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Lehigh Valley Honda - Service Center

Emmaus, PA

4.7
1,490 Reviews

1,490 Reviews of Lehigh Valley Honda - Service Center

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September 06, 2010

I went in and got my car or emissions and inspection done. It was completed a lot quicker than estimated and cleaned which was good, however when i got back in my car the antenna was not reattached to t More

by alps2586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 08, 2010 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write this review on DealerRater. I am glad to hear that things were completed quickly and correctly however we failed to address the cleanliness of your windows and that your insurance and registration paperwork were not put back in the proper place. For that I sincerely apologize. That is not the work quality standard we are accustomed to delivering. Rest assured that I will be reviewing this matter with our team. Thank you for being a customer! We really appreciate your patronage. Sincerely, Andrew Wright, Vice President 610-967-6500

August 23, 2010

My overall experiences at Lehigh Valley Honda has been very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner More

by dennis brong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Trevor
August 12, 2010

Repair did not include through check & we had to return to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [ More

by fudd11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
August 09, 2010

ALWAYS A JOY TO WORK WITH YOU FOLKS. This time I had my 85 & 89 year old parents with me. Love; knowing the cost for a service before I arrive clean, beautiful and comfortable waiting area More

by golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Azar
August 04, 2010

We have had nothing but great service over the past 3 yrs. I have no problem driving from Easton to Allentown to get a simple oil change. The Express Service only takes about 15 minutes and you are don More

by AtHomeMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown - Different each time
August 02, 2010

They are very nice and no everything about the car. I respect that. They even pointed out some things I didn't know about my insurance and vin. no. The work they did on my car was outstanding. They went More

by bjhkah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They were all nice.
July 30, 2010

I think this is the best service available in the Lehigh Valley. This dealership makes you feel special! Dealership has a very comfortable waiting area complete with coffee and bagels,restroom, and TV. More

by SusieQ67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell
July 28, 2010

I purchased my car in 2008 from Lehigh Valley Honda. I live aproximately two and a half hours away from the dealership and it's worth the drive. I know that my car will be maintained properly and that th More

by txladyinphilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
July 28, 2010

It was my first service visit, but I was completely prepared due to attendance at a clinic offered through Lehigh Valley Honda for new car owners. Express service operated flawlessly :) Overall operat More

by mkaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
July 20, 2010

Lehigh Valley Honda has the best service department around! I live just 2 miles away from another delership in Phillipsburg, NJ and I choose to patronize Lehigh Valley Honda because of their excellent More

by rmarchisotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot
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