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Lawton Kia - Service Center

Lawton, OK

4.6
1,769 Reviews

1,769 Reviews of Lawton Kia - Service Center

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January 01, 2025

This was my first time going there. They were exceptional. I will definitely go there again. More

by adriane007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lawton Kia responded

Thank you for your kind words, Adriane! We're so happy to hear you had an exceptional first experience with us. We look forward to welcoming you back next time! 😊🚗

January 01, 2025

Friendly, attentive service. Went beyond my expectations. Would recommend to everyone. Thank you thank you. More

by Mgriff42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lawton Kia responded

Thank you so much for your kind words! We're thrilled to hear we exceeded your expectations. Your recommendation means a lot to us—thank you! 😊🚗

January 01, 2025

We didn't expect to have to pay for the service when it was told at the time of purchase of the new car that oil changes would be free. This is a disappointment with Kia and the expectation we had with the More

by TOBYPARKER1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 07, 2025 -

Lawton Kia responded

Toby, I apologize for the inconvenience. We strive to ensure clear communication, and we regret that your expectations weren’t met. Please reach out to me directly at 580-771-3275 , so I can look into this matter further. Thank you, Amanda Luttrell -Service Manager

December 29, 2024

Took less than an hour to get car serviced. Deborah kicked it off and kept me updated as time went by. More

by eaglesdad17
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Dec 30, 2024 -

Lawton Kia responded

Thank you, Eaglesdad17! We’re glad to hear the service was quick and that Deborah kept you updated throughout. We appreciate your feedback and look forward to serving you again! 😊

December 28, 2024

They were very helpful, attentive and fixed the problems the other dealership in Wichita Falls, Texas caused. We will be using Lawton Kia from now on for all our dealership needs. More

by BakerMama84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lawton Kia responded

Thank you, BakerMama84! We're so glad we could help resolve the issues and provide the service you deserve. We’re honored to have earned your trust and look forward to assisting you with all your future needs! 😊🚗

December 27, 2024

Fast and friendly service. Always a pleasure when I come here to get my vehicle serviced. More

by medinaw4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lawton Kia responded

Thank you, Medina! We're so glad to hear you enjoy your visits with us. It's always a pleasure to assist you, and we look forward to seeing you next time! 😊🚗

December 27, 2024

Lawton Kia is the best! The people are very nice and knowledgeable. Lawton Kia is my go to place for all my vehicle needs! More

by gabrieldshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebbeca
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Dec 27, 2024 -

Lawton Kia responded

Thank you, gabrieldshelton! We're so glad to be your go-to place for all your vehicle needs. We appreciate your trust and kind words! 🚗😊

December 27, 2024

The service staff always goes above and beyond to take care of their customers. They are always friendly, efficient, and genuinely caring about the service they provide More

by TM_ROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lawton Kia responded

Thank you, TM! We’re thrilled to hear our service staff continues to exceed your expectations. Your kind words mean so much to us, and we’re grateful for your trust and support! 😊

December 26, 2024

At lawton Kia it was an easy and pleasant experience buying my first new car.. and the service department has always done a great job . I love going in to get the oil changed and leaving with a nice goo More

by Dupton9139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylan Baugh
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Dec 27, 2024 -

Lawton Kia responded

Thank you, Dupton9139! We're so glad to hear your first car buying experience was easy and pleasant. It’s great to know you’re always happy with our service department too! We look forward to seeing you again! 🚗✨

December 26, 2024

The staff at Lawton Kia is very respectful and helpful. They explain everything to you. More

by DICKEYSHALONDA1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Lawton Kia responded

Thank you, Dickeyshalonda1976! We're glad to hear our team at Lawton Kia provided respectful and helpful service. Clear communication is always our goal. We appreciate your kind words! 😊🚗

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