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Lehigh Valley Honda
Emmaus, PA
2,551 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,551 reviews
September 01, 2010
Tito was extremely friendly and knowledgeable about the car we wanted. He went far beyond our expectations when we wanted to purchase the car on his day off. He came in and waited for 2 1/2 hours with us car we wanted. He went far beyond our expectations when we wanted to purchase the car on his day off. He came in and waited for 2 1/2 hours with us for all the paperwork to go thru. The car came in at the price we wanted, and he made sure all our questions were answered before our purchase. More
by melana
Employees Worked With
Tito Torres
Helpful August 31, 2010
My wife and I brought our 2001 Honda civic LX for 124,000 mile service and inspection. Our Family has dealt with this dealership since 2001. My wife and I discussed the ongoing cost of the 2001 and sought mile service and inspection. Our Family has dealt with this dealership since 2001. My wife and I discussed the ongoing cost of the 2001 and sought info on possibly trading this vehicle for a 2010. We took a test in a civic sedan drive(great car) and spoke about a lease. We were told the following: 1. We will take the 2001 off your hands ;no appraisal was done from the used car manager, sale price was given. 2. When asked what color we would like we requested "tango red" and were informed that this color was not available. When we asked if this color could be procured from another dealership we were told "we do not do this. " 3. We never received a bill of sale for the 2001 Honda. We we were only presented with the lease agreement. Finances to secure the lease were documented as 1296.00. without any indication that this represented the sale price of the 2001 Honda. Kelley Blue Book as well as edmunds priced a 2001 honda even in fair condition at $2,100.00 4. We did not have the title for the 2001 honda and brought it to the dealership on 8/30/2010 with instructions that the title transfer needed be signed by both parties. When my wife arrived at the dealership she noted her salesman leaving the showroom and asked to have him paged .After two faled attempts she requested assistance to transfer the title. She was instructed to"sign the paper and the dealership would take care of the rest". More
by pscasner
Employees Worked With
Willie Rodriquez
August 23, 2010
My overall experiences at Lehigh Valley Honda has been very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner. The work done on my car has been very good. It has been a pleasure dealing with everone at this dealership. More
by dennis brong
Employees Worked With
Sam and Trevor
August 12, 2010
I'm a life long Honda fan. I have purchased 10 new Hondas across many models from CRX, CIVIC, CRV, Element, S2000, and can you believe I traded in the S2000 for an Accord Hybrid? So, now I am ready for a ref across many models from CRX, CIVIC, CRV, Element, S2000, and can you believe I traded in the S2000 for an Accord Hybrid? So, now I am ready for a refresh for both my wife and I. We traded in her Element for a CRV, and I traded in my Accord Hybrid for a Civic Si. My expectation were very high. Lehigh Valley Honda delivered with courteous and professional service from the very start in setting up my appointment to driving off with my wife's new CRV EXL with Navi. My Civic Si is on order so standby for my follow up rating. LHV, if you are reading this, I continue to have a high expectation for continued good service. I am jealous that my wife has hers and I'm still waiting for mine. See you soon. More
by joe10s
Employees Worked With
Willie Rodriguez
August 12, 2010
Repair did not include through check & we had to return to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [ to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [//[9p7tr57b4w45h67j7k890.0-/i'lmygumtynru6r7869k89 More
by fudd11
Employees Worked With
N/A
August 11, 2010
I had a great experience at Lehigh Valley Honda. We did not work with the salesman we were orginally recommended, but that was fine because we worked with another nice salesman who was not pushy and worked not work with the salesman we were orginally recommended, but that was fine because we worked with another nice salesman who was not pushy and worked to get a deal that was right for me and within my budget. I love my new Honda Civic Coupe! More
by bdunn
Employees Worked With
Tito Torres
August 09, 2010
ALWAYS A JOY TO WORK WITH YOU FOLKS. This time I had my 85 & 89 year old parents with me. Love; knowing the cost for a service before I arrive clean, beautiful and comfortable waiting area 85 & 89 year old parents with me. Love; knowing the cost for a service before I arrive clean, beautiful and comfortable waiting area fast service van taking us to the South Mall to pass the time for the long service car wash I no longer go to xxx for service because of their smokey, dirty waiting area and the grease that was on the inside of my car after service. They aren't 1 mile from our home but the convenience can't make up for all that you provide by making this chore pleasant. Thanks so much, Karen More
by golf
Employees Worked With
Sam Azar
August 08, 2010
I bought a 2007 Honda Pilot from Lehigh Valley Honda, from Mike Dutsch. From the very beginning, Mike was very UN-salesman like. There was never any of the typical, " there are a lot of people interest from Mike Dutsch. From the very beginning, Mike was very UN-salesman like. There was never any of the typical, " there are a lot of people interested in this vehicle, you better put a deposit down", or "this deal is only good today"". Mike was very helpful, and professional, even after the sale. There were a few minor issues with my Pilot, and Mike made several phone calls to me coordinating things so the repairs could be made. Thanks Mike and Lehigh Valley Honda. More
by Tstewy
Employees Worked With
Mike Dutsch
August 05, 2010
Mr. Rodriguez was very professional at all times, friendly and courteous and responsive to all of our questions. It was very helpful to have the training session when we picked up the new van. He h friendly and courteous and responsive to all of our questions. It was very helpful to have the training session when we picked up the new van. He had all of the paperwork ready when we arrived to close the transaction. Overall this was a very positive experience. JMM More
by jmcmahan
Employees Worked With
Willie Rodriguez
August 05, 2010
We had a very pleasant experience selecting our 2009 Honda Civic. Mike was extremely helpful. No high pressure. Just provided information we needed to make a decision on purchasing the car. We even Honda Civic. Mike was extremely helpful. No high pressure. Just provided information we needed to make a decision on purchasing the car. We even liked Mike's jokes. (Well, most of them anyway.) :-) More
by kreitzr
Employees Worked With
Mike Dutsch
