Legend Nissan

Great experience at Legend Nissan It was a pleasure doing business with Alam. He made the purchase easy, stress less. Gave the delivery of my new car on time and in perfect condition. It was a pleasure doing business with Alam. He made the purchase easy, stress less. Gave the delivery of my new car on time and in perfect condition. Explained all the new features and how they work. Will definitely go back and will recommend him and Legend to others. More

Great experience with Alam Alam sold me a Nissan Rogue this summer and I was happy with the car and the overall experience. We took a test drive in two different cars and he was Alam sold me a Nissan Rogue this summer and I was happy with the car and the overall experience. We took a test drive in two different cars and he was easy going and helpful throughout. He agreed to repair a minor defect on the passenger mirror. He went through several financing options with me and helped me with an issue I had with the title on my trade in. Note to others - Don’t fill in the title on your own. Let them show you where to sign and not sign. Alam hooked up my phone with the car’s Bluetooth, showed me how to work the Sirius Radio, etc - just took the time to show me the extras. and he’s been kind enough to follow up to see how I’m liking the car. Buying a car is stressful but all in all it was a good experience. I recommend Alam as an honest salesman and a good guy. More

New lease Working with Alam was a pleasure . Fast Friendly service. I will return again for my next lease. The finance experience was good as well. Not pushy at Working with Alam was a pleasure . Fast Friendly service. I will return again for my next lease. The finance experience was good as well. Not pushy at all. More

Professional and accommodating Alam was very professional and knew all about the leasing process. He made it really easy to get from my old pathfinder into a new one within one day. Alam was very professional and knew all about the leasing process. He made it really easy to get from my old pathfinder into a new one within one day. He worked diligently to get all the paperwork in fast and efficient. I would highly recommend working with him in the future. His warm personality made the process very pleasurable and easy. Thank you so much for a great experience. More

Easy Leasing Process Alam made the entire leasing process easy and locked down everything we wanted. Went back for a second car that was not in stock at the dealership and Alam made the entire leasing process easy and locked down everything we wanted. Went back for a second car that was not in stock at the dealership and he was able to get it to us within 3 days! Highly recommend Legend Nissan and working with Alam ! More

