make money off a used car so you aren’t really losing money. This whole situation almost makes me regret putting $5,000 cash down to buy a car there.

June 15, 2021

the reason I stay with this dealership is the service department. they always take care of my needs as soon as possible and done correctly. More

by bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
June 13, 2021

Very friendly and went out of there way to help. I love the Kia car that I own. It has really been a good car. More

by doug91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Jun 15, 2021 -

Lawton Kia responded

Doug, thank you for your time and the review! The Lawton Kia team is very happy that you are satisfied with your new car.

June 13, 2021

Customer service was great...atmosphere great. Dealership takes pride in service provided and all employees give a great since of urgency and intellect. Great place... More

by landass131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jun 15, 2021 -

Lawton Kia responded

Hi there! We are glad to have offered you a four-star experience! We strive to exceed customer expectations so please call us here, (580) 215-5389, if we could do anything differently to offer you a five-star experience.

June 13, 2021

It took way to long. It was scheduled for thirty minutes and took over two hours. I would rather reschedule than set in the waiting area that long. More

by rcocheran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell
Jun 15, 2021 -

Lawton Kia responded

We appreciate you taking the time to give us your feedback. We understand that our customers come from short and long distances to visit us and therefore timeliness is very important to our team. With that in mind, we would like to hear more about your experience and have the opportunity to redeem ourselves and earn your future business. You are more than welcome to contact us at (580) 215-5389.

June 12, 2021

Very friendly, was able to walk out with an awesome vehicle. Would definitely recommend Lawton Kia! They definitely go out of their way to help customers! More

by SDiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Lawton Kia responded

Hi there! We strive to impress our customers and we are excited to have offered you a 5-star experience. Lawton Kia hopes to see you again!

June 12, 2021

i have never been disappointed in my service or treatment at Lawton Kia. They have the best team of people in town.. in my experience they are the best ever. always keep me smiling. More

by EJA_US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
June 10, 2021

I came into lawton kia with balance issues. They got me right in and fixed the issue with no problems. I would definitely recommend them, they did a wonderful job. More

by morgan.mcbride.92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
June 10, 2021

Amanda in service always goes above and beyond to make sure our vehicles are taken care of quickly and correctly each time one of our KIA vehicles is brought in for service!! More

by harley_F_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky, Frank Seitz, Crystal Scott
June 09, 2021

Felt like I was a part of the family from the moment I walked in the door up until the time I left. Didn’t feel rushed at all. Allan was awesome and did what he could to make sure I left with the right ve More

by lisaa.leed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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