Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lee Nissan
Fort Walton Beach, FL
2,980 Reviews
Lee Nissan in Fort Walton Beach is now offering a MILLION MILE WARRANTY on all new Nissans vehicles! Now there are over 1 Million Reasons to Choose Lee Nissan in Fort Walton Beach.
The Lee family has successfully owned and operated car dealerships in Northwest Florida for 74 years. Gary Lee Sr started Lee Pontiac Oldsmobile GMC Truck in 1949 in Fort Walton Beach, FL. Gary Lee Jr have expanded to Lee Nissan in Fort Walton Beach and Lee Buick GMC in Crestview by maintaining its original integrity and growing reputation. The Lee family business tradition has been inherited generation after generation making sure our customers are treated with respect and honesty. We believe in building long lasting relationships which is why we make sure our customer's needs are met beyond the purchase of the vehicle. Customer satisfaction is our top priority! Please read what our customers have to say about us.
We will work hard to make you happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,980 reviews
August 30, 2025
Usually a good experience but not this time. My appointment was at 1:30 they didn’t take my car into the bay until 3:00. Then waited another hour and 15 min. For them to do the work. Was there My appointment was at 1:30 they didn’t take my car into the bay until 3:00. Then waited another hour and 15 min. For them to do the work. Was there for 3 hours. Not a good day. And the price was ridiculous! More
by KIMPALMER850
Verified CustomerEmployees Worked With
I don’t remember the names
August 30, 2025
The folks at Lee Nissan stepped up when we needed them. Hunter was outstanding to work with and once I knew what the process was things went smoothly. Hunter was outstanding to work with and once I knew what the process was things went smoothly. More
by RANDYDHARRIS
Employees Worked With
Hunter
August 28, 2025
I took my car in for a routine oil change + added an alignment & I was in/out in less than two hours. This has been the case every time I have visited Lee Nissan--they are fast, efficient & pleasant to alignment & I was in/out in less than two hours. This has been the case every time I have visited Lee Nissan--they are fast, efficient & pleasant to interact with. More
by MYOUNGBLOOD1420
Employees Worked With
Hunter Bleha
August 27, 2025
Exceptional customer service! Thank you to Hunter for helping customers and enjoying your job. It really shows! Keep it up! Thank you Lee Nissan for being a great dealership! Thank you to Hunter for helping customers and enjoying your job. It really shows! Keep it up! Thank you Lee Nissan for being a great dealership! More
by BRITTPLUMM1993
Employees Worked With
Hunter
August 26, 2025
I absolutely LOVE the car and the two sales reps I dealt with (Damien and Marty) were fine. But I was very disappointed in the process. I had purchased two vehicles from Lee Nissan before and both times with (Damien and Marty) were fine. But I was very disappointed in the process. I had purchased two vehicles from Lee Nissan before and both times paid way below the sticker price, felt my trade-ins were valued fairly, and drove away feeling I got a good deal. But this time there was no flexibility in pricing, which was surprising considering the two vehicles I looked at had both been on the lot for at least a month. After I test-drove the first car, things started going sideways when we started talking about the trade-in value for my old car. Their own platform, which runs off Cars.com rather than Kelly Blue Book, indicated my trade would be worth $18,450 to $21,000 based on mileage and condition. The mileage may have been slightly more than average, but I brought the car to them in excellent condition, so I was expecting $20,000. The first trade offer I got was for $17,500. When I mentioned to the sales manager the discrepancy, he said that link was not an accurate source of information on trade value. If that was the case, why do they have the link to it on the website? He then said he could increase my trade to $19,000. Then I noticed I was still paying full price for the car with no flexibility. That was way out of my price range so I found another car that was much less. I think they took a few hundred dollars off the sticker price but then lowered my trade to $17,295. So my trade lost $1,700 in value in the 15 minutes it took to test-drive the second car? Another issue was that for every car listed as "certified," the website promised free maintenance for a year, which basically would have been two oil changes. When I asked about that, I was told the offer applied only to cars purchased through Nissan Financing (I couldn't find any reference to that on the website). I think the real problem was being a cash buyer. I know that dealers make almost as much money on financing as they do on retail sales, so I guess that explains the lack of flexibility because I told them under no circumstances would I be financing. Based on this experience, I would not buy from this dealer again and would not recommend it to anyone. More
by randybobbitt4205
Employees Worked With
Marty and Damian
