1,466 Reviews of Lehigh Valley Honda - Service Center
Excellent service, knowledgeble sales reps. Sales reps Excellent service, knowledgeble sales reps. Sales reps don't approach you like other dealers does (aggressive) they are given the potential buyers th Excellent service, knowledgeble sales reps. Sales reps don't approach you like other dealers does (aggressive) they are given the potential buyers the opportunity to look/check individual vehicles. Service desk managers are very knowledgeble and pleasant More
I am always happy with my service and purchases at this dealership. I have bought two new vehicles so far. One for myself and one for my son. I just wish is was not an hour drive for me to get there. But w dealership. I have bought two new vehicles so far. One for myself and one for my son. I just wish is was not an hour drive for me to get there. But when I need reliable work done it is worth it. They always manage to get me in on my schedule, and since I have such a long commute and have to wait for my work to be done, this means a lot to me. I cannot leave the car, go home and come back. Sue More
I wonder what is in the water you supply your employees. They are oustanding. Most Car Deals get their staffs didrectly from the Rattle Snake School of Charm, by comparison to yours. Well Done with y They are oustanding. Most Car Deals get their staffs didrectly from the Rattle Snake School of Charm, by comparison to yours. Well Done with your "Culture". I see more Hondas in my future LG Tuttle More
My wife and I bought our 2005 Honda Pilot in 2005 from the dealership and decided to give the Service department a try. We've been dealing with Sam who has outstanding customer service! Everytime we have the dealership and decided to give the Service department a try. We've been dealing with Sam who has outstanding customer service! Everytime we have scheduled maintenance, Sam is very accomodating and gets us a loaner car. We are looking for a new car this year, another Honda. Since we were bringing the Pilot up for scheduled maintenance we asked Sam if he could set us up with a 2010 Honda Accord and wholah it's done! This type of customer focus is rarely seen in car dealerships and especially service departments. This is why we are loyal customers of Lehigh Valley Honda. We live over an hour away from the dealership and refuse to go anywhere else to have our Pilot serviced. I totally recommend Lehigh Valley Honda to anyone for both purchasing their new or used vehicle and for keeping their vehicle maintenanced after the purchase. Heck, if you buy the vehicle at Lehigh Valley Honda and have it serviced there, the loaner vehicle is FREE (it's one of the benefits to purchasing)! More
After we bought our car we had some after market work done to it, the service department is just as fantastic as the sales department. I was so impressed with the quality of work done!! They were extre done to it, the service department is just as fantastic as the sales department. I was so impressed with the quality of work done!! They were extremely efficient and got it done in the time frame that was needed. Thanks guys! More
I would also like to thank Sam and all of the Mechanical Staff for performing such a great job on all of my vehicles . You deserve a big pat on the back. As a tripeat customer nothing has changed and I lo Staff for performing such a great job on all of my vehicles . You deserve a big pat on the back. As a tripeat customer nothing has changed and I look forward to it staying that way. Sam is always on the ball and just placed an order for a rim on the used Mazda three I purchase b/c it was bent from previous owner. I am certain the staff will do an outstanding job. Once again special thanks to Sam (my customer support dude) and all of the Honda Certified Mechanical staff. Way to go! John and Melissa Stone More
Just before state inspection a warning light appeared on my dash - emissions problem. Sam (thief) said $1,151 for a new catalytic converter would solve the problem. 3 days later the light reappeared. I took my dash - emissions problem. Sam (thief) said $1,151 for a new catalytic converter would solve the problem. 3 days later the light reappeared. I took the car to competent mechanic who identified the problem as something very common with the Odyssey, a clogged port on the manifold. He removed the manifold, cleared the port and the problem was corrected. For 18 months no warning lights and car was traded in. I'm convinced that Sam was perfectly aware of the common clogged port problem, but wanted to make two large sales and that I didn't need the catalytic converter. This was troubling to me as my family had purchased nearly nothing but Honda's, from this dealership, since 1987. We now have switched to Toyota and recommend that people avoid Lehigh Valley Honda. More
I've always wanted to own a Honda. For one reason or another I always bought something else. Last summer I finally purchased my first Honda! A brand new Fit. Not only do I love the car, but I don't m another I always bought something else. Last summer I finally purchased my first Honda! A brand new Fit. Not only do I love the car, but I don't mind going in for service. Everyone is more than friendly... and even with a toddler in tow... it's always a quick and painless experience! I definitely see more Hondas in my future. Thanks LV Honda! You guys are amazing! More
Being a busy mom, the kids had to come along with me for an oil change etc. We used the express service center. The service crew here are friendly, helpful and very SPEEDY with the work. They supplied us an oil change etc. We used the express service center. The service crew here are friendly, helpful and very SPEEDY with the work. They supplied us with a really cool beverage maker that amused the kids to no end. Hot chocolate, tea...choices were great. I left my binder of service stuff at home--with the discount coupons inside--and was told, no problem at all...just bring it next time, and I received the discount immediately. How great is that? From start to finish, we were there for only 20 minutes and that included not only the oil change and all fluid stuff, but also fixing the electric door that was sticking. I can highly recommend Lehigh Valley Honda. They are great people with really great work ethics. More
Had brought in my honda fit for speed service (oil change, and replace rear windshield) even had a coupon......quick, efficient service and out in less than 15 minutes! Switched cars with my wife at change, and replace rear windshield) even had a coupon......quick, efficient service and out in less than 15 minutes! Switched cars with my wife at noon, she has a Toyota Yaris, and she felt the rear left tire was low, I took it into the quick service bay, but they don't have a lift for the yaris, I took it over to the regular service bay area, they took it in, checked out the tire, put a new valve stem in the tire (could not find anything wrong with the tire, although it was about 4 lbs low), the put it through the quick wash, and returned it to me, without charge.....now that's a "WOW", but I've had this type of experience in the past, plus I don't take the yaris to Krause (where I bought it), I take it to L V Honda, for lots of reasons.....krause must have an appt for a simple oil change (which means hours), plus no shuttle service....the yaris is great (and my wife loves it) but I wouldn't go there for the service.... great job, well done!! bob metz More