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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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November 18, 2019

After being told multiple times my car was covered under warranty and after them running the vin number, I proceeded to take my car there. They kept it for 5 days and and then decided to tell me it wasn’t c More

by Steve
Recommend Dealer
No
Employees Worked With
Maggie Martino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret Jazz Bisazza, Tito Torres
November 14, 2019

Friendly customer service Service department is friendly and professional. The new free ride-share shuttle service is a big help getting the car and getting to and from work. O More

by PA Car Owner
Recommend Dealer
Yes
Employees Worked With
Don't remember name!
November 14, 2019

Good service Service advisor Sam Azar always knowledgeable and helpful with any problems which arise. All services done with care and expertise. Would recommend th More

by clisus
Recommend Dealer
Yes
Employees Worked With
Sam Azar
October 30, 2019

Recall appointment for my 2019 CR V Always bring my vehicles here for service. I trust their service department. I built a good relationship with the people here through 2008 to presen More

by Scotah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Schlener
October 18, 2019

Dishonest service No!!! I was not satisfied with the service. I came to get a flat tire repair and end up replacing the tire. After fact, I check with a couple only tir More

by JJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
other
October 18, 2019

Good service given Fast efficient and good service given I recommend the services at this facility to anyone with a Honda vehicle. Thank you for your promptness and qu More

by Sem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
September 28, 2019

Took too long. They tell you to make reservation and then you still wait an hour and a half to have your car finished. I believe if you make a reservation someone sh More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Jazz Bisazza
August 24, 2019

Bad Customer service This dealership has major communication issues and the service department is very difficult to work with. They tried to put the cost of a bad conden More

by ToniP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Carcione, Russ, Brian Deese, Sam Azar
August 15, 2019

After 17 years going to Lehigh Valley Honda I purchased my Honda Accord here in 2002, have been back for service and repairs. Had a oil change done, they left the oil drain plug loose, puddle of More

by MemyselfandI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names will be mentioned, they know who they are
Aug 15, 2019 -

Lehigh Valley Honda responded

Hello - We are deeply sorry for anything that has transpired up to this point that led to this review. I would very much like the opportunity to speak with to learn more and take corrective action if you're inclined to give us the opportunity. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. Again, please accept our sincerest apologies. I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

June 13, 2019

They never disappoint I always have the perfect experience here! You won’t find service like theirs anywhere else! I would recommend Lehigh Valley Honda to everyone! They’r More

by Paula11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
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