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Legend Porsche Audi VW - Service Center
Amityville, NY
463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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463 Reviews of Legend Porsche Audi VW - Service Center
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Verified Customer
July 28, 2025
Clean, honest and professional service. Heather is lovely to work with and is great with communication. Heather is lovely to work with and is great with communication. More
by mmacrae
Employees Worked With
July 18, 2025
I always get good service from Legend. However, I had my car scheduled for a few issues. When I got the call that my car was ready, I went and paid. However, looking at the receipt I notic However, I had my car scheduled for a few issues. When I got the call that my car was ready, I went and paid. However, looking at the receipt I noticed that 2 things were not included and not done. The service advisor recommended that I return the next day to complete because the technicians had already left, I returned the next day and about 45 minutes later my car was ready. In my rush to leave I did not notice that I was not given a completed receipt. I called from home and left a message requested an emailed completed receipt. Did not get a call back. I waited 2 days and called again and was connected to a voicemail. I left another message asking for a call back or an emailed receipt or I would come back to pick up. I also left again my phone number to notify me of the steps taken. I still did not an answer after 3 days. No email or returned call. More
by bionicwoman2351
Employees Worked With
SEAN COMSTOCK
July 17, 2025
I have always had a good experience at this dealership service center Legend, until recently. My car went in for a simple oil change Thursday 7/10/25 when I went on vacation. I drove my car on Tuesday and service center Legend, until recently. My car went in for a simple oil change Thursday 7/10/25 when I went on vacation. I drove my car on Tuesday and had to get my car towed back to dealer. The mechanic added too much oil and I had a puddle of oil. Light came on and sensor said oil level too high. Couldn’t drive car because I didn’t want to destroy the engine. The service advisor gave me some lie and excuse. My dad is a mechanic of over 40 years and called them out and they couldn’t give a valid excuse for the mess up. So unhappy. I also called for a tow they quoted me for $60 when I have a contract of three years and had to use my insurance coverage with Geico. They also had no loaner. I had to inconvenience my family for rides on three separate occasions to transport me to work. Hesitating now to do my 30k service. More
by tonidipalma
Employees Worked With
Sean
July 16, 2025
The staff is always friendly and helpful. I always know the plan and how long service will take. I always know the plan and how long service will take. More
by ALI12675
Employees Worked With
July 15, 2025
Professional, thorough, pleasant and competent. Stark difference from the previous dealership where had servicing done. Stark difference from the previous dealership where had servicing done. More
by ezgreco
July 12, 2025
The staff at legend are very professional, and very helpful. Angelo was a pleasure to do business with helpful. Angelo was a pleasure to do business with More
by BARON_KEITH
Employees Worked With
July 11, 2025
The wait time was a lot longer than I was told. I would’ve asked for a loaner car or gotten a ride there and back if I knew the wait was going to be so long. Otherwise, everyone is very pleasant to I would’ve asked for a loaner car or gotten a ride there and back if I knew the wait was going to be so long. Otherwise, everyone is very pleasant to deal with in the service department. More
by rejanine
Employees Worked With
Sean
July 01, 2025
Chris was polite and professional. He called when he said he would. They were prompt with the service. He called when he said he would. They were prompt with the service. More
by dejammurphy
Employees Worked With
July 01, 2025
As always, the service staff at Legend VW exceeded my expectations! Working with Heather and Chris was a pleasure and they ensured my service experience was top notch! expectations! Working with Heather and Chris was a pleasure and they ensured my service experience was top notch! More
by keegan57
