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Lee Nissan

Fort Walton Beach, FL

4.8
2,916 Reviews
Lee Nissan in Fort Walton Beach is now offering a MILLION MILE WARRANTY on all new Nissans vehicles! Now there are over 1 Million Reasons to Choose Lee Nissan in Fort Walton Beach. The Lee family has successfully owned and operated car dealerships in Northwest Florida for 74 years. Gary Lee Sr started Lee Pontiac Oldsmobile GMC Truck in 1949 in Fort Walton Beach, FL. Gary Lee Jr have expanded to Lee Nissan in Fort Walton Beach and Lee Buick GMC in Crestview by maintaining its original integrity and growing reputation. The Lee family business tradition has been inherited generation after generation making sure our customers are treated with respect and honesty. We believe in building long lasting relationships which is why we make sure our customer's needs are met beyond the purchase of the vehicle. Customer satisfaction is our top priority! Please read what our customers have to say about us. We will work hard to make you happy!
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235 Miracle Strip Pkwy SW

Fort Walton Beach, FL

32548

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Showing 2,916 reviews

August 26, 2017

Test drive appointment fiasco I scheduled a test drive 3 days ago for a particular vehicle and was given an email confirmation. They asked that I let them know if I couldn't make i More

by Matt from Panama City
Friendliness
Recommend Dealer
No
Employees Worked With
Tanner Lampert, Jazmyn Rivera
Aug 28, 2017 -

Lee Nissan responded

Matt, I want to sincerely apologize for our errors, mistakes and the lack of proper communication with you regarding the vehicle you were interested. While I can explain how it happened, there is no excuse for it. I assure you this has been addressed and controls are being put in to help us prevent this in the future. Your time is valuable and we can not give that back. While we can't put a price on your time we would like to do something for you to show our regret and sincerity. Our General Sales Manager, Courtney Brower, is going to reach out to you soon to discuss this. Respectfully, Scott Lee Executive Manager

Aug 28, 2017 -

Lee Nissan responded

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Sep 09, 2017 -

Matt from Panama City responded

Despite what they said, I have yet to hear from this Sales Manager. No worries. It is what I expected from my prior dealings.

Sep 14, 2017 -

Lee Nissan responded

Matt, Courtney Brower, General Sales Manager, did try to call you right after we got your first review and then again after you responded that you hadn't heard from us. We did not take it lightly what happened and admit mistakes were made. We did want to do something for your inconvenience. If you haven't contacted him back you can call him 850-243-3123 or email courtney@leenissanfwb.com. Sincerely, Scott Lee Executive Manager

Sep 14, 2017 -

Matt from Panama City responded

The first contact I received was this past Saturday. I was waiting for someone to reach out and didn't get a call until I posted my response. I was offered a gift card which I rejected. Like I told Mr Brower, it's done and over. Just go about your business.

August 26, 2017

We 💜our Altima Our experience was very satisfying. Our salesmen we friendly and attentive. They listened to our wants and needs to get exactly the car and close to t More

by Diana H
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rainer, Jimbo Pulliam, Mark Ellis
Aug 28, 2017 -

Lee Nissan responded

We're thrilled to see you had a great experience with us! Enjoy your new Altima!

August 22, 2017

New Car This is the third vehicle that we have purchased from Lee Nissan. If that doesn't say how great they are I don't know what would. We have always had More

by angimoore850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rainer, Jeremy Brumbalow, Stephen Tucker
Aug 22, 2017 -

Lee Nissan responded

Thank you for sharing your great experience with us. It is an honor to work with you again and we look forward to seeing you next time!

August 22, 2017

What a great experience! Robert Smith was incredibly helpful to find what best met my families needs. There was no rudeness nor pushy sales tactics, I would definitely recomme More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bishop, Robert Smith
Aug 22, 2017 -

Lee Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. We look forward to serving you again in the future.

August 22, 2017

great car buying experence ROBERT SMITH EARNED HIS MONEY WITH US.TOLD HIM WHAT WE WE NEEDED , PRICE RANGE AND HE MADE IT HAPPEN.GREAT PERSON WHO TOOK CARE OF US..MY ENTIRE EXPE More

by ledfordjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ED HAIRE., Tim "The Brit" Watson, Ed Haire, Robert Smith
Aug 24, 2017 -

Lee Nissan responded

Thank you for sharing this with us! We will pass along your appreciation to our team and we look forward to seeing you next time!

August 21, 2017

Steve Tucker. Very accommodating! Steve worked tirelessly to get me in my new car! He is an asset to your dealership. I was referred to him by one of his customers, who also spoke very More

by Wanda L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rainer, Stephen Tucker
Aug 22, 2017 -

Lee Nissan responded

Thank you for your kind comments! Enjoy your new car!

August 21, 2017

Fantastic service Excellent sales staff- Steve, Finance Manager- Steve and GM- Richard, who made the process painless and quick. Highly recommend them! Drove 1.5 hrs More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bishop, Stephen Tucker, Richard Martinez
Aug 22, 2017 -

Lee Nissan responded

Thank you for making the drive to see us! We're thrilled you had a great experience with us and we look forward to seeing you next time!

August 21, 2017

Always great sales and service Our family has owned Nissan products for the last 10 years. We have bought three of them from Lee Nissan. The sales experience is a very low pressure More

by Titan850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cruz, Steven Bishop, Giselle Lopez Martinez
Aug 22, 2017 -

Lee Nissan responded

Thank you for sharing your great experience with us! We look forward to seeing you next time.

August 20, 2017

Awesome support! Keith provided a great experience for my car buying effort! He is a very experienced but low pressure salesman which fit my personality very well. More

by Kenneth Burrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Brower, Joel Rainer, Keith Travis, Samone Downing
Aug 22, 2017 -

Lee Nissan responded

Thank you for sharing this with us! We will pass along your appreciation and look forward to seeing you again!

August 20, 2017

Great experience Mike and the finance team were great . They helped me to understand and answered all my questions . Most friendly and honest car experience I have eve More

by Kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "The Brit" Watson, Mike Morgan
Aug 22, 2017 -

Lee Nissan responded

Thank you for taking the time to provide this feedback. We're happy you had a great experience! Come back and see us again soon!

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