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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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June 11, 2023

Lehigh Valley Honda is great! Their service reps are awesome! We usually use Sam but he was out sick and we dealt with a very nice young woman. Car was done very quickly. Found so More

by Suziek54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Lehigh Valley Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

June 10, 2023

Great experience working with javon. Very smart and helped us out a ton. Will be back More

by Jaykob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
Jun 12, 2023 -

Lehigh Valley Honda responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

June 10, 2023

Everyone was friendly and helpful. Service was fast and reliable. They offered a shuttle ride home and back instead of waiting, which was very helpful so that I didn’t have to sit th More

by Tmra279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Jun 12, 2023 -

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2023

Fast and efficient service with everything completed as promised .great and clean environment with great communication More

by Bartek515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Lehigh Valley Honda responded

Thank you for reviewing Lehigh Valley Honda! Come by anytime you need!

June 09, 2023

They delivered on what they promised … they were responsive a a a q a a More

by Dibbspolaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Lehigh Valley Honda responded

We're happy to have been of assistance! Thanks for trusting Lehigh Valley Honda with your business!

June 07, 2023

Awesome service! ! Love the friendly staff!! So knowledgeable and helpful!! Always go there for service!! More

by mamastew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Lehigh Valley Honda responded

Thank you for this great review of Lehigh Valley Honda! We appreciate your feedback!

June 07, 2023

Came in for a recall on car which was free and wound up with a $900 bill for something else which totally caught me off guard. I was explained by the reason but not at all expecting it. More

by baweigs75
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James
Jun 07, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and apologize for any surprise additional costs you may have incurred during your recent service visit at Lehigh Valley Honda. Please know it's our policy to check in with our customers before charging them for services that weren't initially requested. Thank you for choosing us, and we hope to see you again soon.

June 07, 2023

Excellent service, friendly staff. They review device needs and quote prices before starting. Highly recommended. More

by rebeccmcclaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Lehigh Valley Honda responded

We're so glad to hear that you had an excellent experience at Lehigh Valley Honda, Rebecca! Our team is committed to providing friendly service and making sure you understand any service your vehicle may need. Thank you for the recommendation, we appreciate your support!

June 07, 2023

Was in just for new tires. They did multipoint check. Don’t know why when I was just in 1 week before and they did it then. Wasted my time waiting More

by Hanknmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lehigh Valley Honda responded

Thank you for your review, and we're sorry to hear that we fell short of your expectations this time. We sincerely appreciate your business and hope you will give us another opportunity to serve you.

June 07, 2023

Excellent service department! Dante has been so helpful, courteous, professional and knowledgeable! Communicates clearly on what needs to be done and definitely goes the extra m More

by Gtudvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jun 07, 2023 -

Lehigh Valley Honda responded

We're thrilled to hear that Dante and the team at Lehigh Valley Honda have provided you with excellent service! Thank you for taking the time to leave us a review!

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