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Lee Nissan
Fort Walton Beach, FL
2,914 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,914 Reviews of Lee Nissan
July 27, 2015
great experience Time was very professional and kind in helping us find the right fit for me. I would definitely recommend this dealership and Tim to friends and fami Time was very professional and kind in helping us find the right fit for me. I would definitely recommend this dealership and Tim to friends and family. We are very happy with our purchase. More
by diknixons
Employees Worked With
Tim "The Brit" Watson
July 27, 2015
Awesome first car experience Mike Morgan was very respectful of my son's inexperience with buying a new car. By the end my son was a pro with Mike's help. Mike Morgan was very respectful of my son's inexperience with buying a new car. By the end my son was a pro with Mike's help. More
by lkysvn
Employees Worked With
Mike Morgan
July 27, 2015
What an incredible experience. I worked with Jenn Hart what an amazing salesperson she is and now friend! Thank you for my new car purchase. I love my car!!! I worked with Jenn Hart what an amazing salesperson she is and now friend! Thank you for my new car purchase. I love my car!!! More
by Nikki Martin
Employees Worked With
Jennifer Hart
July 27, 2015
2015 Nissan Altima purchase. Purchasing a vehicle is not a frequent occurrence for me; therefore, I question my qualifications to evaluate the dealership. Mr. Hutchinson guided m Purchasing a vehicle is not a frequent occurrence for me; therefore, I question my qualifications to evaluate the dealership. Mr. Hutchinson guided me through the process. He was thorough, polite, obviously knowledgeable, considerate and professional. He introduced me to the folks in the service department. The wait to finalize the paperwork was somewhat lengthy, and they were apologetic for the wait. This is my first Nissan, and I look forward to enjoying the ride. Thank you to everyone who assisted in the sale of my vehicle. More
by Appreciative
Employees Worked With
Joel Rainer, Les Hutchinson
July 25, 2015
Most painless car purchase ever This was my third car purchase from a LEE dealership and by far the best car purchasing experience I have had.... Sales rep Mark Anthony is truly pass This was my third car purchase from a LEE dealership and by far the best car purchasing experience I have had.... Sales rep Mark Anthony is truly passionate about his work and won't give you the stereotypical sales pitch ....He was honest and fair, I highly recommend him... More
by Brandon1234
Employees Worked With
Mark Anthony Gudinez
July 21, 2015
Felt no pressure After visiting many dealerships and looking online for weeks we arrived at Lee Nissan late on a Friday afternoon close to their closing time but Tim W After visiting many dealerships and looking online for weeks we arrived at Lee Nissan late on a Friday afternoon close to their closing time but Tim Watson treated us like we were his first clients of the day. We felt no pressure whatsoever and he absolutely knew his products well. We settled on a used Pathfinder and picked it up early on Saturday morning. Tim was very professional and I see why he has been successful selling cars for so many years. The detail department missed a few minor things and getting to the financing department took longer than it should have but these don't overshadow the pleasant buying experience we had with Tim and Lee Nissan. I think we have found our new car dealership. More
by Chuck123
Employees Worked With
Tim "The Brit" Watson
July 20, 2015
Buying a car with no fears. Friendly and relaxing, best car buying experience ever on the panhandle from a dealership ,Nissan, I can say i enjoyed doing business with Les Hutchin Friendly and relaxing, best car buying experience ever on the panhandle from a dealership ,Nissan, I can say i enjoyed doing business with Les Hutchinson and the rest More
by Sues guy
Employees Worked With
Doug Lowey, Joel Rainer, Les Hutchinson, Benny Sledge, Ariel Rountree
July 18, 2015
Excellent hassle free car buying experience! We walked in dreading shopping for a car, but from the minute the door was opened for us we were nothing but satisfied. From the receptionist at the f We walked in dreading shopping for a car, but from the minute the door was opened for us we were nothing but satisfied. From the receptionist at the front desk helping keep my 3 boys entertained and fed to being taken on a tour of the dealership and introduced to all the departments, we were treated excellently. The salesman asked what we were interested in and what our budget was and they stayed within our limits and ideas. We were never hassled or swayed into something different. It was a very pleasant experience and we left completely satisfied. We will definitely be back! More
by Lmcbay1
Employees Worked With
Junior Johnson, Joel Rainer, Mike Morgan
July 18, 2015
Owner beware! Owners having work done at this dealership beware! If you, the owner, have someone other than you, the owner, deliver your vehicle to this service dep Owners having work done at this dealership beware! If you, the owner, have someone other than you, the owner, deliver your vehicle to this service department, they, the driver, can authorize repairs done to your vehicle without the service department calling you, the owner, to ensure that you authorize work be done. A particular situation that happened the other day-a young, female, airmen had a friend deliver her vehicle for an oil change. The service department suggested, to the driver who brought the vehicle in for an oil change, that a 105K check-up ought to be done. Because the driver stated he was the "boyfriend" of the owner the service department took him at his word without verifying with the owner that he is who he said he was. Never did the service department verify with the owner that she was allowing the driver to authorize work done on her behalf. Once the owner found out that work, that she never requested or authorized, she made an attempt to stop the work, but the service department put her on hold for a lengthy period of time, at which time she was no longer available to speak to anyone. Instead of the service department putting the vehicle on hold until they had the opportunity to speak with the actual owner, they continued with the work until the owner, without her knowledge, a $600+ bill when all she was wanting was a simple oil change. Even though the owner never authorized repairs, other than the oil change, be done, she was responsible for a bill if she wanted her vehicle back. This is extortion. My message is-know the law; know the statutes repair shops have to follow. The Florida Department of Agriculture & Consumer Services states that the OWNER has to authorize repairs either verbally or written. The owner never spoke with the service department while they performed repairs and never authorized repairs be done, but went off the word of the non-owner. The Florida Deceptive & Unfair Trade Practices Act-in this case, the service took advantage of a situation in which they, the service department, knew they would have difficulty in reaching the owner so they went through the driver receiving authorization through him. The service department never verified with the owner who the driver actually was. Also, the owner, due to the service department not able to contact her, tried to stop the work by calling the dealership, but was placed on hold for a lengthy amount of time, had to hang up due to participating in mandatory military instruction. They never talked with the owner to give her the opportunity to stop the work before it was done, but went ahead and completed the work and then expected her to pay for the repairs even though she had no idea what alleged repairs were done. Then I, the parent of said owner, called to rectify the situation, bringing to light the rights of the owner that were violated - the right to say "yes" or "no." By my third call, wanting to get to the bottom of the situation, "Jerome" the service manager, when told which Florida departments complaint claims will be filed became irate, became belligerent, attacked my integrity and self-worth as a person all because I was standing up for the rights of the owner; a dealership that took advantage of a customer. More
by Advocate for human justice
Employees Worked With
John McQuaig, Jerome Whitman
July 17, 2015
Amazing service! We absolutely LOVED our experience with Lee Nissan and working with Mike Morgan. We told him what we wanted and what we could afford and he worked it We absolutely LOVED our experience with Lee Nissan and working with Mike Morgan. We told him what we wanted and what we could afford and he worked it all within our budget. Mike was so friendly and easy to work with as well as knowledgeable about the SUV we bought and was sure to answer any and all questions we had. I know if we ever had any questions Mike wouldn't hesitate to help in any way possible. I have already recommended him and will continue to do so! More
by Whitneytomlin
Employees Worked With
Mike Morgan
