Lehigh Valley Honda - Service Center

Very satisfied with dealership, good service, pleasant customer service, good communication and speedy service. Nice to find that cleanliness, seat covers and foot paper in car, is taken seriously. customer service, good communication and speedy service. Nice to find that cleanliness, seat covers and foot paper in car, is taken seriously. More

Tristan is a good writer, very personable not only with me but with all customers me but with all customers More

I’ve reached out multiple times about my vehicle and have struggled to get someone to answer me back. struggled to get someone to answer me back. More

Always a pleasure dealing with a polite and knowledgeable service Department. Danielle was exceptional. This is my second service appointment in two weeks. Both times were a good experience. service Department. Danielle was exceptional. This is my second service appointment in two weeks. Both times were a good experience. More

Brought our odyssey in for AC repair and lock system repair. After paying over $450 for the diagnostic tests for both systems, we agreed to the work recommended for the ac repair. (Nearly $800) after repair. After paying over $450 for the diagnostic tests for both systems, we agreed to the work recommended for the ac repair. (Nearly $800) after that work was complete, we were told we needed a new compressor for another $2k to make the system work. It was going to be an additional $700 for further diagnostic tests on the locking system. We paid over $1200 and our car is exactly the same as when we brought it in. I spoke with a customer service rep and was told "sorry, they should've communicated that doing those repairs would not guarantee that the system would work." We were never told that - and because of their poor communication, were out $1200. We'll never go back... for service, or a new car. More

I have been visiting this service center since 2018. My last visit is couple of weeks ago for oil change and inspection/emission. I got the car back with torn driver seat. I brought this thing to their My last visit is couple of weeks ago for oil change and inspection/emission. I got the car back with torn driver seat. I brought this thing to their available attendant's attention evening as the manager was not available on that day evening hours. I don't see a response until I call after 2 business days. They are not being sorry for what they have done and covering up with escape attitude. Please be cautious when you give car for service at this location. I would suggest taking photographs of Interior and exterior before dropping the car. More

Excellent service always! I have been taking my car there since I bought it. Have always had a pleasant experience and wonderful consultants. The waiting room is comfortable a I have been taking my car there since I bought it. Have always had a pleasant experience and wonderful consultants. The waiting room is comfortable and well thought out. More

Was told over the phone $300 to calibrate my lanewatch camera aited three weeks for the appoibtment I get to the dealership and was told it would cost over $500 to calibrate my lanewatch camera. I'm a vet camera aited three weeks for the appoibtment I get to the dealership and was told it would cost over $500 to calibrate my lanewatch camera. I'm a veteran on a limited budget so I really didn't appreciate the unwelcome surprise. I had saved $300 and I ended up leaving without my lanewatch camera being calibrated. I won't ever go back there. More

I’m very happy with all the staff. They are friendly and show you courtesy. The work gets done in the time they tell you. They are friendly and show you courtesy. The work gets done in the time they tell you. More

Experienced technicians, professional service from start to finish. Tristan was very professional and helpful! Thank—you!! to finish. Tristan was very professional and helpful! Thank—you!! More