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Lehigh Valley Honda

Emmaus, PA

4.8
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,966 reviews

February 09, 2013

They signed me up with a bank known for breaking laws and screwing people over with their payments and repossessing cars for no reason! I tried to be civil and return the car explaining everything and they r More

by Vet6377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo
Feb 14, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. We apologize that you feel you were mistreated in some fashion. Our team worked very hard to secure the terms of the deal in accordance with the agreement that was made. We have financed several customers through this bank with zero issues. We take customer satisfaction and our reputation very seriously as evidenced by the other reviews on this forum. Thanks again for taking the time to write your review.

February 06, 2013

They don't listen to their customers. My 2009 Honda has been there several times for for issues with the TPM system not working correctly. The last time they charged me for an oil change when one was not More

by wooker24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
Feb 14, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. I sincerely apologize what transpired during your last visit. This is not the way we are accustomed to doing business and we would be happy to address any and all concerns that you have regarding your visit. Customer satisfaction is something that we take very seriously. When a situation like this arises we are always eager to take corrective action. Please feel free to contact our Service Manager Kevin Wagner or myself at 610-967-6500. Thanks again for your review and my apologies for the inconvenience. Sincerely - Andrew W. Wright, Vice President.

February 03, 2013

I purchased a new Accord from sales rep Mike Houser. This is our second new car purchase from Lehigh Valley Honda- the previous purchase was a Pilot. Mike was excellent- he is professional and affable. He ni More

by dilbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Houser
February 02, 2013

" SAM AZAR " and of course other gentlemen in the service dept also. Only because of Sam Azar we come to this dealership, though it is far for us. sincerely, Khuzema & Tasneem Hussain. More

by Khuzema Hussain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM AZAR
January 28, 2013

I have always been treated promptly and with professionalism from the staff in the service dept. The waiting area is very comfortable with the tv's, wifi, and coffee and bagels. Can't beat it! More

by mlb679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
January 26, 2013

Going to buy a car has NEVER been one of my favorite experiences. So when the need to find a new vehicle better suited for my kids and I surfaced, I entered this search with that same, familiar knot in More

by stm192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres and Jenn
January 25, 2013

The guys at LVH always take care of me and my Accord. They know how important my Honda is for my business and always recommend what should be serviced for my safety and car performance. Regards, Ton More

by Tinnamorato3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Trevor
January 21, 2013

Came in for a check engine light on and vehicle stability light on. The tires were to be rotated also. Engine diagnostic was ok. The price of one spark plug was very high. 27 dollars. I was told the lug nut More

by archer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
January 20, 2013

Been a customer for 17yrs because they are wonderful to do business with. I only purchas and service my vehicles at Vinart.And now my daughter does as well More

by pam buda
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
noel kevin
January 20, 2013

Dino went out of his way to make sure my wife and I were happy with our new lease. He was willing to answer any questions we had. More

by chasag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Campbell
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