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Lawton Kia - Service Center

Lawton, OK

4.6
1,790 Reviews

1,790 Reviews of Lawton Kia - Service Center

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February 11, 2022

Took longer than anticipated and technician went to lunch in tye middle of the service. More

by Rhinesryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Flannigan
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Feb 15, 2022 -

Lawton Kia responded

Thank you for sharing your feedback, Ryan. We hate to hear that your service took longer than anticipated. We will use your experience to coach our team to the benefits of others. Thank you.

February 07, 2022

In the service department never answer the phone you leave a message never return the call More

by YUM151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Feb 08, 2022 -

Lawton Kia responded

Hi there. Thanks for sharing your feedback. We will use it to coach our employees to the benefit of others. Have a great day.

February 01, 2022

Friendly and prompt. Explain thoroughly what service are needed. Respectful to clients. Cost for service was reasonable. More

by GGGILLIS
Recommend Dealer
Yes
Employees Worked With
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Flannigan
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Feb 03, 2022 -

Lawton Kia responded

Hi GGGILLIS! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

January 26, 2022

I need to read what comes with an oil changr, because I didn't have any windshield washer fluid and they left it empty. I thought that was part of a oil change Other than that everything else was ok. More

by vhemingway5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 26, 2022 -

Lawton Kia responded

Hi Vhemingway5! Thank you for the positive rating and feedback. Please give us a call so we can follow up on your wiper fluid. Our direct number is 580-215-6331. Thank you!

January 20, 2022

They help me keep my service on my car up to date. Staff is very helpful and always courteous and go above and beyond!!! More

by delaney.lydia54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 21, 2022 -

Lawton Kia responded

Thanks for sharing your experience, Delaney.lydia54. We're happy our service team made your experience five-stars. Let us know if you have any questions!

January 16, 2022

Fast, friendly, helpful. Always easy to get an appointment. Car wash and vacuum is pleasant surprise. More

by beenrescued13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 18, 2022 -

Lawton Kia responded

Great review! Thanks for sharing your experience! We appreciate your business and look forward to your next visit.

January 12, 2022

It was amazing! I dropped my car off with the check engine light and they were able to fix my entire car and get all the proper work and recalls done. I am now driving my car everyday to college and my More

by Macoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 13, 2022 -

Lawton Kia responded

Thanks for the wonderful review, Macoy! We appreciate you trusting us with your vehicle service needs. Please let us know if you have any questions:)

December 30, 2021

The Kia Service Team always does a great job on all our service needs, they make sure and answer all of my questions and keep me in the loop with any concerns I may have. More

by greggarza05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 07, 2022 -

Lawton Kia responded

Greggarza05, thank you so much for taking the time to provide Lawton Kia with feedback! We are so pleased to read about your positive experience and we hope to see you again!

December 28, 2021

Dealership sells one thing and delivers another. Not very impressed. I wouldn’t buy here again. More

by james.feazel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
Report | Print
Jan 27, 2022 -

Lawton Kia responded

Hello, James. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy, so we would like to make this right. Our number is (580) 713-4001.

December 21, 2021

Staff was pleasant and knowledgeable, job was completed on time and vehicle was cleaned inside and outside. More

by richardrispoli67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz, Crystal Scott
Report | Print
Dec 23, 2021 -

Lawton Kia responded

Great review, Richardrispoli67! Let us know if we can be of further assistance. Thank you!

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