Lee's Summit Honda

I've never seen a dealership less interested in selling a car! I'd give it zero stars if I could. My wife and I visited the dealership early on a Saturday morning (shortly after the dealership opened so as t car! I'd give it zero stars if I could. My wife and I visited the dealership early on a Saturday morning (shortly after the dealership opened so as to avoid any crowds) to look at a Honda Civic. Website indicated that they had 4 in stock that we were generally interested in, but we knew we would likely have to order to get the car we wanted (we wanted a manual transmission). We flagged down a salesman (who never gave us his name) who reluctantly talked to us . He initially said they had nothing we could look at, but eventually located two Civics that were sold but that had not yet been delivered that we could look at the exterior of. When we mentioned the possibility of ordering a car, salesman's only response was "we don't sell at list, we'll charge a $2,500 premium over sticker". He never went on to ask what we were interested in or to discuss the possibility of placing an order. We never mentioned price at all just that we are interested in a Civic with a manual transmission and the possibility of ordering a car. The salesman then wonder off 10 yards or so (smoking his cigeratte the whole time) while my wife and I looked at the two Civic's we were allowed to look at. No attempt to show us anything else that was in stock, to give us any information about the Civic (beyond the "we only sale at a premium" line) or to see if there was a different model that we might be interested in - really no attempt to help us or to make a sale at all. After the way we were treated I've got say we're no longer interested in a Honda and even if we were, we'd certainly never buy it from Lee's Summit Honda. More

I paid Lee's Summit Honda 2,800 dollars to maintence my I paid Lee's Summit Honda 2,800 dollars to maintence my 2011 Honda Accord EX -L. The mechanic work they did is very good the car runs great, but they I paid Lee's Summit Honda 2,800 dollars to maintence my 2011 Honda Accord EX -L. The mechanic work they did is very good the car runs great, but they damaged my car and never told me. I discovered this two day's later. They ran over parking blocks with my front end. Gouged my spoiler / front bumper and ruined the paint. The shop foreman would not even contact me, or call me back. He communicated through a service writer named Arron Rose. They offered to pay half the damages. I said you did 100 percent of the damage you should pay all of it. They did not. Lee's Summit Honda has a bunch of liars working there. Paul Burnett More

Service department was very slow going on two hours for just an initial change at least they didn’t charge just an initial change at least they didn’t charge More

Best dealership in town. Fair pricing, open to negotiations and will work with you on whatever your needs are. Excellent experience from start to finish. negotiations and will work with you on whatever your needs are. Excellent experience from start to finish. More

From sales to financing, the entire process was a hassle with terrible communication. Long story short I was sent home with a different car (same model different features). It took forever to get the car sw with terrible communication. Long story short I was sent home with a different car (same model different features). It took forever to get the car switched out and at one point they just stopped responding to my emails. Financing blew through paperwork and the whole thing felt slimy and dishonest. There are so many Honda dealerships in the KC area- just save yourself some time and headache and shop elsewhere! More

I made an appointment to look at a specific car. Stuff happened and I had to push my appoint back 3 hours. They texted me several times but NEVER ONCE said the car ISNT HERE! UNPROFESSIONAL! happened and I had to push my appoint back 3 hours. They texted me several times but NEVER ONCE said the car ISNT HERE! UNPROFESSIONAL! More

Took my 2018 Odyssey to their service department to fix an issue. They threw parts at the problem but were unable to fix the issue. They charged me $850 and told me to bug-off without fixing the issue. If an issue. They threw parts at the problem but were unable to fix the issue. They charged me $850 and told me to bug-off without fixing the issue. If you want someone to charge you insane amounts of money to guess what's wrong with your car this is the dealership for you. More

I just bought a CR-V from Lee’s Summit Honda. How the sales staff and finance department were great to work with. Nick shot was an excellent salesman. He listen to what I needed out of a vehicle and work sales staff and finance department were great to work with. Nick shot was an excellent salesman. He listen to what I needed out of a vehicle and worked hard to make sure that I got it. He was diligent in helping me find what I needed and making sure I got a good deal. I highly recommend Lee’s Summit Honda. More