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Lehigh Valley Honda
Emmaus, PA
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,940 reviews
July 21, 2017
Excellent Service I recently had to have a sear repaired on a used CR-V I bought here. I was very impressed with the Service Dept. Sam was very helpful and courteous. T I recently had to have a sear repaired on a used CR-V I bought here. I was very impressed with the Service Dept. Sam was very helpful and courteous. The facility is spot on and the people are very nice to deal with. They even supplied me with a ride home and a pickup later, because the repair took a few hours. I was very satisfied and will continue to do business with them. More
by Happy guy
Employees Worked With
Sam Azar
July 15, 2017
Excellent Customer Service, thanks Sam! I've been a longtime customer, loyal to this dealership, Sam Azar and team reflect the utmost professionalism, superior product knowledge and dedicati I've been a longtime customer, loyal to this dealership, Sam Azar and team reflect the utmost professionalism, superior product knowledge and dedication to excellence! Thank you! More
by Flyguy41000
Employees Worked With
Sam Azar
July 15, 2017
EXCELLENT EXPERIENCE I went to get my emissions and PA inspection done. Got it done in couple hours. Richard drove me home and I got a ride back. TKS I went to get my emissions and PA inspection done. Got it done in couple hours. Richard drove me home and I got a ride back. TKS More
by JATHONDA
Employees Worked With
Brian Deese
July 14, 2017
Great service department I was promptly waited on when I arrived a few minutes early for 15000 mile maintenance due on my 2016 Honda Pilot. The service advisor explained what I was promptly waited on when I arrived a few minutes early for 15000 mile maintenance due on my 2016 Honda Pilot. The service advisor explained what was to be done and the cost. They started the work right away and 90 minutes later got my Pilot back washed at the price they quoted. They seem to very committed to their customers satisfaction. Highly recommend. More
by Jet Mechanic
Employees Worked With
Brian Deese
July 12, 2017
Great Customer Service Since this was my first time getting my year old 2016 Honda CRV inspected, I didn't realize I needed an appointment. I checked into the quick service Since this was my first time getting my year old 2016 Honda CRV inspected, I didn't realize I needed an appointment. I checked into the quick service center for an oil change as well and was fit in for the inspection too. The wait time was under what was predicted and I am a happy camper. I have had nothing but top notch customer service from all Lehigh Valley Honda associates. More
by Joan Lesko
Employees Worked With
Kevin Wagner
July 11, 2017
honda faithful I have always received wonderful service from your service center. My car has always been accepted at the appointment time scheduled and the wait is I have always received wonderful service from your service center. My car has always been accepted at the appointment time scheduled and the wait is always consistent with the expected time given by the service director. Even though I live more than 20 miles away I would not consider another dealership for service or sales. I have recommended your dealership to many friends, three of whom actually purchased vehicles there. The employee I worked with yesterday was Seth and he was wonderful, polite and informative. More
by linda 1031
Employees Worked With
Seth Butterfield
July 11, 2017
Not Impressed I came to this dealership as my passenger side window was stuck open. It would go down, but not back up. The mechanic I had gone to told me it must I came to this dealership as my passenger side window was stuck open. It would go down, but not back up. The mechanic I had gone to told me it must be an electrical issue as my motor was working fine. After waiting at the dealership for 3 hours. The diagnostics came back indicating that my master switch was malfunctioning and needed to be replaced...at a cost of $570. A couple other things were addressed that were not related...but total costs estimated at over $1600. I am giving a second star only because I was given a list of what needed to be fixed which was helpful. I know very little about cars... but what I do know is to never let a professional handle something you can easily do yourself! With the help of eBay and YouTube I got the part I needed for $60 and it took 5 minutes to replace. And guess what...it's working perfectly. Where do you get off charging so much?! And frankly I'm appalled that I was charged over $115 just for diagnostics. I came to the dealership with the window half open, somewhat manageable to cover up with plastic...to having to leave with the window completely open because their techs couldn't figure out how to close it! More
by Ashley87
Employees Worked With
Do not recall
July 09, 2017
Airbag Recall Kevin Wagner in the service department was very quick and efficient. I barely handed him the keys and he was already moving my car in place for r Kevin Wagner in the service department was very quick and efficient. I barely handed him the keys and he was already moving my car in place for repairs. Within 90 mins I was back on the road. p.s. Thanks for the bagels in the waiting area. More
by L. Campos
Employees Worked With
Kevin Wagner
July 04, 2017
New car purchase Great experience with Tito at Lehigh Valley Honda. Definitely will recommend him to anyone looking for a car! Great personality and know I needed to g Great experience with Tito at Lehigh Valley Honda. Definitely will recommend him to anyone looking for a car! Great personality and know I needed to get purchase done in a timely manner. He was super knowledgeable and efficient with the new car purchase. More
by Honda
Employees Worked With
Tito Torres
July 02, 2017
Great service! Took my car in for inspection, emissions, and an oil change. The services were completed in about an hour. Great dealership with awesome service techn Took my car in for inspection, emissions, and an oil change. The services were completed in about an hour. Great dealership with awesome service technicians. More
by Snoop43
Employees Worked With
Trevor Schappell
