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Lehigh Valley Honda

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,966 reviews

January 01, 2024

I purchased and serviced my CRV at this dealer go many years. It’s getting too expensive and all they care for is how to add more services. More

by Honda-CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Lehigh Valley Honda responded

We're sorry to see that you've been feeling this way. We aim for transparency in our pricing and services, so it's disappointing to read your feedback. If you'd like, we can review the details of your recent visits together and address any concerns directly - please reach out at a time that works best for you. Thank you, Bronson Miller - Service Manager - 6109651332

December 31, 2023

I didn't like the pricing game that she played. Give me the correct price up front and let me decide what I wanna do instead of you trying to force me into something. More

by mashopit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuleisi
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Dec 31, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 30, 2023

The service center is bigger, brighter and comfortable. I spoke with Sam Azar. As always, he is knowledgeable, pleasant and helpful. He answered my questions and informed me each time there was an update More

by hdickes54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha, Sammy
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Dec 31, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

December 30, 2023

Javon was very helpful and informative. He also notified us when the car was ready for pickup and had it waiting for us right outside the building. More

by Lcbrady06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Clinton
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Dec 31, 2023 -

Lehigh Valley Honda responded

Thank you for the kind words for Javon and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 29, 2023

Javon was very helpful and honest. He did not try to overload me and was very professional. He made my experience at the Honda dealer go smoothly. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Cintron
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Dec 29, 2023 -

Lehigh Valley Honda responded

Tom, we're glad to know Javon was able to assist you professionally and honestly at Lehigh Valley Honda. Thanks for the positive feedback!

December 29, 2023

Customer focused; listens to feedback when presenting options. Make sure you bring your coupons to show the service representative. More

by Srberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Dec 31, 2023 -

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

December 28, 2023

Great service, always friendly and helpful. Take time to explain recommended services with a smile More

by jluquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Dec 28, 2023 -

Lehigh Valley Honda responded

Thank you for choosing Lehigh Valley Honda for all your service needs! We appreciate your five-star review of Lehigh Valley Honda, and we'll see you next time. Until then!

December 27, 2023

Really nice service consultant named Gabriel helped me today . also told me what else should be fixed with my car More

by Macielle lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Dec 27, 2023 -

Lehigh Valley Honda responded

Macielle, we're glad to know Gabriel was able to assist you with your car needs at Lehigh Valley Honda. We always aim for our customers' satisfaction and appreciate your feedback!

December 23, 2023

Sam got the car in out incredible service -great value/ shuttle /timely and cost effective my 90 year old was seen s thrilled thank you More

by Stevenjcox23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Lehigh Valley Honda responded

Steven, we're glad to know Sam and our team at Lehigh Valley Honda provided you with great service. We appreciate your feedback and look forward to serving you again in the future!

December 22, 2023

I’ve never had a problem getting my work car worked on at the dealership More

by Loismorrissey97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuleisi
Report | Print
Dec 22, 2023 -

Lehigh Valley Honda responded

We are honored to receive your support, Lois. Thank you! - Lehigh Valley Honda Team

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