Lee's Summit Honda

Happy With Car I have owned and loved a Honda Pilot and a Honda Odyssey. In looking for a car for my daughter, I wanted to get something reliable that would take her I have owned and loved a Honda Pilot and a Honda Odyssey. In looking for a car for my daughter, I wanted to get something reliable that would take her through college. I ended up purchasing a Honda Civic and we both are happy with the car. However, due to my experience at this dealership, I will never go back to them if I need a car in the future. Even though I was the one purchasing the car, the reps kept addressing questions and answers to my husband. After the sale, they even called him when I personally requested information! I had told them that I was interested in getting a new car for myself and they said they would email me information about special deals or financing options. I didn't hear from them for a week so I emailed them reminding them that they were going to send me info as I was seriously looking at the time and needed to purchase a vehicle.....My husband finally heard back from them a month later when they asked if I was ready to purchase a new vehicle! Well, I had purchased a vehicle, but not from them! More

Seamless & Simple with no Stress Sean is awesome! He listened to my wants/needs for a vehicle with no upsale pressure. He’s a simple no stress guy who makes sure the customer is sati Sean is awesome! He listened to my wants/needs for a vehicle with no upsale pressure. He’s a simple no stress guy who makes sure the customer is satisfied with their purchase. Couldn’t be more content with my purchase. More

Great staff, just not the right used car Sean Richey knows his Honda's! I called and made an appointment to see a used CRV and was assisted by Sean. He went above and beyond to show us ever Sean Richey knows his Honda's! I called and made an appointment to see a used CRV and was assisted by Sean. He went above and beyond to show us everything there was to see on this CRV. Although the car we looked at was a little more scratched up than we wanted so we didn't purchase it, Sean was very impressive with his knowledge and pleasant attitude. Don Franklin, the Sales Manager was also extremely kind and really worked hard to get us into a vehicle. More

Great Customer Service I had a very pleasant experience. I came in with a very unique situation, which was resolved with the help of LS Honda. I bought a new car and will co I had a very pleasant experience. I came in with a very unique situation, which was resolved with the help of LS Honda. I bought a new car and will come back again! Thanks David Cole for all your help! More

Best Car Salesman Experience I have had my fair share of dealing with car salesmen and David Cole was by far the best. He was standing outside as we pulled up to test drive a Hond I have had my fair share of dealing with car salesmen and David Cole was by far the best. He was standing outside as we pulled up to test drive a Honda HRV. We were only interested in test-driving which we made clear up front. David was happy to show us the HRV and all it had to offer without pushing the sale. He was honest and very personable. Even after we told him we decided on a different make he was open to answer any further questions about the current or any future car buying experiences. He's a genuine guy that I would highly recommend any and everyone looking to purchase a Honda. More

Taken advantage of. Untruthful service manager. DO NOT GO HERE. You have been warned. They lied about a "radiator going out" the very first time I took my Civic here. Took it to an auto shop that sa DO NOT GO HERE. You have been warned. They lied about a "radiator going out" the very first time I took my Civic here. Took it to an auto shop that said the radiator was just fine. Lasted another 7 years until I traded it in. They were pushy about trading the Civic in at the time of the oil change. Fast forward about 8 years. Took my CRV that my mother had been driving to get it maintenanced for my son to drive. $4000 and I got it back with saran wrap covering the windshield wiper fluid and a busted radiator cap and other issues to follow. Honda qouted another $1000+ to fix the CRV. I had it towed back to a shop in my hometown who fixed it for $500. During the CRV incident, Joe had no problem talking with me but would not return my husbands voice mails. More

Highly recommend David Cole took great care of us! He was patient and not pushy and went above and beyond to help us find exactly what we wanted! And Lee's Summit David Cole took great care of us! He was patient and not pushy and went above and beyond to help us find exactly what we wanted! And Lee's Summit Honda gave us a great trade-in on our Accord as well as great financing. More

Best car purchase experience so far I have purchased at least twelve cars in my lifetime, and this was hands-down the easiest and most painless experience. My wife and I went in knowing I have purchased at least twelve cars in my lifetime, and this was hands-down the easiest and most painless experience. My wife and I went in knowing what she wanted, but expecting only to look at and test drive what they had on their lot. Because of excellent pricing and suggestions from our salesman, Justin, we ended up making a purchase. Justin was a pleasure to work with. He impressed me with his knowledge of the vehicles and of the process of buying a car, especially from the buyers' perspective. I felt like a guest who deserved to be treated special, as opposed to an opportunity for a sale. More

Purchase of 2017 CRV Leslie, Hector, Erron did a great job to get me a good deal on the car. But I was very disappointed with the finance department because of two differe Leslie, Hector, Erron did a great job to get me a good deal on the car. But I was very disappointed with the finance department because of two different things and was not sure if Adam was entirely truthful through our conversation: 1. He offered a lower rate when we decided to get the extended warranty. He told us that he could offer a better rate because the banks appreciate us taking an extended warranty and he told that he switched banks because of that. I am really not sure how this works but I am pretty sure it was made up. 2. The cost of the extended warranty, many dealerships offer a better-extended warranty at a lower price. Also, I don't believe whatever he said was on the warranty paper either. The last disappointment was that even though they knew that I was getting the car, they could not give two keys when I walked out from the dealership. They said some one had checked it out and would have to post it at a later date. More

Buying first new car Came in to look at buying my first new car. Sean Richey was great to work with, very personable and professional. He showed us what we wanted to look Came in to look at buying my first new car. Sean Richey was great to work with, very personable and professional. He showed us what we wanted to look at was very knowledgable about the features and safety of the car. Kayla Wold took us on our test drive. She was also very knowledgable about the cars and was great about showing us more features. When actually purchasing the car make sure you look up the true car value. They are a True car dealer and having that price point made getting the price we wanted easy. The only thing we didn't like was that when negotiating the trade in value the business manager seemed like he was whining about loosing money instead of just giving us the final offer. When purchasing a pricey new vehicle I don't really want to hear how the dealership is "loosing money". Adam in the business department was great about explaining our options and getting us what we wanted and needed without pushing options that we didn't want. Made finishing paperwork quick and easy. More