Lawton Kia - Service Center

When I went to pick up my car I was greeted and all the great things. I paid for my bill and went outside to get my car. It was parked on the side of the building where metal and trash covered the ground. great things. I paid for my bill and went outside to get my car. It was parked on the side of the building where metal and trash covered the ground. Immediately I checked my tires, they were fine. I opened the door and seen dirty foot prints all over the floor board. They told me they detailed it but by the looks they did not. They didn’t even use a paper floor protector. I leave cause why argue over some dirt I have a vacuum at home. I get home and my wife noticed a scuff on the hood of the car. I immediately call Kia of Lawton and ask to speak with a manager. Amanda gets on the phone and I explain to her what I found, she tells that the department that handles that is out for the weekend and to bring it in Monday. They will be able to look at it and tell how old the mark is and if they can fix it. Didn’t once try to apologize about my floors being filthy or the fact that I found a new scratch on my car. It felt very defensive and by the way she worded it I already felt like this is going to be determined not their fault by their own people. I will not be bringing my car back to Kia of Lawton. More

sells used cars that have engines going out on them. not trustworthy. I would discourage anyone buying a used car as they do not thoroughly go on through the cars before they put on the lot, then sell not trustworthy. I would discourage anyone buying a used car as they do not thoroughly go on through the cars before they put on the lot, then sell them as certified knowing they got engines going out. More

I have to type at least 15 words. Very reliable. Great service. Definitely recommend to anyone. Very reliable. Great service. Definitely recommend to anyone. More

She's a hard worker who cares about her clients and gets the job done! the job done! More

Yall are great and glad to do business here! Deborah is amazing! She is a very good people person. Deborah is amazing! She is a very good people person. More

Lawton Kia made me feel like family . I love the extended family I have there I love the extended family I have there More

Service was excellent and on time . Appreciated being worked in on. A Saturday morning as well . Appreciated being worked in on. A Saturday morning as well . More

Friendly and quick service We were running late and they still worked to get us taken care of they still worked to get us taken care of More

Great staff and they are all professional. I feel at home when I am there. I feel at home when I am there. More

It was quick fast and amazing service kept me informed about everything that was going on with the vehicle about everything that was going on with the vehicle More