Terrible Shopping Experience at Legend Nissan Our terrible car shopping experience at Legend Nissan at Syosset NY 11791 today 28th July 2018 from 2.45 PM to 6 PM is described below. We visited Our terrible car shopping experience at Legend Nissan at Syosset NY 11791 today 28th July 2018 from 2.45 PM to 6 PM is described below. We visited the Legend Nissan located at Syosset NY 11791 showroom today to buy one Nissan rouge, many of which are listed online at the dealers’ website and autotrader at a very competitive price. Before starting for a 3 hour journey to showroom, we confirmed both rates and availability of cars by Gina at the store who greeted us at the store at 2.45 PM and introduced us to Carlton (goes by “Carl”) at the store. From this point onwards, the visit was a combination of deception, confusion, aggression, weird, upsetting, mis-treatment, misbehavior and possibility of ongoing racism the store. We saw a few cars in the lot and like one of them which was listed at $13,990 on the website (LegendNissan stock#12358P). We test drove the car however, later at the desk we found out on car fax that car had an accident on we asked to look at other cars. We quickly zeroed in on another Nissan rouge (Legend Nissan stock#12413P) listed online at $14,990. We tested drove this car and started to talk about buying options for this car. Throughout this period of test drive and understanding about the cars, Carl acted clueless and surprised for every question we ask, and many times he would not answer and respond with a personal questions like of no relevance to question being asked about the car – why are asking this question, you came here in a Mercedes, what was the race of last car sales man when you bought your last car. When asked about the price, he started added a lot of extra money -e.g. 995$ for certification that we did not want, 895$ for dealer prep fee and + tax at 6.35%, he asked for CT rates and asked his computer google voice search what is the CT rate and DMV fee. I confronted him on this DMV fee and he said its $250 and we will return you left over money. We asked him to remove the certification; he mentioned he needs to ask his manager professionally this time. He goes the manager and comes back with manager who was introduced as “Joe” to us. Joe said he has no right to force us to buy the certification so he will remove 995$ and said cannot reduce the price any further. We agree to the deal and asked him about any addition fees. He mentioned there are no more fees with anything else including financing charges etc. I wanted him to clarify DMV when he brings his paper back for pricing and financing deal. He said its 400-500$ (instead of $250 mentioned by Carl), we were ok with that. They (Carl and Joe) wanted us to fill paper for credit application to proceed to next step for financing to ensure there is no further catch in the pricing; we requested to understand financing terms before we take the loan since we were also ready to pay all the money via bankers check. They were extremely rude in responding to this question and did not want to us understand or explain the financial terms or even talk to anybody before they wanted down payment etc. from. He brings a piece of paper which has fees for registration at $ 587 (instead of $250 by Carl – his excuse was that he did not know we were from CT even though he was with us for more than 2 hours and heard our 4 hours commute to car shop and asked his google voice about CT taxes, range of $400-500 and another doc fee of 75$) which has absolutely no clarity about financing terms or loan details. At this time, the car is already 2500$ more than its listed price with an unknown financing catch that we have no clue about. They start screaming at us when we requested if we can take the car today if we finish paperwork today and introduced us to a new person name “Rich (Richard)”. This person comes back and tells us that he cannot honor any one of the terms agreed by his staff (Carl and Joe) and car will now be $2000 more expensive (so next $4500 more than listed price) and we must get financing from them which is at least 80% of car price (restricted our ability to add down payment from $8000 to $3500 max to the loan) and need to at least 60 mos loan (we were asking for 36 mos loan) and must pay interest for at least 1 year before we can repay the entire loan. His excuse was that he does not care what other people at store committed to us (Carl and Joe) told us, this deal did not make sense to him so he will not approve it. At this time, the car was $6000 more than its listed and confirmed online price (which included cost of this imposed loan and its terms). Rich was very calm about his demeanor as if he is an expert of cold blooded mean acts and can do and say whatever he wants because it’s his shop and he can make rules any time he wants, tell his staff to tell us whatever he wants and walk back on all of it whenever he wants. Our experience with three people Carl, Joe and Rich at Legend Nissan was worst in 15 years of car or any dealing (even grocery shopping, which is a lot cheaper) in this country we have been –We were lucky we did not sign a deal with such a dealership because god knows what else would be in store if the deal had actually gone through. PLEASE NEVER EVER GO TO THIS STORE, THEY WILL DO WHATEVER THEY WANT AND KILL YOUR TIME SO THAT YOU GIVE UP TO THEIR RIPP OFF SCHEME TO PERSONALLY ATTACK YOU AND FRUSTRATE TO CORE. More

2018 Nissan Pathfinder Platinum Got the car from Legend Nissan, very courteous and not pushy at all. Dealt with salesman Javid (aka Jason) and was able to get things done promptly Got the car from Legend Nissan, very courteous and not pushy at all. Dealt with salesman Javid (aka Jason) and was able to get things done promptly More

Decent experience until it became a pain Staff was kind enough and motivated to sell you a car. But experience took a turn for the worse when it comes to getting your refund. It took me month Staff was kind enough and motivated to sell you a car. But experience took a turn for the worse when it comes to getting your refund. It took me months and constantly having to communicate to Alam, the sales person whom I worked with to ask about the status of the refund. When he's trying to sell you a car, he's very responsive. But not when it comes to giving owed money back to you. Be warned. More

The BEST Excellent customer service experience from start to “driving!” Mr. Alam is an extremely knowledgeable and professional salesman who made our transiti Excellent customer service experience from start to “driving!” Mr. Alam is an extremely knowledgeable and professional salesman who made our transition into our new Nissan effortless and seamless!! I highly recommend a Nissan (this is our 4th!) and Mr. Alam’s expertise in providing outstanding service with a genuine smile!!! More

Effortless and comfortable Alam made the process of my first leasing experience a breeze. He found the exact color combination for the car I wanted, which I know was not easy f Alam made the process of my first leasing experience a breeze. He found the exact color combination for the car I wanted, which I know was not easy for him. He was reassuring throughout our encounter and I love the Murano I drove home today. Alam was courteous, professional and kind. The financing also went smoothly. The transaction was not painfully long, like I remember with most of my car purchases, which was pleasantly surprising. If I don't actually buy this Murano when the lease is up, I am sure I will lease another one from Alam at that time. More