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Lehigh Valley Honda

Emmaus, PA

4.8
2,531 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,531 reviews

June 15, 2009

Willie was very friendly and knowledgable. I would recommend him as well as the dealership. His sales manger, Jennifer Hilbert, was also a pleasure to work with. Willie was very friendly and knowledg More

by Rita Guthrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
June 11, 2009

My previous vehicle was a Saturn, had always received great customer service from Saturn and had every intention of buying another Saturn. Fortunate for Honda, this time I felt as if I was pressured at S More

by zap26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Haddad
June 09, 2009

We purchased a 2009 Accord in early February and asked the salesperson if there were or would be any special deals or incentives that he knew off. We were told nothing was in the wind and Honda sales wer More

by Pete & J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Houser & Jennifer
Jun 23, 2009 -

Lehigh Valley Honda responded

Mr Urban: I apologize if you felt you were misled in any way. You are correct that the extended warranty program commenced in March. Since you purchased your car a few weeks before the March 1 start date, you are not eligible as would be the case with any incentive program from us or the manufacturer. In the meantime, please know that you made a fantastic deal on the price you paid for your car and I hope that our sales team was able to meet your expectations from a product knowledge and professionalism standpoint. With that said, I hope you will reconsider your rating of our customer service and overall experience. Thank you for taking the time to complete this survey. I hope you are enjoying the Accord. Sincerely - Andrew W Wright, Vice President, andy@vinart.com, 610-967-6500

June 09, 2009

I've always wanted to own a Honda. For one reason or another I always bought something else. Last summer I finally purchased my first Honda! A brand new Fit. Not only do I love the car, but I don't m More

by amorillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LV Honda
June 07, 2009

I was very happy with the service i received at the dealer. The entire transaction went very fast and smooth. They even let me leave with the car on Saturday and return with the title on my trade on More

by antoniewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
willie
June 07, 2009

We had to replace a totalled 08 honda fit. Leo gave us a great deal and was super helpful and considerate. He is an exeplary sales person and LV Honda is a 5 star dealership. I would recommend them to anyon More

by jimkost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Zingales
June 04, 2009

Lehigh Valley Honda always makes us feel special. It can be an express oil change,routine service, recall or as most recently a new car purchase and we always feel as if the person we are dealing with reall More

by geosits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen & Kyle in sales
June 02, 2009

Richard Haddad, Sales Associate is a very informative, knows the product he is selling and is a proffesional in his field. My experience in working with him was extremelly positive. Finance Manager lac More

by maxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richar dHaddad
Jun 23, 2009 -

Lehigh Valley Honda responded

Hello Maxi On behalf of everyone at Lehigh Valley Honda, I want to apologize for the way you feel you were treated by our Finance Manager. We are committed to an easy, customer friendly purchase experience. That is why we encourage our customers to write about their experience on Dealerrater for others to see. In this case, we dropped the ball during the finance process and for that I sincerely apologize. With that said, I am glad to see that you were happy with your salesperson Rich Haddad. If there is anything I can do in the future, please do not hesitate to contact me. I hope you are enjoying your new Honda. Sincerely, Andrew Wright, Vice President, Lehigh Valley Honda, 610-967-6500, andy@vinart.com

May 26, 2009

I went to Lehigh Valley Honda to purchase a Honda Pilot. I was greeted immediately and had all of my questions answered by Stephen D. He was friendly and very helpful. I went back later in the evening with More

by amylmiller01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen D
May 26, 2009

A very nice place to do business with. Professional curtious and friendly. Have not used service department yet but expect same! Sales were fair low pressure and they worked had tio get the car up to More

by Michael carbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse heimbach
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