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Lehigh Valley Honda

Emmaus, PA

4.8
2,507 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,507 reviews

March 29, 2014

Great experience at Lehigh Valley Honda We gave such a high rating because of the excellent service, willingness to provide a competitive price, and great follow through on all aspects of th More

by bschreder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Pressman
March 25, 2014

My husband and I wanted to buy a new car and we had a good experience. We did not feel pressured and the salesman took his time and answered our questions. We bought a new 2014 Honda Civic sedan. My husb More

by JHJH141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Bowman
March 22, 2014

Mike is our salesman and this is the third honda we purchased. Mike treated us with respect and was never in a rush even though it was a busy saturday. I would like to,see mike in new care sales per More

by Ican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hauser
March 20, 2014

When I arrived at Lehigh Valley Honda, I found everyone to be pleasant and helpful. Mark Wayne was very knowledgable about the Odyssey and was very thorough about pointing out all of it's special feature More

by stewart1939
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wayne , Rich Haddad , Scott Zeiner
March 20, 2014

Great atmosphere from the minute you enter the door. Everyone, from the receptionist to our sales person, was friendly and helpful. All of our questions were answered and we were shown how things opera More

by PattiF2902
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan P
March 17, 2014

I hit a terrible pothole and needed one new tire and got two new tires to make them even and safer of course. I called Bill Nixon and he took me the day after I called which I was hoping would happen but wa More

by joandonshan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Nixon
March 16, 2014

The 5's above are for Richard Mello and a gentleman in the Finance Dept. Any concerns we had during and after our transaction were addressed by our salesperson , Rich Mello. Rich and others were ve More

by Lizzee55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mello
March 11, 2014

Oil change service. Another customer requested a car wash while I was seated waiting for my car. If that service is available, it should be given to all, not just those who press for it. If you really More

by pjkelly7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2 at desk at the time
Mar 12, 2014 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. We really appreciate the feedback. In an effort to expedite things as much as possible in our Express Service Center, we only wash cars if a customer requests it . With that said, I sincerely apologize that that was not communicated to you and I would be happy to pass along a complimentary car wash at any time if you would like to stop by. Thanks again for your feedback. If I can ever be of assistance, please do not hesitate to contact me. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

March 10, 2014

I felt the explanation for the cost & service was lacking. The broken cable problem should have been able to be fixed much more cost effectively than I was charged for. Instead, I think they used th More

by Wood12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forget
Mar 12, 2014 -

Lehigh Valley Honda responded

Hello and thank you for your feedback. I sincerely apologize that we fell short in meeting your expectations. I would be happy to review the matter in greater detail and take any necessary action warranted to rectify the situation. Please contact me at your earliest convenience. Again, thank you for your feedback. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

March 09, 2014

As always, Sam Azar takes excellent care of my service needs on my 2005 Honday Odyssey. I never worry about the safety of my vehicle because Sam always ensures a full inspection and brings any needed work More

by Micca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Azar
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